Noom

Spammers!!! Will NOT STOP! Boo!!!! I never signed up or inquired - just SPAM, SPAM, SPAM!

REPEATEDLY my bank and I have tried to close the trial noom account. It is impossible, they have been told. I do not want NOOM, want to be dropped from their list and would LOVE to get a refund as I have used NONE of their services or products.

They charge you for the trial before they give you all the information. The trial includes nothing, you find out after it’s another $80 for a meal plan or exercise plan. I tried emailing, of course the email address doesn’t work. The only way to cancel is to install the app, then they have more of your information. If this was legitimate they wouldn’t have to try to dupe you into getting trial money then make it super difficult to unsubscribe. This is not legitimate. Just another scam. At least I only lost $4. So far. See if I can unsubscribe successfully, since there is no email address or phone number.

Sent me plenty of emails the day I clicked on their stupid service, but that ended their desires to remind me that the would be a leech on my bank account every 4 months. Not another email, just hoping to silently take my money while I didn't use their service. No "hey, where did you go?" or "we want to make sure you are getting the most out of our service and notice you haven't logged in in a while". Not a single word until I realized they'd been hitting me again and again.

Noom has helped me learn to understand and change my relationship with food. It has taught me skills to manage my mental and physical well being! I have lost 80# in ten months and plan to continue my membership.

DEFINITELY A SCAM. WANTED TO TRY THIS FOR $3. AND WAS CHARGED $149. I DID NOT GIVE ANY AUTHORIZATION FOR THIS CHARGE. AND I NEVER EVEN USED THE TRIAL! I WANT MY REFUND!!!!!

It's a SCAM!!! Hang on to your wallet!!!
They tease you with a free trial and 90% off promotion.
I signed up and they sent me an e-mail saying they would automatically bill me $136.74 Quarterly!
There is no way to go back into the program to prove what they offered, and when I call their customer support phone number, a message directs me to upload the app. I have already uploaded the app, and asked for clarification with no satisfaction.

Three dollars for a “free” two-week trial. I canceled after Day 3 after reading reviews because everything about the program seemed very canned. Once I canceled and removed authorization from *** (just in case), on Day 4 my “free” two-week trial also ended. Also, they sold my email address within four days of giving it to them.
These people are crooks. Also, Noom, you can save your canned response apologizing for the confusion.

Same as everyone here has posted. Thought it was a $3.00 charge, next thing you know my card was charged $159.00!!! Frusrating, no phone number to call. Never agreed to any 8 month membership.

They make it difficult to cancel. They are a Horrible company.

I signed up for the free trial but never received an email telling me the trial was ending and that I would be charged for 3 months automatically

The business has charged me but I am unable to log in and utilize the service. I have sent multiple messages through support asking them to call me and I only recieved 1 email back that doesnt assist me with my problem. There is no number that I can call and get my concern answered.

I feel that Noom is a scam. I tried to cancel my free trial before it was over and they didnt honor that.

Really really unhappy with this, it's the same story as everyone else, I did their free trial and was told I wouldn't be charged if I didnt use it, and I didn't think I would be charged $90!!! I didn't even know I was charged till a week later! These businesses are predatory and a SCAM! I have reached out but all I want is a REFUND!

SCAM- DO NOT GIVE THEN YOUR CREDIT CARD NUMBER. I asked for a refund as they charged me for a DNA Kit which was supposed to be free and then they charged me again after I asked to cancel.

After signing up yesterday I was sort concern about the pricing before the 14 days free trail then today I reach out to customer service and they canceled my 14 days free trial with no problem so hopefully I wont get paid before the 14 days free trial

Unable to cancel membership with Noom. I have been trying to cancel this unused service for 6 months. They never send a password reset and there is no phone number for customer service to speak with an agent. Meanwhile this company keeps billing me every 3 months for $129 and there is no way to stop this fraudulent practices. They have just billed me again.

I feel like a one star is an over statement. This company is a "fraud" and deserves a negative number as a review. I have been trying for over one week to get in touch with a representative and they don't exist. All messages and emails are system generated and Noom, Inc. does not have a phone number or customer service dept. available for direct customer contact. I paid $10 for a 14 day trial offer and refused to sign up for any further services. Instead of cancelling the trial subscription, Noom, Inc. sent a charge of $129.00 to my credit card for four months subscription that I didn't request. I have sent many messages requesting at least a partial refund and all I get are system generated messages claiming they will reply within 2 business hours and days have gone by without a reply. How can this company get away with this FRAUD and stay in business???

I signed up for a 2-week trial and then was charged for a 4-month subscription without my permission. My attempts to contact the company have been unsuccessful. There is no way to reach an actual human being. When I tried to communicate via messaging with the "coach" they converted my account in a way that prevented me from any further communication. I seem to have no way to ensure my credit card information is purged. Thank you for your help.

I did the "free trial", supposedly actually for $3, but the day I signed up, they also charged me $50 for a "one-time fee" that was supposed to be for a package of things I never signed up for and also never got. I did not know this until later.
Also, once I started fter the free trial they informed me that after it was over, I would automatically be charged 100 for two months. I emailed to say that I didn't sign up for any of that and could they please take that off and they emailed me back with an "explanation of charges", not any way to remove the "services" I didn't want.
I cancelled before the trial was over, so was not charged the 100 dollars. But I still have no way of addressing the "1 time fee" as far as I can tell, at least not so far.
After I cancelled the "free version" of the app remained functional on my phone with everything that they had previously been going to charge me for. I deleted the app. I still want my money back.