NRA Group Reviews (389)
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NRA Group Rating
Description: Collection Agencies
Address: 2491 Paxton St, Harrisburg, Pennsylvania, United States, 17111-1036
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: the company had sent me an email stating that if I furnished them with the police report they would erase the charge I did sent an email with both police reports and I expect that took care of the issue
Regards,
[redacted]
Dear [redacted],Our office is in receipt of the complaint dated June 10, 2015. Please accept the following as our response to same.Our office was notified by the creditor on May 28, 2015 that this account had been paid in full. Upon this notification, our office marked the account as paid...
and requested it be updated as soon as possible with the credit reporting agencies. At this time the account has been closed and returned back to the creditor as paid in full. We have also requested that the item be removed from the consumer credit report. Please be advised that this can take up to 90 days and is beyond our control.Should you or the consumer have any questions for our office, please do not hesitate to contact us at ###-###-####.Sincerely,Ashley C[redacted], Esq.Director of Legal and Compliance
Dear [redacted], Our office is in receipt of your correspondence regarding the above-referenced complaint. The referenced account has now been closed in our office and returned to the creditor. Since the account was only assigned to us for purposes of collection, we have no control over...
whether the creditor will pursue collection of this account by placing it with another collection agency or law firm. The account was closed as fraudulent and this will information will be reported back to the creditor.We have also requested that the account be deleted from any consumer reporting agency files to which we have submitted information. Consumer reporting agencies may take 30 to 90 days to update consumer reports and this is also beyond our control. Sincerely, Ashley A. C[redacted], Esquire Director of Legal and Compliance
Dear [redacted],We are in receipt of the complaint and provide the following response.The account the consumer references has been closed and returned to the creditor since November 19, 2014. The account was closed at the request of the creditor.Since that date no...
additional efforts have been made to attempt to collect this account from this consumer.Should you have any questions please do not hesitate to contact our office.Sincerely,Ashley *. C[redacted], EsquireCompliance Officer
Dear [redacted],We are in receipt of the complaint and offer the following as our response to same.In acknowledgment of the complaint and to maintain client satisfaction, the referenced account has been closed in our office and returned to the creditor. Since the account was only assigned to us...
for purposes of collection, we have no control over whether the creditor will pursue collection of this account by placing it with another collection agency or law firm.We have also requested that the account be deleted from any consumer reporting agency files to which we have submitted information. Consumer reporting agencies may take up to 90 days to update consumer reports and this is also beyond our control.Should you have any questions regarding this matter please feel free to contact our office.Sincerely,Ashley C[redacted], Esq.Director of Legal and Compliance
We have reviewed the telephone calls related to this complaint as well as the account information. As the information is confidential, I am not able to provide details of the account through this public means. I can advise that no wrong doing was found by the representatives on the calls...
as alleged by the Complainant, who is also a former employee of NRA Group, LLC. In addition, as a former employee, the Complainant should be aware that the [redacted] does not require verification of identity to the degree that she would have liked. In a number of calls the Complainant became irate and demeaning to the representatives instead of the other way around as the complaint states. The manager she spoke to did provide her name at least three times during their call. The Complainant did file a dispute with our office on May 6, 2015 as dated on her own letter. The letter was received outside the validation period and therefore there was no legal requirement to provide verification as the complainant states. However, I have requested information from the creditor and it will be forwarded upon receipt in our office. In addition, the complainant’s account has been marked not to be called and is marked as disputed as required by federal law. Should the consumer wish to resolve this matter with our office she may contact us at ###-###-####, via mail at P.O. Box [redacted], Harrisburg, PA [redacted], or via email to [email protected]. Sincerely, Ashley *. C[redacted], Esq.
Dear [redacted],Our office is in receipt of the complaint and offers the following as our response to same.Please be advised that this consumer filed a complaint with the Consumer Financial Protection Bureau as well. Our office has responded to his complaint via the CFPB's secure portal. ...
Due to this, our office is referring the consumer back to the CFPB complaint for our response.Our office can advise that the consumer's complaint has been received and our office has taken the necessary steps to ensure that the consumer's request has been complied with.Sincerely,Ashley C[redacted], Esq.Director of Compliance
Dear [redacted],Our office is in receipt of the complaint.Due to federal laws and regulations, we are unable to provide any details regarding this matter. We are unable to even confirm or deny the existence of an account as it may violate these laws. If the consumer wishes for us to disclose...
information through the Revdex.com we will need his consent to do so.We apologize for the inconvenience that this may cause. The consumer may also contact our office directly by calling 800-360-4319 or via email to [email protected] or via mail to P.O. Box [redacted], Harrisburg, PA [redacted].Sincerely,Ashley ** C[redacted], Esq.Director of Legal and Compliance
Dear [redacted], Our office is in receipt of your correspondence regarding the above-referenced complaint. In response to the complaint, our office has requested supporting documentation from the client, which will we send directly to the consumer of this alleged account. Should you have any...
questions regarding this matter, please feel free to contact our office.Best Regards,Benjamin [redacted]
Dear [redacted],We are in receipt of the complaint and provide the following response to same.Based on the information provided, we are unable to locate any information in our office. If the consumer wishes to provide additional information, the consumer may contact our office via telephone at...
