Walmart offers a service that allows you to send money up to $to any Walmart but will not allow the receiver to pick up more than $and will lock transactions more than their limit of $but advertising up to $and allows someone to send more than their limit of receiving Product_Or_Service: Walmart to Walmart
Online they advertised a TV for $That television was in stock, according to their dotcomBoth local stores were said to have themNeither did, despite phone calls directly to both stores to verify the online informationOnce at the stores, we were shown similar TVs for nearly double the moneySuddenly the online TV was out of stock and the $price was only for refurbished modelsComplete bait and switch/advertisementI have screenshots verifying my complaintAnd needing the TV for the upcoming Indy 500, we purchased the same model for $328...again, almost double the advertised price of $Employees at BOTH stores suggested calling the Revdex.com because this happens "all the time"That calling managers local will "get you nowhere" I also complained on the phone only to be transferred repeatedly and ultimately hung up onWas asked for our email to send out our screenshots to prove our complaint, with no responseWas on hold until 9p...conveniently the time they close We have been lied to over and over again from the initial television price, to it's availability, to who was going to help resolve this, to call backsIt's disgusting to think that the big giant department store wouldn't want to help one of their customers over a matter that has such an easy solutionJust honor what you advertise!! We were going to buy not one, but TWO of these for our houseWe were going to choose to spend hundreds of our hard earned dollars in their store...only to be essentially crapped on by themIt's not right, it's not fair Why dupe the very people who makes you so successful???
I just purchased a auto battery from Walmart approxhours beforeI had the receipt along with the ticket that said "bring with you for returns on auto batteries" so I didI brought it into the customer service desk and asked to return the battery did not work properlyI told them I needed the battery to be returned and they said it was against their policiesI asked them to show me where in there policy it said this and they were unable to do soI asked them to verbally be recorded stating they were denying me for my return for no viable reasonthey said no the customer service manager came to the front and could not even begin to outline their return policies instead got upset at me called me a liar and walked away to not turn backI felt discriminated againstI feel they wanted me to leave the store open handed and that I could return in the morning get to speak to someoene above them in management Product_Or_Service: hauto battery
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter [redacted] was rude I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter [redacted] was very rude starting yelling at us said where did u get that cart from we did not answer her and she said did u hear me she is a red headed lady she has been rude to me numberous times before I thouhgt we send a lot of money at the store and we do not need to take this from a door greeter I am reporting this matter to the Americans with Disabilities Act I would like something done about this matter I am not a dog to get yelled at like this sorry that I am disabled
5/14/17after work I went to my local walmart after having to be @ workng @ 5am that morning and dealing with finals @ school all week.( I must add that this is the second incident at the same location) I used the express checkout as I usually do, my bill was $I gave the machine $and instead of giving me my full $the machine gave me and a gift cardThe monitor displayed some kind of errorI immediately called the cashier who was monitoring that sectionThe cashier then calls her supervisor whose name is [redacted] or [redacted] and he tells me that he needs to let Asset protection review the tapes to make sure the card came out of the machineMy receipt was there in plan site and it clearly said the amounted entered and the change I was to receiveClearly anyone could see this was a technical problem with the machineIt made no sense for me to give the machine my $and ask the store for $backI was told I had to wait until they reviewed the tapesI asked for a manager and [redacted] (manager) came and did not offer me an apology or had a word to say to meAfter being held as a prisoner for what seemed like a lifetime and having customers stare at me as if I'd commited a crime I was cleared once asset protection called [redacted] or ***(customer support) and confirmed the card DID indeed come out of the machine ( they never even bothered to read the error mesaage on the monitor) only then was I given my change and allowed to leave without an apology of any kindThe first incident was also at the express checkoutIt was a busy Saturday again and there was only one cashier over seeing that areaI brought my items and was walking out of the door and was stopped by a young man who askes me for a receipt, I asked him who he was and he said asset protectionI asked him for I.D and he compliedI asked "why I was being stopped?" He replied" we believe you didnt pay for some of your items" I immediately gave him my receipt he checked my items and sais okHe didnt apologize at all, he simply walked awayNot at all concerned about my embarrassment or the discomfort he'd just caused meMy experiences at this store have made it impossible for me to continue to shop hereIt seems as though Im being targeted for one reason or anotherI'm a law student and fully understand when I've been discriminated against or singled outThe insult to injury in both cases is I never received an apology after each employee found no basis for their accusationsHeartbreaking and discriminatory
