NRA Group

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
My unit number is still incorrect! It's **not **
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:I have had zero communication from this business since opening this complaintThey stated that they would contact me but that has not happenedThe debt is not valid and needs to be taken off my credit report.
Regards,
*** ***

Dear ***, Our office is in receipt of your correspondence regarding the above-referenced complaintIn response to the complaint, our office has requested supporting documentation from the client, which will we send directly to the consumer of this alleged account
Should you have any questions regarding this matter, please feel free to contact our officeBest Regards,
Benjamin ***

Dear ***:We are in receipt of the complaint dated July 21, 2014.We have requested additional information from the creditor and the information is being mailed to the consumer at the address provided in the complaint. In addition, we have marked the
account not to be called and made note of the consumer's dispute.If the consumer has any questions she may contact our office at *** or she may send us information in the mail to P.OBox 67015, Harrisburg, PA 17106-7015.Sincerely,Ashley *C***, EsquireCorporate Counsel and Compliance Officer

Dear ***,
Our office is in receipt of your correspondence regarding
the above-referenced complaint.
In acknowledgment of the complaint and to maintain client
satisfaction, the referenced account was closed in our office and returned to
the creditor. Since the account was only
assigned to us for purposes of collection, we have no control over whether the
creditor will pursue collection of this account by placing it with another
collection agency or law firm
We have also requested that the account be deleted from any
consumer reporting agency files to which we have submitted information. Consumer reporting agencies may take to
days to update consumer reports and this is also beyond our control
Should you have any questions
regarding this matter, please feel free to contact our officeSincerely,
Ashley *C***, Esquire
Compliance Officer

Complaint: ***
I am rejecting this response because:National Recovery (3rd party), which I hold "NO CONTRACT" with nor have received services from, reported a collection account against my SSN in the amount of $with ***, ***, and *** credit reporting agenciesI requested VALIDATION of the debt and account however the business failed to provide adequate proofConsidering this business does not have a contract with me for goods or services they haven't provided adequate proof, I am not obligated to pay for the alleged debt according to American Jurisprudence (AmJur, 2nd, Section90)Furthermore, National Recovery is not licensed and bonded in the state of ArizonaPlease delete this account from my credit report
Regards,
*** ***

Dear ***,We are in receipt of the above-referenced complaint and provide the following as our response to same.The consumer's account has been marked not to be called and as disputed. The consumer has indicated that the accounts are not
hers. If the consumer is claiming fraud or identity theft we kindly request that she provide our office with a fraud affidavit or a police report evidencing this claim.We have advised the creditor of the complaint and the creditor has provided our office with documentation on what the accounts are for. This information is being mailed out to the consumer tomorrow morning.Should the consumer have any questions or wish to resolve this matter, she may contact our office at ###-###-####, via mail to PO Box ***, Harrisburg, PA ***-***, or via email to [email protected],Ashley C***, Esq.Director of Legal and Compliance

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
I have already spoken with all three credit agencies and all three state that National Recovery has not done anything indicating change. As of today's date when I checked my accounts this still shows up and I understand it can take days to remove. However, National may have done something by the time they replied to you, but at the time I spoke with ***, ***, and *** on June 11, nothing was sent to them from them indicating to the credit agencies of any removal.
I can check back with the agencies on my next full day off, which won't be until Tuesday of next week.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: I'm not understanding how you aren't a credit agency yet you are speaking on sending out a itemized billI would like this removed from my Credit Report as the original people failed to send bill to proper insurance. Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I will just pay it since I can not win they are going to win and my credit is just going to suffer I think it is horrible that they can get away with this but, I don't have a choice in what I do at this point.
Regards,
*** ***

