I have attempted to contact poshmark several times regarding a sale/ return through email as they have absolutely no contact/ customer service phone # to callI am an active seller on poshmark and recently sold a sweater to a woman who opened a case and said she’d like to return the product due to slight damages.when I shipped the product I saw no such damages/ the sweater has only been worn onceSince she opened the case, my payment has not been released nor has anyone responded to her inquiries regarding a returnIn turn, I am neither getting paid nor receiving my item back so I can resell it, and she is holding onto a $sweaterI have contacted poshmark times via email and keep getting the same automated responseI will no longer be selling or buying on poshmark if this is not resolved ASAP
I have unsuccessfully reached out to poshmark "support center" timesI have been selling and purchasing on poshmark for several months now as of monday 2/12/my account balance was $on tuesday morning I noticed that the balance was only $i would like someone to explain to me why $was taken from my account without my acknowledgmentIf they were to look at my account the math is very clearmy sales compared to my purchases$(total sales) minus $(purchases) = my account balance says that's means $is missingI would like my EARNED funds returned in my account***
I purchased an item for $plus $shipping ($total)Unfortunately, I never received the itemI waited the allotted time that Poshmark makes you wait for the seller to send it - since they still had not, I cancelled the orderI have still NOT received a refund from PoshmarkThey have no phone number to contact them atI have sent multiple emails, but only get a generated response back saying they will be in touch with me soon
I PURCHASED A HANDBAG FROM POSHMARKTHE HANDBAG WAS DESCRIBED AS NEWTHE HANDBAG HAS DAMAGES THAT WERE NOT LISTED IN THE ADI WANT TO RETURN THE HANDBAGPOSHMARK HAS A 72-HOUR WINDOW FOR RETURNSI HAVE ATTEMPTED TO CONTACT POSHMARK THREE TIMES BUT ONLY GET A GENERIC SPONSE FROM A DO NOT REPLY ACCOUNT SAYING THEY ARE WORKING ON THEIR EMAIL PROGRAMNOW IT IS PAST THE 72-HOUR RETURN WINDOW BECAUSE POSHMARK WILL NOT RETURN MY CONTACT
Beware! They advertise an item for sale, you purchase it, they cancel sale saying it was sold to another buyerWhy advertise it is still for sale? Why charge my credit card? Why make me wait days for a refund? Stay away from these jokers
My debt card account ending has been incorrectly charged over the past few monthsPlease see below dates and changes that are unauthorized and should be refunded1/$3/$4/$5/$6/$7/$7/$7/$7/$I turned in June, and is currently serving on active duty with US Air ForcePlease remove *** *** *** ** *** from your system
The buyer for this order filed a return for stains and wear on the item that was not disclosedOur team approved the return for this reasonThe seller stated the item has stains and wear just like the buyer disputed in her return caseWe are not able to confirm the order was not shipped this way
because the listing has stock photos and the photos of the actual item are cut off and in dark lightingWe advise sellers to post photos of the whole item front and back in natural lighting so we are able to clearly see the condition of the item in case instances like this occurWe have also added $** Posh Credit to the seller's account as a courtesyFor this reason, we consider the case resolved
Complaint: ***I am rejecting this response because: Giving me credit to shop at Posh does nothing I do not shop at Posh, only sell I would like a refund deposited to my bank account in the amount of $***Sincerely,*** ***
I placed an order On August I noticed that the shipping address for my item was incorrect and contacted the seller immediatelyI have not received a response since then in order to correct the shipping address for my itemI have reached out to the seller on multiple occasions with no resultsI have already spoken to US PS on multiple occasions and the item has been refused by the post office and is on its way back to the sellerWithout hearing from Poshmark, I have no way of knowing when my item will be reshipped or when I will receive it
I ordered a product from postmark online consignment item - a coach walletI never recieved iti have several e mail contacts with just auto responses telling me to cancel through their site which I cannot get tothey already took the money out of my accountno phone number to call them or any direct contact to speak to someone*** ***item number ***thank you
I purchased a baseball jersey via the website that was an obvious fakeI provided the site with information proving that the jersey was fraudulent and that the vendor was actively deceiving potential buyersPoshmark did refund my purchase but has lacked any level of enforcement against the seller who continues to operate on the website (even though he has been kicked off of other sites such as ***)The site either promotes or is ambivalent about fraudulent claims and actives that take place on its site
I purchased a dress for a wedding off poshmarkThis was my second purchase, as the first was not as describedThe first time the dress shipped late and was received while we were away on orders for three weeks; the seller purposely shipped late and the dress was significantly not as describedI emailed poshmark and they refunded the money for the purchase with a snarky email response stating I should have checked the dress upon receiving (I did, but they only give hours from receipt, no exceptions)They said if I purchased again and had an issue to email within hoursFast forward to my second purchase: the service was much better this time and the dress was new with tags as describedThe app prompted me to say I received the dress, which I did, and to give a ratingHowever after examining the tag the dress was the wrong color and not the one listedI emailed customer service immediately and got a response that they would help refund if I sent photos to themI did send ph
