Nikz At The Top

MrP [redacted] had already contacted Republic Services and chose to close his account on Per MrP [redacted] 's request we have credited a $container fee, scheduled container removal and refunded the amount due after back dating his service to June 1, This meets all of MrP [redacted] 's requestsRepublic Services strives to meet all of our customer's needs and will be available to provide future services if MrP [redacted] so chooses

I will have these removed on Tuesday they were not put in to get removed on Tuesday

we have reviewed this location and only show one instance of no service as a complaintwe are more than willing to have more discussion around the service issuesHowever, we have deployed assets (containers and route scheduling) to provide the service needed for your accountThe contracts are clear and we need to follow the committed service datesOur sales team has reached out to discuss the possible service issues and no new items have been revealed

We did have a driver return for the service on Wednesday 8/16/We have partnered with the new driver on the route to make sure service is consistent going forwardI also called and left a message for [redacted] letting him know of the action plan going forward

I must've misunderstood customerI apologized to her for any inconvenience she experienced

An additional sum of $will be added to the original refund of $at the customer's request The total refund will be $

I have tried to contact [redacted] on 1/22/at 10:am and again on 1/26/at 12:29pmBoth times I have left a voice mail with my direct contact number and have not received a response

Thank you for your prompt responseI greatly appreciate it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Hello - This account has been credited and now has a zero balance Thanks

It is confirmed you are paid through 2/16/for the annual recycle service - Republic will also adjust the $charge which has occured Thank you - Bill B [redacted]

Spoke to Dan and promised to send him a print screen showing a zero balance just as soon as the credits that I entered post to the account Nicole P

Customer's account was restarted and a blue Republic Services garbage cart was delivered on 9/12/

Dear Ms [redacted] Thanks for submitting your concern regarding your bill In regards to your inquiry of the fees and taxes the $are fees that Republic charges to every customer as explained on our website http://www.republicservices.com/customer-support/fee-disclosures The rest of the taxes are mandated by Ramsey County and the state of Minnesota Please let me know if you need further clarification

My name is Doug R [redacted] and I am the General Manager in Northwest IndianaI have personally called Mathew and talked to him direct and we will credit off the $and $feeI can be reached directly at [redacted] if there are any future questions by any party, thanks

Hello,We have delivered the customer's containers and confirmed with Mr [redacted] that he has received them We have also issued a service credit for the inconvenience/extra charges that will be on his invoice at the end of this month We consider this complaint closed.Thank youLeisa R***Customer Service Manager

I did not agree that my road is impassable after a rain, but I did get the phone number to the area managerThe area manager as me to call him direct if I had a problem with Allied Waste/Republic Services in the futureI will keep the phone numbers handy

Hello,Even after speaking with you to ensure I had a zero balance, I still received a Disconnect notice againI again had to call the office and ask that it be removed offI will say that the man on the phone did take the charges off for me, but I should have had to call for a third time, especially after filing this complaint three timesI received a bill yesterday for late fees, of maybe or dollars or soI'll just accept it and leave it the way it is because this has become too much of a hassleIf our city gave other options for trash pick up though, rest assure that I would move my service due to this company's customer service

the other account you speak of is actual a separate business than us it has a separate tax id, name, business license, etcetc.our account the one this complaint about has a 700$ balance stop trying to bring up irrelevant topicstruth is Ed took payment on the wrong acctbecause he was trying to be slickhe said he made a mistake and corrected the mistake the same day august 11th ed promised that we would be picked up august 11th prior to making the payment of he also indicated that it was only 2005.78but he took more also without our knowing approval then he said he already switch the payment to the correct account the one ending *** this was all back on august 10thhe said he fixed the way the payment was applied because it was his faulthe then emailed over a receipt explaining that he transferthe money to correct account and that I would have pick up on 8/ he promised this verbally over the phone as wellwhat proceeded to happen next is astounding after we paid and it clearsi notice around 3pm 8/trash has not arrived its near eodso I call this results in them transfer me to six different employeesthe first person said we are no longer under contract and our trash is being picked up by someone elsewhen I asked who,they put me on hold and changed their storyi have been given the run around for over a week now I have sent many emails /ignored my emails only until I sent the final email saying Revdex.com COMPLAINT FILED AS the subject header that got their attentionthe issue is not the OTHER acct in ARREARSthe issue is ED and republic promising something they coudl not deliver in a deceptive attempt to take our money and not provide the promised service afteralso are we under contract with republic? what a complete total nightmare to pay 2500$ to have a service doneand be ignored for a week they still have not given an intelligent response as to why this happened

Dear Madison Resident; Republic Services makes every effort to ensure that every customer is serviced correctly every week It’s our goal to provide exceptional services in a timely manor but unfortunately it appears we dropped the ball on your services It’s my understanding that these has been corrected now but if you ever experience any issues please call me direct at [redacted] I do want to thank you for taking the time to point out the email system is not working We just converted our customer service over to a digital call center and this email address did not port correctly Our IT department is working to correct this issue Once again I apologize that you were missed and the communication was not making its way to us but please call me anytime if any other issues arise Thank you; David C [redacted] General Manager Tell us why here

Dear Mr [redacted] I apologize that Republic Services didn’t meet your service expectations We take our customers’ feedback seriously and have made adjustments with our operations team to ensure this doesn’t happen again Per your request, we have cancelled your service with Republic Services and your account will be credited to reflect a zero balancePlease let us know if you need further assistance Sincerely,Marsha S [redacted] Tell us why here