Parker and Sons

They are the best heating and A/C company that has worked fore me! There knowledgeable, professional and courteous!!

I recently had my reverse osmosis unit serviced. Parker and sons called to remind me it was time to do that and I scheduled the appointment. The service man called a few minutes before arrival and performed the necessary service. He was pleasant and explained what I needed to do after the service call (reempty the r/o unit and turn on the valve to the refriferator. I have been pleased with my experiences with Parker and Sons and will will use their services again.

We have been totally pleased with Parker and Sons from start to finish. [redacted] was very friendly and professional in writing up our order and all of the technicians who did the installation were top notch. To mention two [redacted] and [redacted].
We think it was all handled very professionally.

On time, neat, professional

As always my experience with Parkers and sons is totally positive.

After having issues with a number of contractors we switched to Parker & Sons. Two years ago we replaced one of our two units. Went with Trane, what a great product and install. Parker & Sons were the best. Signed up for the yearly maintenance contract. After the contract service a couple of weeks ago, our exterior condenser on our older unit wasn't turning on. One call to Parker & Son's and a repair man was knocking at my door. Turned out to be a thrown breaker. Service man was GREAT, preformed a second total inspection.

Parker & Son's is one of those rare companies that driven by customer satisfaction. Their field technicians are pros and have a tendency of becoming family friends.

I highly recommend Parker & Son's. I've dealt with other Air and Heating contractors, Parker & Son's is the best in the Valley as far as my family is concerned.

I was very happy with the recent service as well as the cost of having a surge protector put on my a/c unit. Thank you for the fast service that you provided.

I get biannual chck of our AC because we had an incident 1 summer time when our ac stopped working. We called 2 companies. the first company was advertised thru a local channel. They tried to ripped us off. We paid and wasted $70 for the call service. Finally, Parker and sons came and gave us the right diagnostic and only spent 1/8 of price quoted by the other company. From then on, we trusted Parker and sons to take care of our heating and ac and so far we never had any problem.

Parker and sons offered free flushing of our water heater so I accepted the offer. When Josh came, he suggested to change the anode rod since it hasnt been changed for 7 years. The technician then wasnt able to open the water heater and destroyed all threading so Parker and sons offered to replace our water heater for free w brand new with upgrade and drip pan. My husband and I were very surprised and highly respect this company integrity. So Highly recommended. We will never use another company when it comes to heating, ac, water heater and plumbing.

Josh was the tech sent to my house and could not have been more polite and knowledgeable. He solved my problem that day and even had to go to the supply warehouse to get the parts. He made it a very enjoyable experience.

I had an excellent experience with Parker and Sons. I came home from a vacation to find I had no hot water. Scheduled online with Parker and Sons and I was called back in 60 minutes. Justin came out and assessed the situation. He spent quite a bit of time explaining all of my options which I really appreciated. After this positive experience I plan on now using Parker & Sons for my air conditioning and heating needs in the future as well as plumbing. Thank you!

Randy was an excellent representative for your company. Congrats on the hire. Give him a raise.

Wes M[redacted] has been servicing our A/C, heating and Evap. coolers for many, many years. He is always there when we need him and able to fix whatever needs it. He goes out of his way to find practical solutions to our problems, knowing that we live, essentially, on Social security income. He has helped us in many ways and he has our complete trust. We feel lucky to have him keeping our systems going.

I have worked with Parker and Sons for several years, starting with a new Air Conditioner. I chose Parker and Sons because of their excellent review and accreditation by Revdex.com. They did NOT try to sell me the most expensive a/c; the man who helped me choose explained the reasons for the a/c he recommended (right size for my condo, for living in Phoenix, for the temperature I preferred). After that, I had Parker and Sons upgrade my bathrooms and install a water conditioner in my kitchen. I called them when I heard strange thumps when the a/c went on, and they sent Dennis. He is personable as well as a good technician. He checked out the a/c, but found nothing wrong with it. I had figured that there was either something wrong with the a/c OR with our roof (it's old, and there have been problems with it in the past). By confirming that the a/c is in good condition, Dennis makes it easier to talk to the HOA "I had my a/c checked, it's fine, so it must be something wrong with the roof". Dennis also told me I should consider adding a surge protector (uh-oh, it's MONSOON SEASON!), which I said "do it do it" and he added it while he was here. Five days later, we got hit with a nasty monsoon and LIGHTNING. Thank you, Dennis!!

