OneMain Financial

GREAT PEOPLE, SUPERIOR SERVICE!
ANDREA, AT THE TIMBER DRIVE BRANCH HAS GONE THE EXTRA MILE TO ACCOMODATE MY BUSY SCHEDULE AND JASMINE WAS GREAT TO WORK WITH
"I WOULD LIKE TO SAY THANK YOU TO THE TIMBER DRIVE STAFF IN GARNER, NC.!"

Gave a 100% to help usVery friendly

I will probably never ever come back to use your companyWithin the first weeks of opening my loan your company tried to take a payment it of my account which payment wasn't due Then it was returned to you because I didn't have that much in my account so you tried again even though I had already contacted the company and was told it was a employee mistake and it was fixed So I was charged nsf fees with my bank times

Excellent place to get money and easy to pay back.Nice onlune payments and quick information and status .I will use them again

Won't return calls and won't reply to emailsVery poor customer service

Quick, polite and friendlyExplained everything thoroughly

Easy to deal with called that day was told what was neededGot loan funded the same dayEasy process up front

This place signs you up for a loan and you have to use your bank account details instead of debit card and takes more money from your account than the agreementThis place is s really Springfield Financial and they will not do anything but just take your money I made a mistake getting a loan here I wouldn't suggest anyone use this place

I have any complaints they are very helpful and polite very good cuatomer service

It causes a financial hardship when a customer (me) pays their loan payment on line then A few days later you debit my account againYou need to set up a way you don't get double payments because it was not my intention to pay a double payment

Very helpful and professional

I was thoroughly disappointed and frustrated with the service and advertising that I received from OneMain I applied initially online and was sent an email to call or come into the office Then I changed my mindI received another email saying that I was approved (not pre-approved) for a certain amount The amount would have been exactly what I neededSo I made an appointment to go to the office When I got there the office manager claimed that I was not on the schedule for an appointment that day I told her who I spoke with and she said she was out sick(The appointment was made the previous day with an office associate while I was there and was told I needed to make an appointment) I asked if anyone else could see me and the manager said no because they could not find the paperwork I had dropped off the previous day Then when I finally met with the person who had made my appointment (a few days later) they only approved me for less than half of what I was told I was approved for minus $1000, and I still needed to sign my car title over to them for collateral I feel that OneMain suckers you in with advertising/emails and the office I went to seems unprofessional and disorganized If I wasn't in need of the little they gave me, I would not have done business with them!

From the time my application was submitted to final approval, the process was efficient and seamlessLocal representative was very helpful and was able to answer all our questionsThank you!

For anyone considering using these guys, don'tthey are the consummate crooksFor anyone who has already been given money look VERY closely at your statementThis company is running a racketThe manager Troy is the most disgusting and chauvinistic *** I've ever metI applied for a $loan and got $instead on a title loanI've already paid back $yet my balance is a whopping $You do the mathWhen I got suspicious about my balance, he tells me that I signed off $TranslationWe have your signature on three documents so we will pick one and say you agreed to it AFTER you leaveWhat a conI didn't pay that amount for my truck! They couldn't account for all the extra money eitherThey say $went to some optional BS policyOKI canceled that, got my money and waitedNothing happenedThe $ 400+? No one seems to knowWhy would I need a policy on a policy? I have insurance if I drive so I will NEVER agree to thatThen they tried to get me to mail them the money recouped like I'm an itWhat does optional mean?
This is where it gets illegalThey will pay the INTEREST FIRSTIf your bill is 100, they use fuzzy numbers to calculate the interest that sucks up 90% then apply the remaining 10% to your principal so you only pay $towards the actual loanIn other words, your money is credited only AFTER their calculationsThat keeps the interest at the same level unless you get a windfall from a dead relative and lump sum the loanSo instead of helping you, they help themselves to your moneyThat's illegal because the customer isn't told thatWhat's also illegal is the chargesBy law, interest should ONLY be charged on the money RECEIVED or principle/principalThey charge you on EVERYTHINGThey couldn't even find the policy holder's number! You can't access your contract either even though they say you could and the interest never seems to change because of the above swindleThen he (Troy) has the NERVE to hang up on me when I refuse to accept the illegality of his businessI'm glad I came hereI would never have known they were actually Springleaf, the one that was purchasedHad I been aware they were NOT the parent but the acquisition there would have been no loanNext Stop, courtI would like to hear why they are breaking the law by charging me money not received and they don't know where it wentIf I signed off like they say, they should know what I signed off onThe fact that they DON'T means its FRAUD!!!!! The fact that one person said to mail the check to them I got back while someone else acknowledged that $was an 'option' means FRAUD!!! Charging interest on incidentals mean....FRAUD! Acutally its the definition for racketeering singe its payment on what the SAY and not what I GOTThat makes it a financial crime, a felonySo, to keep them honest, I addressed them in WRITING after I figured out what was up and requested that they apply that $I paid to my principle and any remaining payments FIRSTBTW, I also requested a copy of the contract be mailed as well as a written breakdown as to how they do their calculations and why there are duping their customers out of moneyMy balance still remains higher than the money received and since they can't figure out how the calculations are done (I asked) every piece of correspondence will be going DIRECTLY to corporateThat's only if they amendIn five days, it will be too lateThey have done nothing but lie to meThey know nothing including their own policies and they do not care since even when caught and I got some of my money, the balanced never movedI have NEVER heard of a lending institution doing something like thatPayments ALWAYS go towards the principal firstIts how the interest is calculated but these crooks calculate interest before the payment is accepted so they use the PRIOR balance instead of the NEW balance and I printed it allBy legal definition, this is racketeering, plain and simple because that is not disclosed to the customer at the time of the loanI will not be calling there again with him as managerI'm simply waiting for the day expiration to file a case so payments won't be missedGood thing I have a garageThey act as though a signature can't be forged with all these shows on TV showing you EXACTLY how to do itBUYER BEWARE I want a judge to tell me that they are operating a legal enterpriseI can't wait! I already know when they got the notice and at the very least, going to court will make this a public record so people will know how they take advantage of customers seeking helpBecause I too have an LLC and I cannot and will not do that type of shady businessI also am better informed than mostThat loan was for expansionWhat I got was a swindleThese guys could teach the mob a thing or two

we had several loans and always paid one time and paid loan off completely and on time
last year took out new loan, about a month ago my husband suffered medical emergency and we fell behind on a paymentwe got calls weekly, also daily up to times a day
the rep had the nerve to ask me to pay my rent late, so I can pay them !
extremely rude unprofessional
will never go with them again !

One Main Financial has made borrowing money easyEvery person I have dealt with has went out of their way to help me

One main financial are a very up front companyThey do not hide anythingalways friendly and helpfulThey try their best to please the customer

Interest rates are high but I'd recommend them

One of the worst companies to do business with Now on week waiting for my car title When they did send out this week it was sent to an address I have not lived at for over years Have no idea when I will be receiving the title This shows how incompetent this company is

Positive experienceI felt the representatives were responsive and upfront about all loan detailsNo hidden fees or vague answers to my questionsThe loan terms were made clear to me before I signed any documentsThat is so importantI appreciated the customer service I received