Parker and Sons

This gentelman has helped our family for many years thru his service with Parker and Sons. He has followed up with expert advice and has save our family Thousands of dollars of repair bills with his expert advise and service. Thanks Antonio Bill and Judy F[redacted]

I have used Parker & Sons for several years regarding air condition service. For the most part I have received good service. Service provided last week by Cameron Benson was very good. He took the time to explain in detail what was needed & provided the service. I would request him for any service required in the future.

I have used Parker and Sons for more than a year. It has been necessary for me to experience their expertise in various specialties. I have had A/C Issues, Plumbing Issues, Drain Issues and the like as the normal life experiences have required of me. They have never disappointed me in any area and the range of their talents make me reluctant to call anyone else. I have no problem recommending them.

[redacted] the tech was very thorough. He explained in layman terms what the problem was and what needed to be done . He also gave a time line for the work to be completed that day. Very good communication skills and very pleasant to work with. [redacted] was the best tech we've had in to service our [redacted] unit. He was all business and very customer oriented. Will request him in the future!

Am well pleased with all the people I dealt with in having an A/C replaced. The folks are friendly and professional. They kept me appraised of what and why things were happening and I now enjoy a cool home once again.
I will use and reccomend Parker & Sons. [redacted] Sun City AZ

Excellent service from [redacted].

We have reached the point in which we need to replace our 2 AC units, most likely at the same time. Unfortunately, that's a big expense all at once, and we're trying to plan on how best to handle that expense and what our options are in terms of brand and features.

But the one thing I know for sure is that we've been getting fantastic service and advice from everyone at Parker and Sons for a number of years now. From their annual contract to random repairs, to the extensive and candid advice and recommendations we got today from [redacted]. regarding how to proceed with all new units, and what our options are, the trust factor with Parker and Sons continues to grow.

My experience with Parker and Sons has been first rate.

I have used Parker and Sons for many years. They take care of my AC/Heater and lately my plumbing needs. They have also installed a water heater for me as well as a New AC/Heater.

Everything has been done by courteous, friendly, knowledgeable people. As are the office staff.

It is important to know that Parker and Sons are probably a little more expensive than other companies. Especially, the plumbing side of the company. At the time of this review, the price difference is outweighed by the customer service.

Not always, but sometimes I get the "sales pitch" to get something else done that I didn't call them for, but one can always say no thanks. Still, it’s a bit irritating.

Response time was unbelievable: new ac/heat pump were installed day after we placed the order. Could have been sooner but we had to confer with our roofer regarding warranty since new unit required cutting larger hole in newly shingled roof. Parker is always courteous, knowledgeable, efficient, personable, happy to answer questions and even clean up after themselves!

Parker may cost more but I've found them to be worth it.

Very professional service. Quick response, explained everything to me. Will use them again.

Dennis Y. was very professional, explained what was wrong with AC and what needed to be fixed. Good to know will receive same technician each visit so they can know my equipment and what's been fixed.

We had the best experience with our recent AC situation. The guys that helped us, Adam P**k, Earl O[redacted] and Steven B[redacted] were awesome. Adam scheduled our appointment to remove and reinstall the AC unit and all ducts. He was very detailed in explaining all of the options, the terms and offered financing and getting us a quick date for install. Earl & Steven were our installers - due between 7 am and 10 am they arrived on time, and ready to work. Took great care in laying tarps to protect the house while they worked. They were fast workers, what originally was scheduled as a 10 hour job was only 6 1/2 they were efficient. Very detailed in explaining the new thermostat and where to call if we needed assistance with anything after they left. I would highly recommend this team to anyone in need of AC work. They have an array of other services they offer. We will work with them again.

Received great plumbing service when a leak developed in our water line from the city. Problem was fixed quickly, everything including cost estimates was explained in advance, and the job was done in a few hours. The technician even raked our landscaping rock back in place, leaving no sign of the work done. Price was reasonable, we have dealt with Parker & Son for our AC and plumbing for more than 10 years, and they have always stood by their work and done a great job.

Our experience with Parker and Sons Inc has been above and beyond all our expectations. We received a quote in late November to replace two 3 1/2 ton unites. No high pressure but very professional presentation. We arranged financing and called back to proceed in January.. Even though prices had increased the original quote was honored. The installers arrived on time the next day. All pathways in house covered with plastic and disposable shoe coverings used whenever in the house. 5 installers worked throughout the day and communicated throughout the process. Reviewed completely the operations of the new units upon completion. Excellent experience throughout.

Our service Rep, [redacted], is excellent. We have complete trust and confidence in him and his superior knowledge of our systems.

Representative arrived on time, was very thorough, courteous. Thanks much.

I have been using Parker & Sons for 5 years or so and have always been pleased with both their service and the quality of their work. They have always been very prompt in responding to service requests. And their employees have always seemed to be first rate, courteous and thorough. Today's visit for water heater repair was no exception. The technician on today's call was [redacted]. I recommend Parker and Sons very highly.

We have used Parker and Sons for about 10 years and have always gotten great service. Their guys are knowledgeable, friendly, and very professional...and good at what they do. Our latest experience was with Randy A. who did a wonderful and thorough job. We couldn't be more pleased.

[redacted] was excellent! Friendly and clearly explained our options for an efficient and speedy repair. Very thankful for service on a Sunday that allowed us to get the house cool again.

From the time we started looking a a/c units and decided on Lennox from Parker & Sons the experience could not have better. They are a very professional and so nice. You can not deal with a better company.