Dear ***:Our office is in receipt of the complaint dated July 1, 2014.The consumer had previously contacted our office and complaint about the same issue as in her complaint. This occurred on April 7, 2014. According to the review of the call recording by the compliance
officer the consumer spoke to a representative and was explained about making a payment on the day she called. The representative also advised that additional payments would be set up for the 30th of each month. Upon receipt of the complaint in April all postdates were deleted and no additional efforts were taken on this account.There remains a balance with our office in the amount of $16.87. The consumer may resolve this balance by calling our office at ###-###-#### or by mailing payment to *** *** *** ***, PA ***. The consumer will receive no additional telephone calls from our office and the account has been marked as disputed.Should you have any questions please do not hesitate to contact our office.Sincerely,Ashley C***, EsquireCorporate Counsel and Compliance Officer

Dear ***,Our office is in receipt of your correspondence regarding the above-referenced complaint.As previously stated, our office had received a prior dispute from the consumer and forwarded supporting documentation from the creditor to the consumer on 2/27/17. Our records indicate that this letter was not returned or forwarded to a new addressIf there is a complaint regarding the supporting documentation, our office would request that the consumer identify their issue with the supporting documentation so that our office can attempt to address the complaintThey may contact our office to identify their issue with the supporting documentation by calling ###-###-#### or by sending an email to [email protected] Regards, Benjamin C***

Dear ***, Our office is in receipt of your correspondence regarding the above-referenced complaintPlease inform consumer that if consumer were to pay off their account, our office would mark their account as paid in full and report the change in status to any consumer reporting agencies we
report to. Consumer reporting agencies may take to days to update consumer reports and this is also beyond our controlShould you have any questions regarding this matter, please feel free to contact our office.Best Regards,Benjamin C***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
It does not show where I *** *** owe anything.I looked at the documents but it shows where the insurance paid my portions of the bill not others that may have *** as there dentist
Regards,
*** ***

Dear ***,
Our office is in receipt of
your correspondence regarding the above-referenced complaint
We have marked this account
to not be calledThe consumer will not be receiving any phone calls from our
office
Our office received a dispute regarding this alleged
account
on March 22, We requested validation from the client and received
supporting documentationWe sent this supporting documentation to the consumer
directly on April 4,
Should you have any questions regarding this matter, please
feel free to contact our office.Best Regards,Benjamin C***

Dear ***,We are in receipt of the complaint referenced above. Please accept the following as our response to same.Upon receipt of the complaint, our office contacted the creditor to confirm that the alleged account was still owed. The creditor provided our office with information
relating to the alleged account which was forwarded directly to the consumer on February 22, 2016. At this time, the alleged account has been marked as disputed and the consumer will not be receiving any additional telephone calls from our office.If the consumer believes that this alleged account is fraudulent, we would request a copy of a identity theft affidavit or police report to forward to the creditor. If the consumer wishes to discuss this matter further with our office, she may do so by calling *** or by sending mail to P.OBox ***, Harrisburg, PA ***.Should you have any further questions please do not hesitate to contact the undersigned.Sincerely,Ashley *C***, Esq.Director of Legal and Compliance

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:i have a call from my home where this agency was indeed in contact with my wife and did release information to herAdditionally we were told the call was recorded on their endThis agency is lying. Many original complaint and resolution request stands. Clearly the Miranda act was broken here. Regards,
*** ***

Dear ***,Our office is in receipt of your correspondence regarding the above-referenced complaint.We have reviewed the consumer’s complaint and our records and determined that our office had sent consumer our initial notice regarding this account on December 16, to the address listed in the
complaintOur records indicate that this letter was not returned or forwarded to a new addressWe have reviewed the call recording of the 3/22/call and determined that our agent was professional, answered all of the consumer’s questions and that the call ended amiablyDuring the call, consumer had indicated that account had been paid and our agent had requested proof of payment so that our office could close the accountConsumer can submit proof of payment via fax to our fax number ***, by mailing it to P.OBox ***, Harrisburg, PA 17106-7015, or by sending an email to [email protected] you have any questions regarding this matter, please feel free to contact our office.Best Regards,Benjamin C***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***