###-###-####, via email to [email protected], or via mail to P.O. Box [redacted], Harrisburg, PA [redacted]. Should you have any additional questions please do not hesitate to contact our office.Sincerely,Ashley *. C[redacted], Esq.Director of Legal and Compliance.
Dear [redacted]:We are in receipt of the complaint. We have shared the information with the creditor who has advised that the consumer is responsible for the item ordered as it was reversed and rebilled on May 6, 2013.Our office has obtained itemized billing from the creditor...
and the item was mailed to the consumer on August 20, 2014. Our office has notated the consumer disputes and is taking steps to ensure she does not receive any additional calls at this time.Sincerely,Ashley *. C[redacted], EsquireCorporate Counsel and Compliance Officer
Our office is in receipt of your correspondence regarding the above-referenced complaint. Our office has contacted the creditor for additional information regarding this consumer’s dispute. The creditor has advised our office that the balance is still due from the consumer....
The creditor has advised the consumer to file a claim with his insurance so that he could be reimbursed for the payment made. The creditor has provided our office with an itemized statement which is attached to this response. Should the consumer wish to resolve this matter with our office he may contact us at [redacted], via mail at P.O. Box [redacted], Harrisburg, PA [redacted], or via email to [email protected]. Sincerely, Ashley *. C[redacted], Esq.
Dear [redacted],Our office is in receipt of your correspondence regarding the above-referenced complaint.This complaint was closed in response to the first letter of dispute that our office received from the consumer and this account has never been reported to any consumer reporting agency files to which we submit information. Our office believes that it has acted appropriately as required by law and that there were no illegal actions taken. As previously stated, since the account was only assigned to us for purposes of collection, we have no control over whether the creditor will pursue collection of this account by placing it with another collection agency or law firm.Should you have any questions regarding this matter, please feel free to contact our office.Best Regards,Benjamin C[redacted]
Our office is in receipt of your correspondence regarding the above-referenced complaint. In acknowledgment of the complaint and to maintain client satisfaction, we have requested that the account be deleted from any consumer reporting agency files to which we have submitted information. Consumer reporting agencies may take 30 to 90 days to update consumer reports and this is also beyond our control. If the consumer would like to expedite this process, we recommend that they file a tradeline dispute with the reporting agencies. This will prompt a review of any disputed tradelines at which time our office will report that the accounts have been requested to be deleted. Should you have any questions regarding this matter, please feel free to contact our office.Best Regards,Benjamin C[redacted]
Dear [redacted],Our office is in receipt of your correspondence regarding the above-referenced complaint.We have previously received insurance information from the consumer and have forwarded it to the creditor. Presently, the account has been placed into hold status while creditor and insurance...
company resolve the matter. Once this matter has been resolved, our office will properly update our information accordingly.Should you have any questions regarding this matter, please feel free to contact our office.
Dear [redacted],We are in receipt of the complaint.At this time, we are unable to acknowledge accounts that may be associated with this consumer. This is to maintain confidentiality in accordance with the Fair Debt Collection Practices Act (FDCPA) as well as the Health Insurance Portability and...
Accountability Act (HIPAA), if applicable. If the consumer would like to contact our agency, he may do so by sending us mail to P.O. Box [redacted], Harrisburg, PA [redacted]. Or he may send us an email to [email protected] you.Sincerely,Ashley *. C[redacted], Esq.Director of Legal and Compliance
Dear [redacted],Our office is in receipt of your correspondence regarding the above-referenced complaint.We received a letter of dispute previously from consumer regarding the referenced account and at that time properly updated the account to reflect the dispute. I searched our credit reporting files...
and determined that this account has only one account reporting and is being properly reported as required under the FCRA. Consumer reporting agencies may take 30 to 90 days to update consumer reports and this is also beyond our control. Should you have any questions regarding this matter, please feel free to contact our office.Should you have any questions regarding this matter, please feel free to contact our office. Best Regards, Benjamin C[redacted]
The National Recovery Agency has practically attempted to call me everyday for the last fourteen months. Below is the call log. They never leave a voice mail. They use various numbers and locations but it is all the same company. I'm assuming the Unknown Numbers are NRA but I can't prove it (they all have the same ID number so they are all clearly from the same phone).