Walmart not honoring an extended warranty that I paid extra money for I purchased a 60" Vizio TV from Walmart and paid $for an extended warrantyWithin months, there were lines going down the TV and it was unusableI contacted the Walmart because I had purchased an extended warranty planThey stated that since it was within months of purchase, that I would have to contact Vizio because it was still under warranty through them, the manufacturerVizio quickly looked at the picture of my tv, and issued me a Walmart Credit card fully refunding what I had paid for the tvThinking it was just a fluke, and since I had had good luck with Vizio's customer service (no thanks to Walmart), I returned to Walmart and purchased the same TV and an additional $extended warranty to cover the new TVA year and a half later (within warranty) the same thing starts happening to this TVI contacted Walmart regarding my extended warranty, and they asked me to send pictureThe guy stated t
On April 6, 2016, I went to Walmart to pick up a birthday cakeThe women's restroom is near the bakery and I went into the restroom and inadvertently left my walletAs I approached the bakery, I realized that I didn't have my walletI ran back in and the wallet and my $was gone approached the Assistant Manager [redacted] who did not listen although loss prevention CC stated that [redacted] , went into the bathroomI asked [redacted] to look at the tapeI filed a police report but the tape is my proofI have been communicating with corporate bit what can you expect from a billion dollar corporation that doesn't pay employees a living Product_Or_Service: Birthday cake
Refused to accept responsibility for employees actionsStole a payment from meAssessed a late fee on walmart credit card with payment on due date I visited the store at: Watt Ave, North Highlands, CA XXXXX on 3/(I work 18-hrs a day days a week) After making my purchases as I was leaving the store I was on my mobile deviceA employee by the name os [redacted] who was at the door mumbled "Get the Fk Out of my store then" "Bh A [redacted] N*gga" I stopped and being a veteran I stopped and turned around and asked him to repeat him self and if he had a problem with me? He proceeded to get more aggressive and to not have a serious situation I walked away and put my groceries in my vehicleAs I got in my vehicle I called the store and asked for the managerI do not remember her name but when I told her what had happened she asked me to come inside and talkI went back in and she was waiting by the doorWe came to the conclusion that he was upset because he asked for my receip
EVERY WEEK, they have higher prices programmed in the registers than what is marked on the products Sometimes it is just pennies but many times it is $or more This adds upThey lure you in with their "low prices" but they gouge you every time with higher prices at the register This is a crime but there is nothing we can do about it I've tried to talk to a manager but the manager is never available not by phone and definitely not in personThey just pass you on to a CSM (Customer Service Manager) who isn't a real manager and can't do anything about the scam Yeah, Walmart is cheaper on many thingsbut it is getting old to continue to get ripped off every week on 1, 2, or items Today, it was three items No one there could help fix the situation and we needed these food items This Walmart at Boulder Highway in Las Vegas has incorrectly marked prices on too regular of a basis I wonder if it is intentional or if it is laziness Having higher prices programmed in a register than the marked prices is a crime
I purchased this to test out T-Mobile service in my area at WalmartThis was sold as a month to month service where I thought service would stop working after daysI just received a past due bill for $for service last monthI didn't know the service would keep going and going, this was purchased for a trial and thought it would stop after days unless I purchased more serviceI called in to have the charge removed and the line cancelledThey mentioned they would cancel service and send a final bill - I used the service about times within the first few days then tossed the SIM card as service was horribleI expected a credit for the amount that I was billed outside the first days as I had no intent to continue service.I was told I would receive a final bill and if that wasn't paid it would go to a collection agency Product_Or_Service: [redacted] Family MObile power by T-Mob Account_Number: XXX-XXX-XXXX
On 5/22/I called twice to see why my internet was offline and working slow when it was working.I had data for high-speed Internet and I have been paying for a service I'm not receivingThe final rep I spoke to after a couple hours of my Time on the phone with them he said I was good to go and everything is workingNot long after I hung up I attempted to send a picture msg and I couldn't nor a video in a txt msgI called back and family mobile powered by T-Mobile was closedOn 5/23/I called back to resolve the issueI spoke to representative [redacted] who said he was gonna call me on another number to fix the issue and he never called backminutes later I call back to complain and the representative tells me there isn't a place to complain to so I ask to resolve the problem I'm havingI was transferred to supervisor [redacted] who didn't help any and then transferred back to the representativeI was on hold and my call was dropped an prior issue I have that is still not resolved
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
