Opentip.com

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I did not initially choose the wrong size it was a website error from having bookmarked the page for a later purchaseWhen I contacted customer service they confirmed my order had been changedIf it was a problem as they say above then this should have been advised to me and it was notI do not believe it was an issue of hygiene regarding the return, as I had never even opened the plasticThe only reason they decided to make an exception was because of the complaint I submittedWebsite states that only damaged or wrong shipment items can be returnedSince their customer service told me my order had been revised and the wrong item was still shipped, I deem this "wrong shipment"I believe that if I had not complained this vendor would have taken my money and never allowed me an exchangeThe correct item has been received and the incorrect item has been shipped backI will never use this website again Regards, [redacted]

full refund will be processed in hours

of the items were out of stock when we processed the orderso we removed them and refunded the item pricewe are sorry to hear that customer is not satisfied with the refund amount.order has been shipped so we are unable to cancel itnow we have reached an agreement with the customer that we refund $shipping feecredit has been processedwe apologize for all the inconveniences caused

The planes they sell are just amazing! The detail work on them is incredible! The customer service and packaging was above and beyond what was expected. I have bought from OpenTip in the past and will purchase from them again in the future. This will make an excellent Christmas gift! -

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed ONLY when I have received the remainder of the money owed to me, totaling $137.85, and that this money is refunded to me in a TIMELY MANNER within hrs after they receive the supports Regards, [redacted]

I have forwarded this to my sales manager and the president of our company and both have confirmed that we cannot authorize a return for these items Per our specifications policy: We reserve the right to make changes in specifications, colors, and materials without notice or obligation, and specifically reserve the right to alter, withdraw or discontinue products at any time without notice or obligationWe reserve the right to substitute candy or food products with similar products based upon inventory

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I still have not received the item Regards, [redacted]

To whom it may concern,After double check, we found that the customer placed orders with usThat's why the customer insistied that we charged her twiceOne is [redacted] on 10/wiht an amount $and another one is [redacted] on 10/with an amount $We didn't duplicate charge customer for one orderIf the customer would like to return one order, we will send the return instructions laterWe will issue the refund after the item is returned in resellable condition.Thank you[redacted]

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

we have processed a full refund on Dec 23, 2016.please check your bank statement

RevDex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues... and/or concerns in reference to complaint # [redacted] . I understand that by choosing to accept the business response that my complaint will be closed as resolved. It is unfortunate that it took this action to see resolution to the issue. Regards, [redacted] ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Opentip.comfraudulently collected funds for merchandise they did not provide They provided me with three candles wrapped ina Pennsylvania local circular and was associated with a strong scentThecandles advertised were packs of unscented candles After my complaint of not receiving theadvertised product and subsequent to filing a claim with Revdex.com they offered apartial refund and suggested I keep merchandise I refused their offer and requested fullrefund of purchase and shipping costsOpentip.comstated that they did not send me what they advertised online and apologized forthe indication of a different product but was not willing to give me a refund This was the catalyst for filing my complaintwith Revdex.com I have sent via email arequest to opentip.com customer service to confirm the correct return address sothat I can return the items they sent me the website and the merchandise Ireceived have different addressesThe company number [redacted] isalso suspicious.website address is [redacted] *** [redacted] return address of package they delivered to me is [redacted] ***In orderto process my rejection of opentip.com's statement I made numerous attempts tofile my statement with Revdex.com and attach photos with my rejections statementEachtime I received a server error from the Revdex.coms’ website I can provide screen shots of the error message if requested This has caused a delay to process myresponse which subsequently resulted in Revdex.com closing the case I am requesting that Revdex.com reopen the case inlieu of the relevant information that I received server errors which areindicators that my personal computer has been tampered with relevant toaccessing Revdex.com website to file my rejectionThis has made my response untimelyIn lightof my opening the case with Revdex.com I received an email from Opentip.comrepresentatives offering to comply with a full refund of original purchase/shipcost and refund of the shipping cost to return their merchandise The return shipping cost is expected to be ina check form and mailed to me To date Ihave not yet received this correspondenceI just confirmed on 1/6/that acredit to my credit card was received for the original purchase/ship costDespitethe resolve at this time I would still like to log my rejection of Opentip.com’sstatement and provide the attached photos for Revdex.com to review The foiling of my computer and the resulting Revdex.comserver error has made the chronology of the actions between myself andOpentip.com not timely processed It ismy belief that filing my complaint with Revdex.com has hurried the resolve withOpentip.com when they were being negligent to resolve and dishonest with thefacts of provision of internet dataTo close,I request reopening the case so the data I provide in this email can be loggedand reviewed by the Revdex.com of the fraudulent and criminalactions(NOTE: CAN NOT PROVIDE MULTIPLE ATTACHMENTS I WILL FORWARD ATTACHMENTS IN SEPARATE EMAIL TO BE INCLUDED WITH THIS EMAIL) Regards, [redacted] Regards, [redacted]

we did source the chair but all the vendors show the item out of stocksorry we cannot fulfill the order this time

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I have checked my bank statement, both my bank and [redacted] , and there is no refund Regards, [redacted]

we can refund you the price for the gray ones without returnplease advise if this works

we are willing to refund you Shipping: $as compensation for the delay and inconveniences

we tried to process the full refund but [redacted] doesn't allow us to do that because of the chargeback case.please talk to [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Return Policy on this says it is returnable if it is defectiveThis is defectiveThe picture in the product description clearly shows the glove fitting on a handI provided pictures as documentation that the gloves do not fit over a hand and in fact barely make it to the thumbTherefore I expect the $refund of this defective productCopied below is your statement in the page that the exception included defective In this case defective meaning it is not as described, it is not the quality material as shown in the pictureThis is advertising and is unacceptable.Return PolicyAll BSD- items are non-returnable except defective and erroneously shipped orders Regards, [redacted] ***

we have mailed a *** label for customer to return the merchandise.we will full refund the order after customer use the label to return. thank you.

Very pleased with the service and availability of the products you carry!