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Nestle Waters North America

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Reviews Bottled Water Companies Nestle Waters North America

Nestle Waters North America Reviews (330)

Jan scheduled delivery date - did not happen Jan called Tina from customer service - delivery on Jan - did not happen Jan called Debbir from customer service - delivery on Jan - did not happen Jan called Crystal, Manager, promised delivery on Jan - did not happen So practically my delilvery scheduled for the month of January did not happen No notice of delay or no apology What kind of business is this company running? UNACCEPTABLE!

Customer Expierience Specialist, [redacted] spoke with [redacted] today regarding a recent billing issue yes;"> [redacted] was upset that his account had gone past due and that he was being sent to an outside collections agency [redacted] apologized for the inconvenience and offered to help [redacted] informed [redacted] that had not made a payment because he has not received any invoice [redacted] updated the billing information and offered to send him copies of any open invoices [redacted] agreed to remove the three late fees totaling $ [redacted] paid the remaining balance of $which was his last two deliveires in October and November

To whom it may concern,Since the receipt of the original complaint, I have left multiple voicemails and provided my contact informationI have been advised by the local branch management that they would be making a property visit, on or about the 13th of NovemberI have followed up with them and am awaiting a responseI have not, however, heard back from [redacted] though I look forward to speaking with him.Thank you,Jennifer J***Nestle Waters North America

Complaint: [redacted] I am rejecting this response because: Pending clarification from Jennifer on the amount agreed since it's now changed and have not yet receive an email for charges clarification to compare with my credit card company that was promised on August 21st,Left voicemail August to confirm documents and if check on agreed amount is not cancel or still on the way Sincerely, [redacted]

Want to thank both the Revdex.com and Mr [redacted] for helping resolve this matterMr [redacted] was great to work withThanks again ! Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

hi I have not received any delivery of bottles since last feb or marchi have made last delivery payment of on march 30th I am only person in my office and most of the time I am traveling.since april this company keep sending me invoices for bottiess which they never delivered I called company and they have sent someone from there office I did mention him the situation and he said he will take care of this matter.after that they keep invoicing me with late feesi called there billing department and the says they will settle account with mei mentioned them when I have not received any delivery why should I even settle for any moneyright now they have sent my company name in collection without any of my fault.I have specifically told them not to to send any bottles without my order.I asked them to provide me any delivery receipt and they says they dropped out side my office thx [redacted] ***

Water was delivered that was not orderedI called and had water picked upI was repeatedly told I will not be billed for itWell I wasI have withdrawn from from my accountI called them on friday and was told it would drop off but it didn't it is now full withdrawal not pendingI called the [redacted] location who Ready fresh is sub contracting to and was told they were too busy to answer their phones ans hired a company take messages for themI am sorry but that is bad business service As a consumer I dos my part but to have money raided from my account and no end in site I am so frustrated

Customer Experience Specialist, [redacted] spoke with [redacted] today regarding a recent billing issue *** [redacted] had closed her Arrowhead water account in August but was recently billed $ [redacted] appolgized for the inconvenience and offered to credit the amount paid [redacted] refunded [redacted] ’s credit card the $ He advised [redacted] that she should see the refund back to her card in 2-business days [redacted] also adjusted of the water dispenser so that [redacted] would not be charged for it The total adjustment for the water dispenser came to $ [redacted] provided [redacted] with his direct contact information should she have any further questions

Even after I called to ask them to stop they kept delivering two bottles of water a week to a 100sf office with a massage table in it, until there were bottles and wouldn't stop deliveringThey wouldn't pick up the bottles or refund I cancelled the account in April but they kept delivering and not picking up their equipment and kept billingcalls later between May and November they kept delivering and billing meThe customer service number people are nice and refunded most of the charges but I've spent hours on this and the company fails to respond to order cancellation and kept delivering unwanted products and leaving their equipment on my property and billing my card automatically

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Address: 15410 White Columns Dr, Alpharetta, Georgia, United States, 30004-8231

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