Unknown
3/24/15 3:21 PM
37 minutes ago
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Unknown
3/23/15 4:53 PM
23 hours ago
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3/21/15 4:17 PM
2 days ago
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3/20/15 8:52 AM
4 days ago
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Unknown
3/19/15 1:37 PM
5 days ago
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National Recovery Agency 5
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3/18/15 8:37 AM
6 days ago
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National Recovery Agency 5
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3/17/15 11:13 AM
7 days ago
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National Recovery Agency 5
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3/16/15 10:22 AM
8 days ago
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National Recovery Agency 5
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3/15/15 1:57 PM
9 days ago
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National Recovery Agency 5
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3/14/15 10:47 AM
10 days ago
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National Recovery Agency 5
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3/11/15 1:32 PM
13 days ago
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National Recovery Agency 5
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3/10/15 1:20 PM
2 weeks ago
National Recovery Agency 5
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3/9/15 2:07 PM
2 weeks ago
National Recovery Agency 5
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3/7/15 11:20 AM
2 weeks ago
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Scam
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3/5/15 8:55 AM
2 weeks ago
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National Recovery Agency Spam 3
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3/3/15 10:10 AM
3 weeks ago
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National Recovery Agency Spam
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3/2/15 3:25 PM
3 weeks ago
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National Recovery Agency
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3/1/15 2:37 PM
3 weeks ago
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National Recovery Agency 5
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2/28/15 2:20 PM
3 weeks ago
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National Recovery Agency 4
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2/27/15 4:28 PM
3 weeks ago
National Recovery Agency 5
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2/26/15 3:26 PM
3 weeks ago
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2/25/15 3:48 PM
3 weeks ago
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National Recovery Agency 6
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2/24/15 6:43 PM
3 weeks ago
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National Recovery Agency Spam 3
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2/23/15 1:44 PM
4 weeks ago
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National Recovery Agency 4
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2/19/15 8:39 PM
4 weeks ago
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National Recovery Agency 5
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2/18/15 1:38 PM
4 weeks ago
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National Recovery Agency 5
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2/17/15 3:19 PM
4 weeks ago
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Scam
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2/16/15 4:17 PM
5 weeks ago
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National Recovery Agency 6
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2/15/15 4:19 PM
5 weeks ago
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National Recovery Agency
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2/14/15 4:10 PM
5 weeks ago
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National Recovery Agency Spam 3
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2/13/15 4:51 PM
5 weeks ago
National Recovery Agency Spam
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2/12/15 12:48 PM
5 weeks ago
National Recovery Agency 7
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2/10/15 8:54 AM
6 weeks ago
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National Recovery Agency 6
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2/6/15 10:42 AM
6 weeks ago
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National Recovery Agency
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2/5/15 11:29 AM
6 weeks ago
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National Recovery Agency
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2/4/15 10:19 AM
6 weeks ago
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National Recovery Agency Spam 3
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2/3/15 4:54 PM
6 weeks ago
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National Recovery Agency 8
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10/20/14 9:18 AM
5 months ago
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National Recovery Agency 10
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10/19/14 12:34 PM
5 months ago
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National Recovery Agency 9
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10/18/14 9:25 AM
5 months ago
National Recovery Agency 11
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10/17/14 9:38 AM
5 months ago
National Recovery Agency
(877) 211-0329 - mobile
10/16/14 9:35 AM
5 months ago
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National Recovery Agency 11
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10/15/14 10:42 AM
5 months ago
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10/14/14 8:19 AM
5 months ago
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10/13/14 9:08 AM
5 months ago
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National Recovery Agency 11
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10/12/14 5:06 PM
5 months ago
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National Recovery Agency 11
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10/11/14 10:28 AM
5 months ago
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National Recovery Agency 9
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10/10/14 8:40 AM
5 months ago
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National Recovery Agency
(877) 211-0329 - mobile
10/9/14 12:27 PM
5 months ago
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National Recovery Agency 8
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10/8/14 10:41 AM
5 months ago
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National Recovery Agency 10
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10/7/14 10:31 AM
5 months ago
National Recovery Agency 9
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10/6/14 1:16 PM
5 months ago
National Recovery Agency 11
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10/5/14 2:30 PM
5 months ago
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National Recovery Agency
(877) 211-0329 - mobile
10/4/14 12:03 PM
5 months ago
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National Recovery Agency 9
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10/2/14 4:36 PM
5 months ago
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National Recovery Agency 8
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10/1/14 9:12 AM
5 months ago
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National Recovery Agency
([redacted] - mobile
9/30/14 8:53 AM
5 months ago
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National Recovery Agency 11
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9/29/14 8:47 AM
5 months ago
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National Recovery Agency 8
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9/27/14 10:08 AM
5 months ago
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National Recovery Agency 8
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9/26/14 8:13 AM
5 months ago
National Recovery Agency 8
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9/25/14 1:15 PM
5 months ago
National Recovery Agency 10
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9/19/14 9:18 AM
6 months ago
