Nutrisystem

March 8, Revdex.com of Metro Washington DC and Eastern Pennsylvania John FKennedy Blvd., Suite Philadelphia, PA Attn: [redacted] Re: [redacted] , ID [redacted] Dear [redacted] ***, The complaint submitted by ** [redacted] was received on February 22, On January 27, 2016, [redacted] ’s order was returned to one of Nutrisystem’s warehouses It usually takes our customers 7-day to see the refund applied to their account once their return is received However, due to a warehouse error the return was not credited To [redacted] ’s account within that time frame in error [redacted] was issued issued a full refund (less shipping $19.99) in the amount of $on February 22, We apologize for the delay in the credit being applied to [redacted] ’s account In the spirit of good consumer relations we issued an additional credit of $to [redacted] on March 7, for the return shipping charge she incurred [redacted] should see that credit applied to her account within 5-business days We wish [redacted] continued success with her weight weight loss goals If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] @nutrisystem.com, or you may write me at the address set forth above Sincerely, Donna D [redacted] Senior Corporate Paralegal Cc: [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Even thou there was no e-mail sent as indicated notifying me in advance of the 2nd orderIt showed up without notice Thank You for your assistance and Best Regards, [redacted] [redacted]

January 13, 2017Dear [redacted] ***,A complaint was submitted to Revdex.com by [redacted] in November As stated in our previous response, [redacted] had been a customer on the Nutrisystem® auto-delivery program on and off again since Upon submission of his order, [redacted] authorized us to automatically charge and ship his order every weeks unless until cancellation Nutrisystem offers a money back guarantee if they are not 100% satisfied Customers can call ###-###-#### within days of delivery of their order and send the remaining non-frozen food back to us for a full refund, less return shipping If our customers decide to cancel before the second shipment and after the 14-day guarantee period, they authorize us to charge a $early cancellation fee In November, 2015, [redacted] purchased the NutriSystem® program He received shipments in November, December, and January, and then requested delays in shipment until May 2016, at which time he cancelled the auto-delivery In September 2016, once again purchased the auto-delivery program He then delayed orders in October and November In December, [redacted] again cancelled his program.Although [redacted] actually cancelled his auto-delivery before receiving his second order from his September purchase, we acknowledged his participation over the years, and in the spirit of good customer relations, we refunded [redacted] the $cancellation fee This refund was made by way of a credit on his [redacted] account on December 19, 2016.We are now in receipt of Mr Carriker’s complaint that his credit card shows a “transaction rebill” in the amount of $ [redacted] had disputed our original charge of $with his credit card company While being disputed, the credit card company issued a credit to his account Upon resolution of complaint with us, Nutrisystem also issued a $credit resulting in a duplicate credit for a total of $ The transaction rebill is on behalf of the credit card company so that his account appropriately reflects one credit of $99.If you have any further questions, please do not hesitate to contact me at ###-###-####, or email to [redacted] @nutrisystemSincerely,Jacqueline M.Corporate Paralegal

April 21, [redacted] Dear [redacted] , The complaint submitted by [redacted] was received on April 9, and has been forwarded to me for response According to Nutrisystem’s records, on March 5, [redacted] enrolled in the NutriSystem Auto-Delivery Program With the current Auto-Delivery program, customers get a 20% discount off the month to month program price and free shipping within the Continental US when they remain on the program for at least shipmentsCustomers are automatically shipped their 28-Day order once every four weeks, and charged accordingly, unless they cancel Customers are sent an e-mail reminder or given a telephone call when their next order is to be shippedCustomers can edit, customize or delay their Auto-Delivery order, simply by calling ###-###-#### or visiting nutrisystem.comTo cancel their Auto-Delivery order, customers must call ###-###-#### If a customer cancels prior to paying for their second 28-Day program delivery, their payment method is charged for the amount of the auto delivery discount they received on their first 28-Day program delivery The Terms and Conditions of the Auto-Delivery Program are posted on the website where [redacted] enrolled in the program [redacted] indicated that she read and accepted the Terms and Conditions when she submitted her order for processingThe checkout page also clearly indicates that [redacted] received an auto-delivery discount on her orderPlease see the attached example of what [redacted] saw prior to submitting her order [redacted] was shipped her first order on March 6, On March 27, [redacted] contacted Nutrisystem and indicated she wanted to cancel her program [redacted] was informed she would be charged for the discount she received on her first order ($84.99) if she chose to cancel her Auto-Delivery program before accepting and paying for her second order [redacted] agreed to delay her second order until May 21, rather than cancel her Auto-Delivery Program at this time Under the terms and conditions of the Auto-Delivery Program that [redacted] enrolled in [redacted] was required to purchase two (2) orders in order to receive the discounted price that she received on her first order As indicated above this information is posted on the website and [redacted] indicated she agreed to the Terms and Conditions of the program when she submitted her order However, in the spirit of good consumer relations Nutrisystem has cancelled [redacted] ’s Auto-Delivery Program and waived the $charge for the discount she received on her first order We wish [redacted] continued success with her weight loss goals If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] , or you may write me at the address set forth above Sincerely, Donna D [redacted] Senior Corporate Paralegal [redacted]