I've been arguing and getting the run around fromthis Walmart for a little over a month now I bought a mower from them May of last year and also bought the extended warranty with it it wasn't even a year old and the shaft that holds the blade on snapped and had my son not jumped out of the way it would have cut his foot off when the blade bounced and shot out of the mowerI immediately took it back to Walmart had my receipt and extended warranty papers in hand the floor manager automatically started trying to make excuses as to why they couldn't take it back I called the extended warranty company they ran me around and finally gave me a number to [redacted] which was supposed to be the manufacturer I kept getting put on hold by an automated message for minutes every time I called with no reply from a human voice or anything after a week of this I was getting aggravated so I called walmart back and got the runaround again so I called the warranty company again and got yet another number where I found out [redacted] went out of business in how is it I'm buying a brand new mower ( defective mower ) made from a manufacturer that doesn't even exist anymore and hasn't for several years more websites and phone numbers later I got someone called a product specialist tells me at warranty was voided by a guy she called her expert who isn't even qualified in metals or small engines just a guy that's been working on them forever I offered for her to come see there wasnt anything in my yard that could possibly cause this shaft to snap and even got pictures I'm a yr retired landscaper I know how to mow a yard especially mine but still no resolve I then called walmart back only to get attitude and anger and more run around Walmart policies for warranty and satisfaction guarantee are a scam the Revdex.com is my only option
Employee took my coupons, voided them and then didn't give them backHe was only supposed to approve them instead he just took them I've been a longtime customer of Walmart for many yearsI've loved shopping here since I can remember moving to Reynoldsburg, it was easy, convenient and my favorite store, until todayAn incident happened today on 1/21/18, I received some coupons from inserts for the brand 'wet n wild' makeupThe previous night before this, 1/20/I had no problem with checking out via self checkout and having my coupons approved so that I would be able to finish and pay for my products, the employee at that time simply scanned in and approved my coupons within less than seconds so I'd be able to pay for the rest of my itemsThis time today on 1/21/at around 5:00-5:pm as I was checking out again with my coupons they had to call someone to come and approve my coupons via self check out so he came and then he squinted at my coupons and then said I could
Product upc XXXXXXXXXXX advertised in-store for $It rang up for $and the Leesburg, FL Wal-Mart refused to honor it I do have photos of reciept and the large display that the product was advertised on
CSM Windy- Very unprofessional She called me GHETTO and told me she has degrees and to go to another walmartI guess it must have been the way I was dress she assumed that I was trashThat is how she treated me and made me feel She seemed all too proud to call Sam the assistant manager and tell him very ignorantly about the situation This comes off as a person who seems very comfortable in her positionI called the store and spoke with Sam , I could hear her laughing in the background I have never been in a situation like thisI will be posting this matter all over social media along with the store location and CSM namesNo one should have to go through this She should be reprimanded for her actions Walmart is all about the customerNOT LIKELY WALMART L St, Omaha, NE HORRIBLE CSM WINDY ASSISTANT MANAGER SAM
I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was on I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was onthey plugged into my car with a computer engine scan and it showed stuck valve open on fuel injection, they tried to clear the code (the tech noted all this on my receipt) and said it will clear on its own after driving car on freeway for about 30minI did this and no changeI went back times and they couldn't help meAbout week later I spoke to [redacted] the auto manager and he said he would file a claim on my behalfseveral weeks went by so I called him again 3/4/and he said he would send email to claims to check on itI again called 3/15/and spoke to [redacted] he said claim was showing pending but he would re-summit it againas of 3/29/(almost 2mo after oil change/FI cleaning) I h
Bought a TV, paid for protection planTV broke, they will not fix or replace or refund my money I purchased a TV and about a month later it stopped workingI called the store, but they would not take it back because I did not have the boxI called the service plan, Asurion and they said they only cover surge protectors and to call the mfgCalled the mfgand they told me to turn it off and hit a button on the back and when I did I got lines on the screenThey said they would replace it, however, then changed their minds and said the screen was damaged (it is not damaged) and they do not cover thatCalled the store back and asst mgr said to harass the protection plan people as they should payCalled corporate and they blew me off twice, then had Asurion call me to tell me it would not be covered
Walmart does not back their oudated junk batteries I bought a Maxx 75N battery on 2/14/within a week it blew up acid everywhere under my hood and all overthe battery I took it back to Walmart where I had to wait an hour for them to test the obvious exploded battery I was given the same model in exchangeThe second battery has been nothing but problems after my truck warms up the battery needle drops to eleven volts,the alternator has been replaced with a bigger Amperage then OEM as this truck has all the options and this battery is not the correct battery it has left me having to jump it atleast times and completely died on 11/28/Where I am stuck again waiting for over an hour talked with managers to no resoloution