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National Recovery Agency 8
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9/18/14 4:05 PM
6 months ago
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National Recovery Agency
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9/17/14 11:52 AM
6 months ago
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National Recovery Agency 11
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9/16/14 12:46 PM
6 months ago
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National Recovery Agency 9
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9/15/14 12:55 PM
6 months ago
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National Recovery Agency 11
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9/14/14 6:52 PM
6 months ago
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National Recovery Agency 8
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9/13/14 12:29 PM
6 months ago
National Recovery Agency
(877) 211-0329 - mobile
9/12/14 10:32 AM
6 months ago
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National Recovery Agency 11
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9/11/14 10:48 AM
6 months ago
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National Recovery Agency 10
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9/10/14 3:11 PM
6 months ago
National Recovery Agency 8
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9/9/14 10:42 AM
6 months ago
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National Recovery Agency 9
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9/8/14 2:15 PM
6 months ago
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National Recovery Agency 11
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9/7/14 12:07 PM
6 months ago
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National Recovery Agency 10
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9/6/14 12:20 PM
6 months ago
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National Recovery Agency 10
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9/5/14 1:11 PM
6 months ago
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National Recovery Agency 11
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9/4/14 1:08 PM
6 months ago
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National Recovery Agency 8
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9/3/14 1:23 PM
6 months ago
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National Recovery Agency 9
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9/2/14 2:33 PM
6 months ago
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National Recovery Agency 10
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8/29/14 5:11 PM
6 months ago
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National Recovery Agency 8
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8/28/14 7:46 PM
6 months ago
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National Recovery Agency 11
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8/27/14 9:37 AM
6 months ago
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National Recovery Agency 8
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8/22/14 2:39 PM
7 months ago
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National Recovery Agency 9
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8/20/14 4:52 PM
7 months ago
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8/15/14 8:09 AM
7 months ago
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8/13/14 1:30 PM
7 months ago
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National Recovery Agency
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8/5/14 12:31 PM
7 months ago
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8/3/14 5:40 PM
7 months ago
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8/2/14 5:04 PM
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8/1/14 1:02 PM
7 months ago
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National Recovery Agency
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2/19/14 8:21 PM
13 months ago
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National Recovery Agency
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2/18/14 6:37 PM
13 months ago
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2/17/14 5:53 PM
13 months ago
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National Recovery Agency 10
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2/16/14 2:50 PM
13 months ago
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National Recovery Agency
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2/15/14 4:57 PM
13 months ago
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National Recovery Agency
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2/13/14 7:55 PM
13 months ago
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National Recovery Agency
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2/12/14 10:37 AM
13 months ago
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National Recovery Agency 11
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2/11/14 9:55 AM
13 months ago
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National Recovery Agency
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2/7/14 9:58 AM
13 months ago
National Recovery Agency 11
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2/6/14 1:51 PM
13 months ago
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National Recovery Agency 11
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2/5/14 1:42 PM
13 months ago
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National Recovery Agency
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2/4/14 10:26 AM
13 months ago
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National Recovery Agency 11
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2/1/14 3:50 PM
13 months ago
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National Recovery Agency
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1/31/14 3:00 PM
13 months ago
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National Recovery Agency 10
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1/29/14 5:04 PM
13 months ago
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1/27/14 6:22 PM
13 months ago
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National Recovery Agency 10
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1/25/14 1:18 PM
13 months ago
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National Recovery Agency 11
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1/22/14 11:19 AM
14 months ago
National Recovery Agency
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1/20/14 1:31 PM
14 months ago
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National Recovery Agency 11
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1/17/14 2:42 PM
14 months ago
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National Recovery Agency 10
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1/16/14 11:26 AM
14 months ago
National Recovery Agency
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1/15/14 1:51 PM
14 months ago
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National Recovery Agency 11
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1/13/14 9:38 AM
14 months ago
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National Recovery Agency
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1/10/14 11:12 AM
14 months ago
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National Recovery Agency 11
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1/8/14 11:09 AM
14 months ago
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National Recovery Agency 11
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1/3/14 1:03 PM
14 months ago
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National Recovery Agency 10
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1/2/14 9:28 AM
14 months ago
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Dear [redacted],We are in receipt of the complaint referenced above.We will be contacting the creditor regarding the consumer's complaint and to see if there is anything further that can be done in regards to the insurance.At this time, our office has requested that the consumer not receive any...
additional calls regarding the alleged account and we have made note of the dispute.Should you have any further questions please do not hesitate to contact the undersigned.Sincerely,Ashley A. C[redacted], Esq.Director of Legal and Compliance