February 12, Revdex.com Of Metro Washington DC and Eastern Pennsylvania Attn: [redacted] John FKennedy Blvd., Suite Philadelphia, PA Re: [redacted] , ID [redacted] Dear [redacted] ***, The complaint submitted by ** [redacted] was received on January 29, On January 2, [redacted] enrolled in the NutriSystem Auto-Delivery Program at www.nutrisystem.com With our Auto-Delivery Program, customers receive a special discount off the full retail value of a 4-week plan with an auto-delivery purchaseYou also receive free shipping (Continental US) By clicking the Submit My Order, customer’s authorize us to automatically charge and ship their order every weeks unless they cancel If they are not 100% satisfied, they can call ###-###-#### within days of delivery of their order and send the remaining non-frozen food back to us for a full refund, less return shipping If our customers decide to cancel before the second shipment and after the day guarantee period, they authorize us to charge a $early cancellation fee If they cancel any time after they receive their second month there is no fee After reading this language, customers click to “submit their order” The terms and conditions of the auto-delivery program are also posted throughout the website The auto-delivery terms and the cancellation fee are conspicuously displayed at the “submit my order” button (please see the attached page) [redacted] submitted her order and agreed to the terms prior to purchasing [redacted] ’s order was shipped to her on January 4, [redacted] did not contact Nutrisystem within the day Money Back Guarantee period to return her first orderShe then called and cancelled her auto-delivery program before she received her second shipment and was then charged the $early cancellation fee in accordance with the terms and conditions of her purchase of the 4-week auto-delivery program However, we value our customer’s input, and will take [redacted] ’s input into consideration as we continually update and make our website more customer-friendly In the spirit of good consumer relations, Nutrisystem has issued a credit of $to [redacted] [redacted] should see the credit applied to her account within 3-business days depending on her financial institution We wish [redacted] continued success with her weight loss goals If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] @nutrisystem.com, or you may write me at the address set forth above Sincerely, Donna D [redacted] Senior Corporate Paralegal Cc: [redacted]