If I could give this store less than one star I wouldI visited store number at address St Charles Rock Rd, Bridgeton, MO (store number and address is right here so please do not responding asking me to provide this information) a week ago and wanted to buy a phoneThe store showed of this item in stock (let me preface this whole review by saying ANY customer who knows how to use the internet can look and see how many of ANY item is on hand at ANY Walmart at ANY given timeAlthough this information is not top secret and this is not a new discovery, this seems to be a foreign concept to ONLY Walmart employees)No onto what happenedAgain, I already knew the this stores inventory showed of this phone item BEFORE I walked into the storeI ask a rep to verify this (because I would like to purchase, and he tells me the store doesn't have anyDoesn't verify anything, doesn't look up UPC (I had it on my phone)NothingI walk off an find a random manager, Same thingShe doesn't verify the information I ALREADY KNOW (which that the oh hand count for this item at this location at the time I was in the store was 20)So she calls a co managerHer name is RachelThe two managers go off and get their "we don't have this item" story together before walking over to meWhen they both walk over, Rachel has the biggest attitude in the worldFlat out disrespectfulShe gives me the "its not available online, its only sold by a 3rd party, its not available at any store..bla bla blaI know this is because I had a pocket full of receipts from purchases of this item at OTHER Walmart's in the SAME CITY? I was ready for the old "Its not available on Walmart.com so it not available at any store" lies And since this day, I have also gone to other stores and purchased this SAME item, So, I have clearly deduced this logic as incorrect So, Rachel refuses to look up the item number to confirm what I already know (again, that the current on hand count is 20)Refusing to look up an item number provided by a customer? Hmm doesn't sound in line with Walmart's first core value of "service to the customer." I am an African AmericanI left the store very upset at this serviceI sent in another person that day for the same situation, and this individual had no issues getting the item looked up and the on hand count verified, They were whiteThese are the facts So I contact Walmart and get a call back a few days later from Denise [redacted] in the Saint Louis Market officeNo mention of the customer service I received whatsoeverShe takes the item number and says she cant verify the in stockFunny, because she day she called me, I just left the store and personally got it verified (with pictures)I told her I will personally email her multiple received (via email) from someone working in the store that verifies the in stock, in real timeClear as daySo she gets with the store manager and says that the store manager personally looked and said item could not be foundOnly way the store manager would even look is if the did show on handI am not a novice Walmart shopperIf I provide a UPC and the on hands show 0, no one is going to bother looking, right? So anyways, she tells me that the store manager changed the inventory to 0, which I have confirmedSo if the store manager changed the inventory count TO zero then it had to be changed FROM a number other than zero, right? You wouldn't say "he changed the oh hands TO zero if the on hand number was already AT zeroAgain, the number was More than happy to provide the pictures AND video evidence of this confirmation of the in stockSomething Rachel could have confirmed the day I was in the storeAgain, I provide pics proof that the item was showing in stock, and then proof of the item now showing "out of stock" because the manager changed the on handSo I don;t need anyone to tell me the "the item count has been adjusted to zeroI know this alreadyMy point is that it WAS and if Rachel's attitude was in line with Walmart's core value of "service to the customer", this would have easily seenBut associates are so quick to say what they don't have, instead of actually verifying what they do haveLess thinking, and more knowing Again, we, as customers know the number of any item before we walk into a storeNow, if the item cant be located, then that is understandableBut a flat out refusal to even attempt to look up the provided UPC (ie: provide any type of customer service), is the real issue hereI will not let an on hand adjustment of this item to zero by the store manager deter me from what the real issue here and why that has not been addressedI have not been offered any sort of explanation about why the manager refused to verify this on hand count and why she was so rudeBut I do expect someone to be willing to look up a provided UPC with the scanner if the UPC is available or providedI wasn't rude, I wasn't angry..I was merely knowledgeable about the on hand count before I walked into the storeAgain, not a novice Walmart shopper by any meansAll I have received is "its not on Walmart.com so that means it not in the store," to which the fallacies in that argument have already been outlinedHOW CAN I BUY IT AT ANOTHER STORE IF UNAVAILABILITY ON WALMART.COM=UNAVAILABLE AT ALL STORES? All the manager had to do is use the scanner to look up the UPC I provided, and see in stockJust like someone else in the store didJust like I already knew before I walked into the storeNow, she could have said something along the lines of "I do see in stock, but I will check to make sure I don't have any in stockOur on hands could be incorrect for a number of reasons, but I will definitely confirm we do not have any since the number (20) is so high." Then once she didn't find them, she could have said "thanks for bringing this incorrect on hand count to our attentionI will have the on hands adjusted to zero." Or something along those linesI would have been fine with thatBut that is not what happened and I have not provided any explanation as to why According to the Walmart website, ["culture is the foundation of everything we do at WalmartWe define culture as our values in actionIt's how we deliver superior customer service, create a great front-line work environment and improve performance in order to achieve our common purpose of saving people money so they can live better."] Also, the very first core vales listed is "service to the customer", which I definitely did not receiveAgain, I have outlined about what customer service situation that would have been more than adequateBut a refusal to acknowledge your system showing in hand when I was in the store, and now all parties trying to play like the system never showed and just dismissing the real issue because the "the on hand count has been adjusted to zero just doesn't work for me
