National General Insurance Company

Excellent customer service!

A dealer sold my previous travel trailer for me I hadn't heard from the dealer regarding the sale I got nervous because I felt someone else may be driving around with my travel trailer and realized I better call National General to cancel my insurance I was so happy when the representative got me and the dealer on a three way call and we all three talked I had previously called the dealer and wasn't getting anywhere It had been three weeks since it sold After our conversation, It was all closed out pretty quickly I purchased another travel trailer as I have been looking for a new one for about a year now I went back to National General for insurance on the new trailer I am getting a great rate and the customer service is always top notch! I feel grateful Thank you National General!

My agent Kevin, listened to what I wanted and gave me what I needed

After two and a half years of having up to three vehicles insured with them, we decided to cancel it because we discovered that they were charging us more than double of the price than one of the top three insurance companies in the marketOnce we decided to cancel the policy and after paying on time every single month, they sent us a letter saying that we owed over $because we had a yearly policyThat was never told to us and we never committed to thatWe have requested a proof of commitment from our side and after four months they never sent anything but a collection agency to claim for that debtDo not trust this company

Agent I spoke with was very knowledgeable about product and services, willing to help anyway he could, and didn't pressure me to purchase right awayI really liked that he gave me time to discuss options with my husband and gave me his direct phone line so that I could speak directly back with him

Great prompt service from Karon He worked with my Bank to provide the necessary documents

National General Insurance did right by my wife and I recentlyOur car was rear-ended by a National General policy holderThe Claim Representative and the Field Representative couldn’t have been nicer or more helpfulThey were both courteous and very professionalThank you National General for your proficient and timely service in getting our car repaired

I am in the process of closing on a homeIt has been a very stressful months for me, specially being a Lupus patient where stress generates flare ups I had called different Home insurance agencies looking for a quote and when I was ready to give up I decided to call Nationals General as my last resourcewow what an awesome customer service and the coverage to the cost is superb! 100% satisfaction across the board!!!

I have no disputecompany denied water damage claim stating that the water leak from the refrigerator ice maker connection was not covered because it was considered a hidden leak We filed a claim had an adjuster come out to inspect and were then told that it would not be covered I would not recommend this insurance company for any homeowner

Had National General for Home insurance for years, never had to file a claim until last year for some water damageOne year after that claim, they decide to drop us for the reason “one claim in years time”Makes no sense to meBuyer beware, if you submit a claim be prepared to be dropped

I hit a deer with my Audi Aand called in my claimAfter weeks National General called me back and said their animal expert didn't think I hit a deer, so they denied my claimI asked them if their animal expert cared to look at the car in person, because it's a white car and maybe the damage wasn't showing up in the photosThey said no, the experts were able to tell from the photos that I didn't hit a deer with no explanation as to how they concluded thisThis should be illegal for insurance companies to do thisMy car never had a scratch and now my car is ruined and I'm out of pocket for about or 4k in damageI couldn't pay another penny to these crooks and cancelled my policy immediately

My vehicle was hit by my aunt on 7/06/and claim was finally filed 7/15/with National General InsuranceCourtney D*** has been "handling" my case and she is not helpful in gettin my car in the shopShe is rude and is not doing her jobShe says she will keep me in contact and let me know but I always have to call herShe has never called except for the first timeShe did not follow up with the body shop the first week she said she wouldI never heard anything for that full week which was Monday, 7/when we spokeThen I called back 7/because I hadn't heard anythingIt took me all day to get in contact with herI had to call the main line and get transferred over to her which took around minutesShe told me she didn't have the information she needed and blamed it on the body shopThey were not aware it didn't go throughIt took her over a week to discover this and only because I was persistentAt that point, she said she would let me know somethingI expressed

After several calls and emails, company refuses to send copy of homeowners policy I just keep getting the declarations page and sass saying that is the policy

the agent was very kind and helpful on Friday afternoon, I was in kind of a rush and I really appreciate her help in order to get my car insurance

My insurance came up for renewal on May I made no contract but previously had the payments taken of my checking account out the year before.They pulled on May I cancled on May they are still billing me an additional so that total is for days of insurance that I fill is too much.I should have got a refund instead of a bill.You help in this matter will greatly be appreciated

Great customer service and great rates

I had a problem with my policy, it was due to the way my agent set up my payment plan, so I contacted customer service and they were very understanding, waived a penalty for non payment and completely corrected the issue to my satisfaction Very pleasant and the rep deserves to be applauded

Changes to our policy were handled efficiently and extremely promptly All of the customer reps I have spoken to have been very polite, efficient and very knowledgeableI find Nat'l General very reassuring when it comes to our insuranceAnd, we have been customers for over years!

I am very happy with National General Insurance I have had Auto insurance with them for years This year decided to get a quote for Condo insurance My representative was a southern gentleman Very kind, patient and helpful My experience couldn't have been better Reduced my cost by over $ I am now signed up for Auto and condo I would recommend National General to everyone

Great insure companyAffordable,no hidden fees ,straight final priceAAAA++++