April 15, Revdex.com Of Metro Washington DC and Eastern Pennsylvania Attn: [redacted] John FKennedy Blvd., Suite Philadelphia, PA Re: [redacted] , ID [redacted] Dear [redacted] ***, The complaint submitted by *** [redacted] was received on April 5, On March 10, [redacted] enrolled in the NutriSystem Auto-Delivery Program at www.nutrisystem.com With our Auto-Delivery Program, customers receive a special discount off the full retail value of a 4-week plan with an auto-delivery purchaseYou also receive free shipping (Continental US) By clicking the Submit My Order, customer’s authorize us to automatically charge and ship their order every weeks unless they cancel Customers are automatically shipped their next order once every four weeks, and charged accordingly, unless they cancel Customers are sent an e-mail reminder or given a telephone call when their next order is to be shippedCustomers can edit, customize or delay their Auto-Delivery order, simply by calling ###-###-#### or visiting nutrisystem.comTo cancel their Auto-Delivery order, customers must call ###-###-####If our customers decide to cancel before the second shipment and after the day guarantee period, they authorize us to charge a $early cancellation fee If they cancel any time after they receive their second month there is no fee After reading this language, customers click to “submit their order” The terms and conditions of the auto-delivery program are also posted under the Terms and Conditions on the site (please see attached) The auto-delivery terms and the cancellation fee are conspicuously displayed at the “submit my order” button (please see the attached page) [redacted] submitted his order and agreed to the terms prior to purchasing [redacted] ’s order was shipped to him on March 11, On March 31, 2016, [redacted] was sent an email (attached is a sample of the email that was sent to him) indicating his next order was being shipped to him The email indicated that [redacted] had until April 2, at 6pm EST to make changes to his order On April 3, [redacted] was shipped his second order Nutrisystem does not show that [redacted] attempted to or applied any gift cards to this order, the credit card that he had on file was charged $ On March 5, [redacted] contacted Nutrisystem indicating he was upset that he was unable to apply his gift cards and edit his auto-delivery order The representative that [redacted] spoke with informed him that he was unable to reverse the charges and apply the gift cards, but that we could offer him replacement items for the products that he received that he did not want [redacted] declined this offer and then requested the cancellation of his auto-delivery program [redacted] ’s auto-delivery program was cancelled as requested Our customers do have the ability to apply gift cards and make changes to their food product selections, however they must make those changes prior to their order being processed [redacted] was informed of this via email on March 31, Nutrisystem cannot adjust our customer’s accounts once their order has been processed If [redacted] is not satisfied with the products he received he can return or exchange the products that he received within days receipt of his order Please have him contact the customer service department at ###-###-#### if he would like to do so If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] @nutrisystem.com, or you may write me at the address set forth above Sincerely, Donna D [redacted] Senior Corporate Paralegal Cc: [redacted]

March 9, face="Times New Roman"> Revdex.com Of Metro Washington DC and Eastern Pennsylvania Attn: Ms [redacted] John FKennedy Blvd., Suite Philadelphia, PA Re: [redacted] , ID [redacted] Dear Ms***, The complaint submitted by Ms [redacted] was received in my office on April 25, After reviewing Ms [redacted] ’s complaint I contacted our Customer Service Department to determine if they had a listing for Ms [redacted] or her email address [email protected] According to Nutrisystem’s records, Ms [redacted] provided personal information on the Nutrisystem website on January 4, in order to receive feedback from Nutrisystem regarding, for example, her BMI The website then created a profile (data record) for Ms [redacted] Ms [redacted] visited the Nutrisystem website on more than one occasion and requested feedback from Nutrisystem, and multiple data records or profiles were created for her This prompted Nutrisystem to add Ms [redacted] ’s email address to its marketing list Nutrisystem received one email from Ms [redacted] dated April 1, requesting that she be removed from the Nutrisystem database Ms [redacted] ’s email was reviewed by Nutrisystem on April 2, and her email address was added to the Nutrisystem Do Not Email list on April 8, We ask that our customers allow 7-business days to go through our internal systems and update accordingly Ms [redacted] should not be receiving any further emails from Nutrisystem at this time We apologize to Ms [redacted] for any inconvenience the receipt of these emails has caused her and we wish her all the best If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] , or you may write me at the address set forth above Sincerely, Donna D [redacted] Senior Corporate Paralegal Cc: Denise B [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: NUTRISYSTEM SAYS:"The Nutrisystem Money Back Guarantee is posted on the Nutrisystem website and the information is provided via telephone when our customers contact Nturisystem via telephone".I signed up with a "Mick" on 12/30/and was NEVER told the food had to be returned It was the principal of the matter, as everyone kept telling me the same thing - that I was told (and here we go again) WHEN I WAS NOT TOLD If I had been told, why would I have become so upset? I would have already known If it doesn't make sense than it's NOT TRUE!I have been recompensed fully so the case can be closed and I appreciate all of your help However, I was NEVER told the food needed to be returned If anyone at Nutrisystem cared enough they would have reviewed the taped from that day and they would have seen that I was not told Regards, [redacted]