Walmart offers a service that allows you to send money up to $to any Walmart but will not allow the receiver to pick up more than $and will lock transactions more than their limit of $but advertising up to $and allows someone to send more than their limit of receiving Product_Or_Service: Walmart to Walmart
Online they advertised a TV for $That television was in stock, according to their dotcomBoth local stores were said to have themNeither did, despite phone calls directly to both stores to verify the online informationOnce at the stores, we were shown similar TVs for nearly double the moneySuddenly the online TV was out of stock and the $price was only for refurbished modelsComplete bait and switch/advertisementI have screenshots verifying my complaintAnd needing the TV for the upcoming Indy 500, we purchased the same model for $328...again, almost double the advertised price of $Employees at BOTH stores suggested calling the Revdex.com because this happens "all the time"That calling managers local will "get you nowhere" I also complained on the phone only to be transferred repeatedly and ultimately hung up onWas asked for our email to send out our screenshots to prove our complaint, with no responseWas on hold until 9p...conveniently the time they close We have been lied to over and over again from the initial television price, to it's availability, to who was going to help resolve this, to call backsIt's disgusting to think that the big giant department store wouldn't want to help one of their customers over a matter that has such an easy solutionJust honor what you advertise!! We were going to buy not one, but TWO of these for our houseWe were going to choose to spend hundreds of our hard earned dollars in their store...only to be essentially crapped on by themIt's not right, it's not fair Why dupe the very people who makes you so successful???
I just purchased a auto battery from Walmart approxhours beforeI had the receipt along with the ticket that said "bring with you for returns on auto batteries" so I didI brought it into the customer service desk and asked to return the battery did not work properlyI told them I needed the battery to be returned and they said it was against their policiesI asked them to show me where in there policy it said this and they were unable to do soI asked them to verbally be recorded stating they were denying me for my return for no viable reasonthey said no the customer service manager came to the front and could not even begin to outline their return policies instead got upset at me called me a liar and walked away to not turn backI felt discriminated againstI feel they wanted me to leave the store open handed and that I could return in the morning get to speak to someoene above them in management Product_Or_Service: hauto battery
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter [redacted] was rude I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter [redacted] was very rude starting yelling at us said where did u get that cart from we did not answer her and she said did u hear me she is a red headed lady she has been rude to me numberous times before I thouhgt we send a lot of money at the store and we do not need to take this from a door greeter I am reporting this matter to the Americans with Disabilities Act I would like something done about this matter I am not a dog to get yelled at like this sorry that I am disabled
5/14/17after work I went to my local walmart after having to be @ workng @ 5am that morning and dealing with finals @ school all week.( I must add that this is the second incident at the same location) I used the express checkout as I usually do, my bill was $I gave the machine $and instead of giving me my full $the machine gave me and a gift cardThe monitor displayed some kind of errorI immediately called the cashier who was monitoring that sectionThe cashier then calls her supervisor whose name is [redacted] or [redacted] and he tells me that he needs to let Asset protection review the tapes to make sure the card came out of the machineMy receipt was there in plan site and it clearly said the amounted entered and the change I was to receiveClearly anyone could see this was a technical problem with the machineIt made no sense for me to give the machine my $and ask the store for $backI was told I had to wait until they reviewed the tapesI asked for a manager and [redacted] (manager) came and did not offer me an apology or had a word to say to meAfter being held as a prisoner for what seemed like a lifetime and having customers stare at me as if I'd commited a crime I was cleared once asset protection called [redacted] or ***(customer support) and confirmed the card DID indeed come out of the machine ( they never even bothered to read the error mesaage on the monitor) only then was I given my change and allowed to leave without an apology of any kindThe first incident was also at the express checkoutIt was a busy Saturday again and there was only one cashier over seeing that areaI brought my items and was walking out of the door and was stopped by a young man who askes me for a receipt, I asked him who he was and he said asset protectionI asked him for I.D and he compliedI asked "why I was being stopped?" He replied" we believe you didnt pay for some of your items" I immediately gave him my receipt he checked my items and sais okHe didnt apologize at all, he simply walked awayNot at all concerned about my embarrassment or the discomfort he'd just caused meMy experiences at this store have made it impossible for me to continue to shop hereIt seems as though Im being targeted for one reason or anotherI'm a law student and fully understand when I've been discriminated against or singled outThe insult to injury in both cases is I never received an apology after each employee found no basis for their accusationsHeartbreaking and discriminatory
