Opentip.com

we have stated clearly that this item is non returnable.we can make an exception to refund $and we don't need the items back

we notice that the order has been returnedcustomer already filed chargeback against our company for this transactionwe will accept the case and customer gets a full refund

we apologize for all the inconveniences caused.we are sorry that you are not satisfied with our previous solutionwe decide to refund the shipping fee per your request to keep a happy customersince we have refunded $before, we will refund the rest $in days

The item in the box is what customer ordered online. We do not see any defects or flaws to the product she got, only that she doesn’t like it. We issued a return authorization for her to return the product but she will have to pay shippingAlso, we have waived the restocking fee as
courtesy.Original shipping fee is not reimbursed

we just found out the reason: we can only refund a payment in days.this order was dated back to Aug 2016, that's why we cannot refund it.no worry, we will send you an e-check in days

*** tracking number ***
***

We are sorry to hear that the customer is not happy about the product quality.Per the sales manager, we cannot authorize a return of this product These are food grade containers. We have no way of knowing the condition or environment they’ve been stored in since leaving our facility and
are not allowed to return/reuse these

Dear,We have issued the refund on 4/Please kindly double check your account or you may check with someone in the bankThanks

we will make an exception and approve a full refund without return this time.we don't need the item back.you will receive the money in 3-days

this order was drop shipped from our vendor.we are sorry to hear that the customer only received one item which we didn't know before.we will refund customer the missing items first and we also sent a *** prepaid label for customer to return the one he received.once we receive the returnwe will
refund the rest.sorry again for all the inconveniences

Sorry for the late replyOur service team is currently short of hands to handle all the requests in time.As apology, we are willing to give you a full refund after we receive the return.Please kindly return the item as instructed and advise the return tracking number so that we can keep an eye on
it.We sincerely apologize for all the inconveniences caused

Revdex.com:Thank you for your prompt assistance with this issue.I have received the product and
I am satisfied
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

We have several orders in shipping waiting to be processed through *** for shipment. As soon as we receive those from shipping, we will forward the tracking number to you

we are working on the return infowill get back to you once we get an approval

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Calling these items "Food Grade Containers" is not very accurateThey are not approved by the FDA or NFS or any government agencyThey are cheap plastic gumball machinesIf you can call this product a "Food Grade Container" then you can claim anything is a "Food Grade Container" and reject all return claims.If you returned a mixing bowl to *** would they reject itOr drinking glasses to ***A coffee maker to ***? They don't refuse returns on items that come in actual contact with real foodWhat I have are cheap plastic gumball machines.Again, no where in their listings does it state that returns can not be accepted because this is a food containerNo where did it state that they can swap out the item pictured in the listing with an inferior cheaper modelThis was "Bait and Switch" pure and simpleNow they are doubling-down claiming this is a food containerIt is clear that the seller just doesn't want to go through the hassle of accepting this return and shipping it back to China at a lossIt is probably cheaper for them to have a dissatisfied customer than return the itemI think they should pressure their sell to take this item back and modify their listing for future returns
Regards,
*** ***

$will be credited to your account after we receive the return in good and new condition.please return the shoes as instructed

we have sent a replacement as customer requestedthe Roadrunner tracking number is ***.we don't need the damaged one back.thank you

please see the item link here: ***below the product description, we have stated this product is non returnable.sorry that we cannot approve this return, that's our company policy

we will make an exception and full refund the order this time to keep a happy customersorry for all the inconveniencesyou will receive the refund in hours

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in
reference to complaint # ***
The company continues to think this is only about it being an extremely thin (basically transparent and if a medium sized mans hand is put into it, it will rip) which it was not at a stated in the description of the productbut it is notI am requesting a refund because the glove does not even fit on a medium sized ladies handTherefore there is no way this product can be used except if it is used for kidsNot being able to return it refund a product that is unable to be used and not properly described is unacceptable
Regards,
*** ***