May 22, Revdex.com Of Metro Washington DC and Eastern Pennsylvania Attn: MrPhilip Moskowitz John FKennedy Blvd., Suite Philadelphia, PA Re: [redacted] * [redacted] , ID [redacted] Dear [redacted] ***, The complaint submitted by ** [redacted] * [redacted] on May 9, was received in my office on May 13, and has been forwarded to me for response According to Nutrisystem’s records, on March 5, ** [redacted] enrolled in the NutriSystem Auto-Delivery Program With the current Auto-Delivery program, customers get a 20% discount off the month to month program price and free shipping within the Continental US when they remain on the program for at least shipmentsCustomers are automatically shipped their 28-Day order once every four weeks, and charged accordingly, unless they cancel Customers are sent an e-mail reminder or given a telephone call when their next order is to be shippedCustomers can edit, customize or delay their Auto-Delivery order, simply by calling ###-###-#### or visiting nutrisystem.comTo cancel their Auto-Delivery order, customers must call ###-###-#### If a customer cancels prior to paying for their second 28-Day program delivery, their payment method is charged for the amount of the auto delivery discount they received on their first 28-Day program delivery The Terms and Conditions of the Auto-Delivery Program are posted on the website where ** [redacted] enrolled in the program ** [redacted] also indicated that she read and accepted the Terms and Conditions when she submitted her order for processing Please see the attached example of what ** [redacted] saw prior to submitting her order ** [redacted] was shipped her first order on March 7, On May 1, 2014, ** [redacted] contacted Nutrisystem via email and indicated she wanted to cancel her Auto-Delivery Program The Customer Service Department contacted ** [redacted] via telephone on two (2) occasions and left voice messages for her ** [redacted] was informed that she would be charged for the discount she received on her first order ($64.00) if she cancelled her Auto-Delivery Program before accepting and paying for her second order On May 2, 2014, the Customer Service Department cancelled ** [redacted] ’ Auto-Delivery Program and charged her for the discount she received on her first order ($64.00) On May 5, 2014, ** [redacted] contacted Nutrisystem via email indicating that she had finished the day program and was not satisfied with the food or results and wanted a refund ** [redacted] was informed that Nutrisystem has a day Money Back Guarantee, but that she was not eligible for it because she did not contact Nutrisystem within days receipt of her order ** [redacted] was also informed that she was charged $for the discount she received on her first order because she did not accept and pay for her second order Under the terms and conditions of the Auto-Delivery Program that ** [redacted] enrolled in ** [redacted] was required to purchase two (2) orders in order to receive the discounted price that she received on her first order As indicated above this information is posted on the website and ** [redacted] indicated she agreed to the Terms and Conditions of the program when she submitted her order However, in the spirit of good consumer relations Nutrisystem has issued ** [redacted] a credit in the amount of $for the charges that were made to her account We wish ** [redacted] continued success with her weight loss goals If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] , or you may write me at the address set forth above Sincerely, [redacted] Senior Corporate Paralegal Cc: [redacted]

January 16, 2017Dear [redacted] ***:The complaint submitted by [redacted] was received in my office on January 13, On December 29, 2016, [redacted] purchased the Nutrisystem® auto-delivery program at www.nutrisystem.com With our auto-delivery program, customers receive a 35% discount off the regular one-time rate of a 4-week plan They also receive free shipping (Continental US) Specifically, the auto-delivery terms and cancellation fee are conspicuously displayed at the “Submit My Order” button, as well as throughout our website By clicking the Submit My Order, customers authorize us to automatically charge and ship their order every four weeks unless they cancel If they are not 100% satisfied, they can call ###-###-#### within days of delivery of their order and send the remaining non-frozen food back to us for a full refund, less return shipping If our customers decide to cancel before the second shipment and after the 14-day guarantee period, they authorize us to charge a $early cancellation fee If they cancel any time after they receive their second month, there is no fee After reading this language, customers click to “submit their order.” [redacted] submitted his order and agreed to the terms and conditions prior to his purchase [redacted] received his shipment of non-frozen food on January 4, 2017, followed by his shipment of frozen food on January 7, Our records indicate [redacted] called on January 13, to cancel his Nutrisystem program As outlined above, [redacted] did, in fact, cancel his program within days of delivery Our customer representative should have appropriately advised [redacted] to return the remaining non-frozen food back to us for a full refund, less return shipping [redacted] should not have been charged any cancellation fee We apologize for this confusion In light of this, [redacted] may keep the unfrozen food, and not bother to pay return shipping fees We will issue a refund for the entire program fee of $and $cancellation fee [redacted] should see the credit applied to his account within 5-business days As we strive to provide customer satisfaction, we will also take corrective action to avoid this from happening to any other customers Additionally, as requested, Nutrisystem has added [redacted] to our Do Not Call, Do Not Email, and Do Not Mail lists We ask that [redacted] allow - business days to go through our internal systems and update accordingly.We wish [redacted] continued success with his weight loss goalsSincerely, Jacqueline M.Corporate Paralegal