Walmart not honoring an extended warranty that I paid extra money for I purchased a 60" Vizio TV from Walmart and paid $for an extended warrantyWithin months, there were lines going down the TV and it was unusableI contacted the Walmart because I had purchased an extended warranty planThey stated that since it was within months of purchase, that I would have to contact Vizio because it was still under warranty through them, the manufacturerVizio quickly looked at the picture of my tv, and issued me a Walmart Credit card fully refunding what I had paid for the tvThinking it was just a fluke, and since I had had good luck with Vizio's customer service (no thanks to Walmart), I returned to Walmart and purchased the same TV and an additional $extended warranty to cover the new TVA year and a half later (within warranty) the same thing starts happening to this TVI contacted Walmart regarding my extended warranty, and they asked me to send pictureThe guy stated t
On April 6, 2016, I went to Walmart to pick up a birthday cakeThe women's restroom is near the bakery and I went into the restroom and inadvertently left my walletAs I approached the bakery, I realized that I didn't have my walletI ran back in and the wallet and my $was gone approached the Assistant Manager [redacted] who did not listen although loss prevention CC stated that [redacted] , went into the bathroomI asked [redacted] to look at the tapeI filed a police report but the tape is my proofI have been communicating with corporate bit what can you expect from a billion dollar corporation that doesn't pay employees a living Product_Or_Service: Birthday cake
Refused to accept responsibility for employees actionsStole a payment from meAssessed a late fee on walmart credit card with payment on due date I visited the store at: Watt Ave, North Highlands, CA XXXXX on 3/(I work 18-hrs a day days a week) After making my purchases as I was leaving the store I was on my mobile deviceA employee by the name os [redacted] who was at the door mumbled "Get the F
k Out of my store then" "B
h A [redacted] N*gga" I stopped and being a veteran I stopped and turned around and asked him to repeat him self and if he had a problem with me? He proceeded to get more aggressive and to not have a serious situation I walked away and put my groceries in my vehicleAs I got in my vehicle I called the store and asked for the managerI do not remember her name but when I told her what had happened she asked me to come inside and talkI went back in and she was waiting by the doorWe came to the conclusion that he was upset because he asked for my receip
EVERY WEEK, they have higher prices programmed in the registers than what is marked on the products Sometimes it is just pennies but many times it is $or more This adds upThey lure you in with their "low prices" but they gouge you every time with higher prices at the register This is a crime but there is nothing we can do about it I've tried to talk to a manager but the manager is never available not by phone and definitely not in personThey just pass you on to a CSM (Customer Service Manager) who isn't a real manager and can't do anything about the scam Yeah, Walmart is cheaper on many thingsbut it is getting old to continue to get ripped off every week on 1, 2, or items Today, it was three items No one there could help fix the situation and we needed these food items This Walmart at Boulder Highway in Las Vegas has incorrectly marked prices on too regular of a basis I wonder if it is intentional or if it is laziness Having higher prices programmed in a register than the marked prices is a crime
I purchased this to test out T-Mobile service in my area at WalmartThis was sold as a month to month service where I thought service would stop working after daysI just received a past due bill for $for service last monthI didn't know the service would keep going and going, this was purchased for a trial and thought it would stop after days unless I purchased more serviceI called in to have the charge removed and the line cancelledThey mentioned they would cancel service and send a final bill - I used the service about times within the first few days then tossed the SIM card as service was horribleI expected a credit for the amount that I was billed outside the first days as I had no intent to continue service.I was told I would receive a final bill and if that wasn't paid it would go to a collection agency Product_Or_Service: [redacted] Family MObile power by T-Mob Account_Number: XXX-XXX-XXXX
On 5/22/I called twice to see why my internet was offline and working slow when it was working.I had data for high-speed Internet and I have been paying for a service I'm not receivingThe final rep I spoke to after a couple hours of my Time on the phone with them he said I was good to go and everything is workingNot long after I hung up I attempted to send a picture msg and I couldn't nor a video in a txt msgI called back and family mobile powered by T-Mobile was closedOn 5/23/I called back to resolve the issueI spoke to representative [redacted] who said he was gonna call me on another number to fix the issue and he never called backminutes later I call back to complain and the representative tells me there isn't a place to complain to so I ask to resolve the problem I'm havingI was transferred to supervisor [redacted] who didn't help any and then transferred back to the representativeI was on hold and my call was dropped an prior issue I have that is still not resolved
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
