OneMain Financial Reviews (1411)
OneMain Financial Rating
Description: Consumer Finance Loan Companies
Address: 108 N Woodland Dr STE A-B, Lancaster, South Carolina, United States, 29720-4733
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www.springleaffinancial.com
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Dennis was fantastic He repaired a drainage tube, and then did annual maintenance He identified a part that was still under warranty and needed replacement He was knowledgable, efficient, and kind He clearly explained all details and gave me clear advice I highly recommend Dennis and Burkhardt
I have had no problems or concerns everything going along fine
Just about years ago my wife took a loan from SpringleafAbout a year in, I started managing the payments for my wife, and quickly became very upsetI was very disappointed with how Springleaf positioned loan balance, payoff, and payment information on their paper statements and onlineThey made it seem like you had no options of early payoff and had a set amount to pay for the life of the loanThis layout or structure was to make customers make all payments thus maximizing Springleafs profitsAs a professional within the banking industry, this is just the wrong way to do business and I was so upset with this, I went on to share my negative experience with the Revdex.com After my Revdex.com submission, I was pleasently surprised to receive a phone call from a Vice President in Springleaf Financial SvcI never did reach back out, but she did attempt to contact my wife and I on more than one occasion to discuss the situationThis really showed that Springleaf was empathetic to my concern which we appreciatedAnd just today, when my wife and I were checking the balance for payoff, we noticed some changes to the siteThere was an asterisk next to our loan balanceAnd right next to the loan balance they went on to explain on how payoffs would be calculated and they also had a link to obtain your payoffThis brought a smile to my face!!! It\'s not everyday a successful, large company hears their customers concerns, and acts upon themI know its easy to be skeptical and cam say its just a coincidence, but based upon when I submitted my Revdex.com complaint(6-mosago), I am confident they listened, and took the steps to improve their customer experience In closing, I wanted to say "Thank You" to Springleaf Financial for showing the integrity they did, and look forward to watching your business grow and prosper in the years to come
Hi there I just want to inform you guys I am very disappointed in the result I gotI apply for loan on line Got APPROVED
"APPROVED", not pre-approved or pre-qualified it say "APPROVE" there is a difference and I don't think the staff at that location understand thatI call your Sacramento, branch located on
*** *** ***
Sacramento, CA XXXXX
First of I want to say the gal I was talking to was nice
But disappointed because at first she mention I was qualified for $3000, I was excited, we went over my income etcThen she mention do I have a vehicleI told her Yes I do, and then all suddenly , if I don't put up my car for collateral then I don't qualified for the loan anymore
I mean are you serious I was just qualified like min ago and then she start talking "well I don't make enough for the $of my income of $a monthI don't get it I was just qualified a min ago with out putting my car up for collateralI then ask her will okay then can she qualified me for a lower amount because I don't want to put my car for collateralIt never mention on your website I have toI got approved with out it and then all suddenly it change nowI feel that is a rip off and unprofessionalI was approved and then all of suddenly I'm not
Its not like Im asking for a $5000, I'm only asking for $to $
I thought your website mention to help out others in need, well I guess it a mis advertise, if your office is going to add on a car collateral you might want to mention that on your website because and she mention do I have life insurance, what does my life insurance have to do with my loan
I summit a email to ***@springleaf.com but haven't heard anything yet
Also it affect my credit history, a hard inquires
A Great group of peopleWhen I needed help, they were there to assist meWe were in and out in no timeThank you!!
The people were very friendly and really cared about our business They made the process of getting a loan easy, simple and quick
I appreciate the staff and seamless loan transction process that One Main has in placeProfessional, Proficient and Prompt!
We are very thankful for the loan you provided, because of you we were able to pay off all our credit card debt and just have one payment to youIt has really changed things for our family
Great company and friendly staffSo far so good but I have not received a receipt for my telephone payment but I know it went through so no harm no foul
Friendly and fast Not a bit of a problem with them and am very pleased I went with them
great experience from start to finish with the Monroe team, I refer them all the time
Everyone was professional and went beyond what I expected to finalize the loan
Such a wonderful experienceMy loan approval was fast and the customer service was wonderfulThey offer felixable repayment terms to work with my biweekly pay scheduleI will definitely be going through this company for any future loan needs
I'm grateful for One Main Financial support for every time I needed a loan they were there for meThank you!
Very efficient and helpful staffThey made the loan process easy and understandable
Great Customer Service Made my process was an easy process
They're a very company to business with
Great experienceNo hassles.....friendly staff!
Great Customer Service at the Ewa Beach, HI officeLoan application was fast and easy
Susan from Hanford acts like you are borrowing the money directly from her