Northwest Territorial Mint

Complaint: ***I am rejecting this response because: this does not respond to when I will be able to receive product
that was purchased or my money refunded. Will bankruptcy wipe out their debt to me? What are their legal obligations to me. Am I just out my $39,000Sincerely,*** ***

Mr*** was mailed a full refund check on 8/(check #***).Regards,Amelia

Dear ***,
Mr*** order was placed online In order to complete any online order, the customer is required to read and acknowledge our shipping, cancellation, and liquidation terms, prior to executing the purchase In response to online customers "misunderstanding" the terms, we have recently moved the language relating to shipping, delays, cancellation and liquidation to the top of the disclaimer window to avoid it being overlooked by customers simply scrolling to the bottom of the window (by passing the notices) rapidly
We will do everything in our power to expedite Mr*** order but we cannot push his order in front of other customers who are also patiently waiting
As we are an actual mint, we pour our items in the order of purchase, as opposed to stocking product on our shelves This allows NWTM to sell with a much smaller mark-up Most serious investors are aware of this trade off and do not have an issue waiting, as they are assured that they will not lose their place in line and their position on the metals is protected
I hope this helps to clear up any misunderstanding as to our timelines and the reason for those timelines

Complaint: ***I am rejecting this response because: You took my money on 11/23/and promised me delivery of oz of silverI want my silver or my money back period

Complaint: ***I am rejecting this response because:I was promised delivery before they filed bankruptcyThey are still taking orders, and are trying to sell me more silverHow can they make delivery on new orders ,when they can't fill my order?Sincerely,*** ***

A full refund was mailed on July 7thWe have been incredibly busy during the last few months as the price of silver has dropped dramaticallyOur accounting department has been working overtime to process orders and refundsWe apologize for the delay in sending Mr*** check

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Mr***'s refund check in the amount of One Thousand Six Hundred Seventy-Nine ($1,679.00) Dollars & 00/100's, check #***, was issued and mailed on 10/27/

Complaint: ***I am rejecting this response because: still do not have product

Complaint: ***I am rejecting this response because: It gives no relief for the money owed or even a schedule for
relief. The money I sent NWTM in Aug has nothing to do with NWTM's legal issues. The order should have been filled or the money refunded long before the judgement against NWTM.Sincerely,*** ***

*** Please See Attached Documents ***
CALLED NWTM ON 2-12-AND WAS TOLD THAT MY ORDER WHICHSHOULD BE SHIPPED ON 2-16-WOULD BE DELAYED ANOTHER TO 7WEEKS AND THEY WEREN'T SURE THAT MY ORDER WILL BE FILLED ATTHAT TIMEI FEEL THAT THEY ARE JERKING ME AROUND AND HAVE THEUSE OF MY MONEY $FOR AS LONG AS THEY FEEL LIKE IT AND MYORDER WILL BE SHIPED WHENEVERAT THIS POINT I'M AT A LOSS FORWORDS AND ANYTHING YOU COULD DO TO RESOLVE THIS PROBLEMWOULD BE GREATELY HELPFULLAFTER CHECKING ON THE WEB ONNWTM HISTORY OF COMPLAINTS IT SEEMS I'M NOT THE ONLY ONE WITHTHIS PROBLEM WITH NWTM

Complaint: ***I am rejecting this response because: the terms provided to me clearly and unequivocally stated that after holding my check for days, my order would be shipped promptly At no time was I informed it could be to weeks, until after my chech had been received by them Have you been provided with a reason for not shipping my order promptly? I haven't Have you been provided with a reason for a second delay of days? I have not I might add, January 25, 2016, is quite a bit beyond to weeks this company is (falsely) claiming as the date I should receive my order They have had my money all this time In the mean time, the price of silver continues to decline THATS THE REASON THEY ARE NOT DELIVERING MY SILVER EVERY DAY THEY DELAY, THRY MAKE MORE MONEY This company continues to lie and delay I have now received a third order of silver, since placing this order Both *** *** and *** *** have silver, which they are shipping, so it would seem that there is plenty of silver around that this company could have purchased, to fill my order I've had it with the lies, deception and chronic failure of this company to perform its obligation under my contract with themThis company is disreputable, and should be avoided!Sincerely,*** ***

I reject the business' response
I contacted the company twice prior to their bankruptcy
Thank you for returning so quickly with an offer

Revdex.com:In reference to complaint ID ***, I have received my refund check on 9/17/and consider this matter resolvedThank you for youe help.Sincerely, *** ***

Complaint: ***I am rejecting this response because:
I have not received my money, my product, or any short term interest for this arrangement.Sincerely,*** ***

Mr***’s refund check # *** in the amount of Nine Thousand Nine Hundred Ninety-Seven ($9,997.16) Dollars & 16/100’s was issued and mailed on 10/and it cleared our bank on 10/27/

Complaint: ***I am rejecting this response because: This is not a resolution, the company deliberately took my money and never had any intentions of filling the order or providing a refundI need my money refunded.Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because:

Complaint: ***I am rejecting this response because: I never entered into any contract that considered any partial or "installment" purchase of these coins after the final delivery date had passedI made it perfectly clear to Windy and to Erin when I called that I wanted a full refund of the purchase priceI was told that it would take another month to process that check.Sincerely,*** ***