I've been arguing and getting the run around fromthis Walmart for a little over a month now I bought a mower from them May of last year and also bought the extended warranty with it it wasn't even a year old and the shaft that holds the blade on snapped and had my son not jumped out of the way it would have cut his foot off when the blade bounced and shot out of the mowerI immediately took it back to Walmart had my receipt and extended warranty papers in hand the floor manager automatically started trying to make excuses as to why they couldn't take it back I called the extended warranty company they ran me around and finally gave me a number to [redacted] which was supposed to be the manufacturer I kept getting put on hold by an automated message for minutes every time I called with no reply from a human voice or anything after a week of this I was getting aggravated so I called walmart back and got the runaround again so I called the warranty company again and got yet another number where I found out [redacted] went out of business in how is it I'm buying a brand new mower ( defective mower ) made from a manufacturer that doesn't even exist anymore and hasn't for several years more websites and phone numbers later I got someone called a product specialist tells me at warranty was voided by a guy she called her expert who isn't even qualified in metals or small engines just a guy that's been working on them forever I offered for her to come see there wasnt anything in my yard that could possibly cause this shaft to snap and even got pictures I'm a yr retired landscaper I know how to mow a yard especially mine but still no resolve I then called walmart back only to get attitude and anger and more run around Walmart policies for warranty and satisfaction guarantee are a scam the Revdex.com is my only option
Employee took my coupons, voided them and then didn't give them backHe was only supposed to approve them instead he just took them I've been a longtime customer of Walmart for many yearsI've loved shopping here since I can remember moving to Reynoldsburg, it was easy, convenient and my favorite store, until todayAn incident happened today on 1/21/18, I received some coupons from inserts for the brand 'wet n wild' makeupThe previous night before this, 1/20/I had no problem with checking out via self checkout and having my coupons approved so that I would be able to finish and pay for my products, the employee at that time simply scanned in and approved my coupons within less than seconds so I'd be able to pay for the rest of my itemsThis time today on 1/21/at around 5:00-5:pm as I was checking out again with my coupons they had to call someone to come and approve my coupons via self check out so he came and then he squinted at my coupons and then said I could
Product upc XXXXXXXXXXX advertised in-store for $It rang up for $and the Leesburg, FL Wal-Mart refused to honor it I do have photos of reciept and the large display that the product was advertised on
CSM Windy- Very unprofessional She called me GHETTO and told me she has degrees and to go to another walmartI guess it must have been the way I was dress she assumed that I was trashThat is how she treated me and made me feel She seemed all too proud to call Sam the assistant manager and tell him very ignorantly about the situation This comes off as a person who seems very comfortable in her positionI called the store and spoke with Sam , I could hear her laughing in the background I have never been in a situation like thisI will be posting this matter all over social media along with the store location and CSM namesNo one should have to go through this She should be reprimanded for her actions Walmart is all about the customerNOT LIKELY WALMART L St, Omaha, NE HORRIBLE CSM WINDY ASSISTANT MANAGER SAM
I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was on I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was onthey plugged into my car with a computer engine scan and it showed stuck valve open on fuel injection, they tried to clear the code (the tech noted all this on my receipt) and said it will clear on its own after driving car on freeway for about 30minI did this and no changeI went back times and they couldn't help meAbout week later I spoke to [redacted] the auto manager and he said he would file a claim on my behalfseveral weeks went by so I called him again 3/4/and he said he would send email to claims to check on itI again called 3/15/and spoke to [redacted] he said claim was showing pending but he would re-summit it againas of 3/29/(almost 2mo after oil change/FI cleaning) I h
Bought a TV, paid for protection planTV broke, they will not fix or replace or refund my money I purchased a TV and about a month later it stopped workingI called the store, but they would not take it back because I did not have the boxI called the service plan, Asurion and they said they only cover surge protectors and to call the mfgCalled the mfgand they told me to turn it off and hit a button on the back and when I did I got lines on the screenThey said they would replace it, however, then changed their minds and said the screen was damaged (it is not damaged) and they do not cover thatCalled the store back and asst mgr said to harass the protection plan people as they should payCalled corporate and they blew me off twice, then had Asurion call me to tell me it would not be covered
Walmart does not back their oudated junk batteries I bought a Maxx 75N battery on 2/14/within a week it blew up acid everywhere under my hood and all overthe battery I took it back to Walmart where I had to wait an hour for them to test the obvious exploded battery I was given the same model in exchangeThe second battery has been nothing but problems after my truck warms up the battery needle drops to eleven volts,the alternator has been replaced with a bigger Amperage then OEM as this truck has all the options and this battery is not the correct battery it has left me having to jump it atleast times and completely died on 11/28/Where I am stuck again waiting for over an hour talked with managers to no resoloution