December 21, Revdex.com Of Metro Washington DC and Eastern Pennsylvania Attn: [redacted] John FKennedy Blvd., Suite Philadelphia, PA Re: [redacted] ***, ID [redacted] Dear [redacted] ***, The complaint submitted by ** [redacted] was received on December 10, According to Nutrisystem’s records, on September 25, [redacted] enrolled in the NutriSystem Auto-Delivery Program through the Nutrisystem websiteWith the current Auto-Delivery program, customers get a 20% discount off the month to month program price and free shipping within the Continental US when they remain on the program for at least shipmentsCustomers are automatically shipped their 28-Day order once every four weeks, and charged accordingly, unless they cancel Customers are sent an e-mail reminder or given a telephone call when their next order is to be shippedCustomers can edit, customize or delay their Auto-Delivery order, simply by calling ###-###-#### or visiting nutrisystem.comTo cancel their Auto-Delivery order, customers must call ###-###-#### If a customer cancels prior to paying for their second 28-Day program delivery, their payment method is charged for the amount of the auto delivery discount they received on their first 28-Day program delivery The Terms and Conditions of the Auto-Delivery Program are posted on the website where [redacted] enrolled in the program [redacted] indicated that he read and accepted the Terms and Conditions when he submitted his order for processing [redacted] ***’s first order was shipped to him on September 29, On November 2, 2015, [redacted] requested the cancellation of the order that was processing for him via email [redacted] ***’s order was cancelled via email as requested, however he remained enrolled in the Auto-Delivery program On November 20, 2015, [redacted] was sent an email indicating his second order was being shipped to him On November 23, 2015, [redacted] was sent his second order On November 24, 2015, [redacted] contacted Nutrisystem and indicated he wanted to return the order that was shipped to him and cancel his Auto-Delivery program [redacted] ***’s Auto-Delivery program was cancelled and he was issued a return label at a cost of $to return the order that was shipped to him [redacted] ***’s second order was returned to Nutrisystem on December 4, and he was issued a partial credit in the amount of $ [redacted] was charged for the discount he received on his first order ($92.49) because he did not accept and pay for his second order in accordance with the terms of the Auto Delivery program and the return shipping charge of $ However, in the spirit of good consumer relations Nutrisystem has issued [redacted] a refund for the charge of $ [redacted] should see the credit applied to his account with 5-days The $return shipping charge will remain incurred by himWe wish [redacted] continued success with his weight loss goals If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] @nutrisystem.com, or you may write me at the address set forth above Sincerely, Donna D [redacted] Senior Corporate Paralegal Cc: [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because they have made no effort with me to resolve thisThey are only pretending now because I've gotten a third party involvedThis will not be resolved until they give me a 100% refund, apologize, and start treating me with respect Regards, [redacted] ***