Jonathan B. is a great salesperson and very nice guy. He really knows his products and was great to deal with. I like the professionalism of everyone I've worked with at this company.

I had a very positive experience using Parker and Sons. I would definitely call them again if I have another need.

Parker and Sons has been the company I learned about in April of 2010 right when I acquired our current home. After signing up for bi-yearly maintenance for heating and cooling checks I realized these folks cared about what they do. It was about a year before I met my favorite technician Todd S.
Since then I always request he be sent out to do my maintenance. I guess the reason for this was during his watch he discovered I had a leak in my A/C system condenser. It was explained in detail what my options were and how one option might cost considerably more than another. Allowing me to decide without pressure I chose a part replacement over a repair.
Watching Todd's performance and how he demonstrated his experience on my job, I felt this is the individual I want inspecting and servicing our heating and Air Conditioning equipment.
Another example of excellence Todd demonstrates shows in his effort to go above and beyond. Not only does he ask me 50 questions about both my heating or A/C experience over the past 6 months, but he allows me to ask them too. Some answers are more technical then others, but I'm always aware we covered all the necessary bases about our equipment's condition before he leaves.
Todd also walks around all the equipment regardless whether or not he is there for a heating / Air Conditioning scheduled service. I really like this!
Recently during my last service for heating Todd notified me how Parker and Sons began offering additional services and that I should take advantage of a free electrical inspection where someone will come out from Parker and Sons to introduce how their new division works in the Electrical space.
There are some things like replacing a ceiling fan and GFI outlet that will need replacement, but while I take advantage of their on site visit I'm going to talk about that other big item Parker and Son's offer called "Total Home Surge Protector". It was interesting hearing about protecting the entire home can be more affordable than buying individual surge protectors and will protect our home electronics far better.
Last and not least, Parker and Sons and Todd responded to an experience I had over a year ago where a common issue with the large gauge wire that feeds current to the compressor during the kick up phase that actually gets too hot from too much resistance and melts.
I read on Google every brand of Air Conditioning unit can experience this and it's a common problem.
Now what is not so common, Parker and Sons / Todd came back here during my heating scheduled maintenance and after their research / development department learned that a new electronic grease or jelly designed to help reduce wire to connector contact resistance would help solve this from occurring again, Todd actually applied this to my wire connector even though he wasn't there for my Air Conditioning scheduled service.
This company and my favorite technician are plain two of the best!
Thank you All

Adam was on time, listened to our request, made suggestions showing his experience and performed the service professionally, exceeding our expectations.

Todd was professional, helpful and knowledgeable. He followed up the next day on parts availability and came back out to keep our heat going until part arrives. We are currently awaiting parts to arrive from manufacturer, but have been very pleased with our service from Todd and Parker and Sons up to this point. Thankyou

I've had a maintenance contract with Parker & Sons for 6 years on my air conditioning unit and am very pleased with the service I've received, the contract has covered all the parts that needed replace so far. The contract is only $10.25 per month which covers two maintenance checkup's per year and parts which are covered thru the contract. My last service was completed with a young man named Thad and I was extremely happy with him and will request him again.

I had Parker & Sons come to my home for my annual checkup this morning. They sent out Dale the Air conditioner Tech and I was more than pleased with his performance. He was so helpful and very knowledgeable. He took the time to explain to me what was happening with my air conditioner and actually changed my filters for me. What a pleasant young man.