If I could give this store less than one star I wouldI visited store number at address St Charles Rock Rd, Bridgeton, MO (store number and address is right here so please do not responding asking me to provide this information) a week ago and wanted to buy a phoneThe store showed of this item in stock (let me preface this whole review by saying ANY customer who knows how to use the internet can look and see how many of ANY item is on hand at ANY Walmart at ANY given timeAlthough this information is not top secret and this is not a new discovery, this seems to be a foreign concept to ONLY Walmart employees)No onto what happenedAgain, I already knew the this stores inventory showed of this phone item BEFORE I walked into the storeI ask a rep to verify this (because I would like to purchase, and he tells me the store doesn't have anyDoesn't verify anything, doesn't look up UPC (I had it on my phone)NothingI walk off an find a random manager, Same thingShe doesn't verify the information I ALREADY KNOW (which that the oh hand count for this item at this location at the time I was in the store was 20)So she calls a co managerHer name is RachelThe two managers go off and get their "we don't have this item" story together before walking over to meWhen they both walk over, Rachel has the biggest attitude in the worldFlat out disrespectfulShe gives me the "its not available online, its only sold by a 3rd party, its not available at any store..bla bla blaI know this is because I had a pocket full of receipts from purchases of this item at OTHER Walmart's in the SAME CITY? I was ready for the old "Its not available on Walmart.com so it not available at any store" lies And since this day, I have also gone to other stores and purchased this SAME item, So, I have clearly deduced this logic as incorrect So, Rachel refuses to look up the item number to confirm what I already know (again, that the current on hand count is 20)Refusing to look up an item number provided by a customer? Hmm doesn't sound in line with Walmart's first core value of "service to the customer." I am an African AmericanI left the store very upset at this serviceI sent in another person that day for the same situation, and this individual had no issues getting the item looked up and the on hand count verified, They were whiteThese are the facts So I contact Walmart and get a call back a few days later from Denise [redacted] in the Saint Louis Market officeNo mention of the customer service I received whatsoeverShe takes the item number and says she cant verify the in stockFunny, because she day she called me, I just left the store and personally got it verified (with pictures)I told her I will personally email her multiple received (via email) from someone working in the store that verifies the in stock, in real timeClear as daySo she gets with the store manager and says that the store manager personally looked and said item could not be foundOnly way the store manager would even look is if the did show on handI am not a novice Walmart shopperIf I provide a UPC and the on hands show 0, no one is going to bother looking, right? So anyways, she tells me that the store manager changed the inventory to 0, which I have confirmedSo if the store manager changed the inventory count TO zero then it had to be changed FROM a number other than zero, right? You wouldn't say "he changed the oh hands TO zero if the on hand number was already AT zeroAgain, the number was More than happy to provide the pictures AND video evidence of this confirmation of the in stockSomething Rachel could have confirmed the day I was in the storeAgain, I provide pics proof that the item was showing in stock, and then proof of the item now showing "out of stock" because the manager changed the on handSo I don;t need anyone to tell me the "the item count has been adjusted to zeroI know this alreadyMy point is that it WAS and if Rachel's attitude was in line with Walmart's core value of "service to the customer", this would have easily seenBut associates are so quick to say what they don't have, instead of actually verifying what they do haveLess thinking, and more knowing Again, we, as customers know the number of any item before we walk into a storeNow, if the item cant be located, then that is understandableBut a flat out refusal to even attempt to look up the provided UPC (ie: provide any type of customer service), is the real issue hereI will not let an on hand adjustment of this item to zero by the store manager deter me from what the real issue here and why that has not been addressedI have not been offered any sort of explanation about why the manager refused to verify this on hand count and why she was so rudeBut I do expect someone to be willing to look up a provided UPC with the scanner if the UPC is available or providedI wasn't rude, I wasn't angry..I was merely knowledgeable about the on hand count before I walked into the storeAgain, not a novice Walmart shopper by any meansAll I have received is "its not on Walmart.com so that means it not in the store," to which the fallacies in that argument have already been outlinedHOW CAN I BUY IT AT ANOTHER STORE IF UNAVAILABILITY ON WALMART.COM=UNAVAILABLE AT ALL STORES? All the manager had to do is use the scanner to look up the UPC I provided, and see in stockJust like someone else in the store didJust like I already knew before I walked into the storeNow, she could have said something along the lines of "I do see in stock, but I will check to make sure I don't have any in stockOur on hands could be incorrect for a number of reasons, but I will definitely confirm we do not have any since the number (20) is so high." Then once she didn't find them, she could have said "thanks for bringing this incorrect on hand count to our attentionI will have the on hands adjusted to zero." Or something along those linesI would have been fine with thatBut that is not what happened and I have not provided any explanation as to why According to the Walmart website, ["culture is the foundation of everything we do at WalmartWe define culture as our values in actionIt's how we deliver superior customer service, create a great front-line work environment and improve performance in order to achieve our common purpose of saving people money so they can live better."] Also, the very first core vales listed is "service to the customer", which I definitely did not receiveAgain, I have outlined about what customer service situation that would have been more than adequateBut a refusal to acknowledge your system showing in hand when I was in the store, and now all parties trying to play like the system never showed and just dismissing the real issue because the "the on hand count has been adjusted to zero just doesn't work for me