March 22, 2017Dear [redacted] ***:The complaint submitted by [redacted] *** was received in my office on March 20, 2017.On February 12, 2017, [redacted] purchased the NutriSystem® auto-delivery program at www.nutrisystem.com [redacted] received his shipment of non-frozen food on February 15, 2017, followed by his shipment of frozen food on February 17, [redacted] contacted the customer service call center to discuss payment of the cancellation fee with his gift cardsOn March 6, 2017, [redacted] called in to inquire if Nutrisystem Gift Cards were accepted as payment for early cancellation fees [redacted] was advised that Gift Cards could not be accepted, as cash, to pay for the cancellation feeAs part of NutriSystem’s Terms and Conditions, Gift Cards may not be used to purchase another Gift Card or toward previously purchased merchandise Gift Cards are not for resale, cannot be refunded or exchanged, or redeemed for cash, except as required by law If a customer decides to return merchandise that was purchased using a Nutrisystem Gift Card, the refunded amount is sent through a paper check and is equal to the purchase price of the gift card, less any amount that has been used Gift Cards are non-reloadable Gift Cards carry no expiration date (subject to applicable law) There are no fees charged for any reason Purchase of a Gift Card constitutes acceptance of the Terms and Conditions.We wish [redacted] continued success with his weight loss goals.Sincerely,Jacqueline M***Corporate Paralegal

I ordered a month plan to find out the discount I received was only good for a month plan, so I was scheduled to receive another month that would still cost another $for foods I would not eat When I asked then to choose the items that I wanted as they had mentioned when I ordered, they said that I would have to choose from all categories which still included all the snacks and lunch items that I did not like and was why I was callingI was informed if I cancelled that I would be charged $because that is what I was discounted I feel very unsatisfied in this whole matter and would advise anyone thinking about this plan to choose a healthier diet without all these processed foods

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] [redacted]

July 17, 2017Dear [redacted] ***:The complaint submitted by [redacted] was received in my office on July 3, 2017.On April 20, 2017, [redacted] purchased the NutriSystem® auto-delivery program at www.nutrisystem.com[redacted] received her first auto-delivery shipment of non-frozen food on April 25, 2017, followed by her shipment of frozen food on April 26, On May 11, 2017, [redacted] adjusted her auto-delivery online from May 15, to June 30, [redacted] received an email order confirmation on June 29, and an email shipment notification on June 30, [redacted] contacted our customer service call center on June 30, to request a delay in the shipment of food Unfortunately, the frozen shipment of food was already in progressThe shipment of non-frozen food was cancelled [redacted] received a refund for the non-frozen food in the amount of $ Due to its perishable nature, frozen food is not returnable or refundable However, as a customer courtesy, [redacted] received a partial refund towards frozen food in the amount of $ No further refund is due.Our records indicate, [redacted] continues on the auto-delivery program The next auto-delivery shipment of food is currently scheduled for August 15, 2017.We wish [redacted] continued success on her weight loss goals Sincerely, Jacqueline M*** Corporate Paralegal

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

June 16, Revdex.com of Metro WashingtonDC and Eastern Pennsylvania Attn: [redacted] John FKennedy Blvd., Suite Philadelphia, PA Re: [redacted] , ID [redacted] Dear [redacted] ***, The complaint filed by ** [redacted] submitted June 6, was received in my office on June 6, and has been forwarded to me for response After reviewing ** [redacted] ’ complaint I contacted our Customer Service Department to determine if they had a listing for ** [redacted] or his email address [redacted] ** [redacted] ’ email address is not registered with Nutrisystem and Nutrisystem has no profile for ** [redacted] in its database Based on the information that ** [redacted] provided, he appears to be receiving emails from third party which contain some type of Nutrisystem advertising Nutrisystem takes spam emails and the sending of them very seriously Nutrisystem is unable to determine the origin of the emails from ** [redacted] ’ complaint, but if ** [redacted] could forward the actual emails to me, we would be in a better position to determine who the third party is that is sending them In the meantime, Nutrisystem has placed ** [redacted] ’ email address on its own “Do Not Email” list If you have any further questions, please do not hesitate to contact me at ###-###-####, or by email to [redacted] , or you may write me at the address set forth above Sincerely, [redacted] Senior Corporate Paralegal

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I finally received a message from [redacted] and a refund was issued Regards, [redacted]

I had an extremely difficult time getting them to stop shipping ordersThey kept wanting to delay...I wanted out of their systemWhen I tried to delay again on the web page their calendar did not workTheir phone system is terrible...long wait times when you finally find a number to speak to a person who can help you