I sold an item through Poshmark on thursday March 22nd at 12.01amI shipped the item on Monday March 26nd at 6:pm to my Poshmark customer .Poshmark never delivered the item, they retain the $purchase price and $(for the unusable shipping label that they provided me) On top of that, Poshmark emails me April 3th, 9pm that they have cancelled the sale They claim the item was delayed, except that it is in their possession and they are the ones causing any delaysI've attempted multiple times to contact both Poshmark and the buyer of my purse to resolve this matter ,with absolutely no responsesPoshmark retains the funds including the cost of the original unusable shipping label and my pursePoshmark initially sold the shipping label to my buyer for $Poshmark's label expired before I could get the package to the USPS office -their chosen shipperIt had expired in business days and USPS would not honor itI was then required to purchase another shipping label dir
I sold several handbags totalling nearly $in the last few weeksAll of the items were received and I was given star ratingsHowever, when I tried to redeem my funds from poshmark, they refused to release themI have emailed several times but I have not received a responsePoshmark does not have a phone number so it is impossible to get a response from them if they refuse to answer an emailI have noticed this is a common complaint for poshmarkThey are currently holding: Redemption History 31-Jan-Check $Status: In Process 26-Jan-Check $Status: In Process 20-Jan-Check $Status: In Process 01-Jan-Check
I sold a *** gold necklace on poshmark and the guy who bought it said it wasn't as described and it's been days with no decision, no money released to me, no nothing and he still has my necklace! I have emailed them about times with no answer nothing at all! I need either MY necklace back, not some fake piece of crap that guy bought, or my money releasedI sent an appraisal that I paid for myself, I sent with insurance, and I'm still sitting here like an it, waiting for someone to contact me from poshmark, the crappiest sales platform on the internetBeware people, this ain't no ***!
Complaint: ***I am rejecting this response because: I received no solution after submitting videos and pictures of my item sent out in perfect condition and never been returned the
same dressThe business has failed to offer any solution and it has been a month nowI have been scammed by Poshmark for $*** who offers no protection to sellers at all.Sincerely,*** ***
Company has allowed a seller on their site to slander my name through comments on their siteI want these remarks removedI filed a complaint before and they got me confused with another person and it was closed because you thought they made a good faith effort when they did not because they had me confused with someone elseI would like this actually taken care of this time or I will be seeking counsel
Hi, I have used Poshmark for a few years now and I am by no means a heavy userI have had orders now be COMPLETELY inaccurate sizes (as in I ordered a size and it turns out to be more like a size 1) and when I try to send the item back the company responds that the size was not misrepresented in the listingI think what is happening is people are purchasing clothes in China for cheap (where people are much smaller) and then selling them as American sizes for profitCustomer service is terrible, they don't listen to you at all, and just give you some run around how "oh, we know how frustrating it is when something doesn't fit." Okay, its not like I have to lose lbs to get in to these pants here, I would have to lose 1/of my body massTHEN, they say "relist it in your closet to sell" so they are encouraging me to trick someone else in to buying a pair of pants that I know would never actually fit themThe cherry on the Sunday of all of this is after you open a claim with th
Our records show that this order was cancelled on *** *** and a full refund was issued to the buyer.
In addition, our team is working hard to remove counterfeit items and sellers who violate our policies from Poshmark.
We do have tools in place to allow other Poshers to report these listingsListings that violate Poshmark policies and guidelines can be reported on the app by going to the listing and finding the send icon in the upper right hand corner of the screenFrom here you can click 'Report Listing' buttonIf you are using Poshmark on the web, the 'Report Listing' icon can be found on the left side of the listingFrom here you will be asked to give a reason why you are reporting the listingOnce you choose the reason, the report will be automatically sent to our moderation team who will investigate
Due to this, we consider the case resolved
I Purchase a CZ Stud EarringsThe purchase price is $DollarsWhen I got the earrings it was not the ones I orderedI asked for a refund because the ones I saw on their website is not the ones I gotI contacted them and the person I talked to do not want to give me a refundShe sent an apology letter in the mail stating that they was out of stockSo she sent me a different pair of earrings
I have attempted to contact poshmark several times regarding a sale/ return through email as they have absolutely no contact/ customer service phone # to callI am an active seller on poshmark and recently sold a sweater to a woman who opened a case and said she’d like to return the product due to slight damages.when I shipped the product I saw no such damages/ the sweater has only been worn onceSince she opened the case, my payment has not been released nor has anyone responded to her inquiries regarding a returnIn turn, I am neither getting paid nor receiving my item back so I can resell it, and she is holding onto a $sweaterI have contacted poshmark times via email and keep getting the same automated responseI will no longer be selling or buying on poshmark if this is not resolved ASAP
I have unsuccessfully reached out to poshmark "support center" timesI have been selling and purchasing on poshmark for several months now as of monday 2/12/my account balance was $on tuesday morning I noticed that the balance was only $i would like someone to explain to me why $was taken from my account without my acknowledgmentIf they were to look at my account the math is very clearmy sales compared to my purchases$(total sales) minus $(purchases) = my account balance says that's means $is missingI would like my EARNED funds returned in my account***
I purchased an item for $plus $shipping ($total)Unfortunately, I never received the itemI waited the allotted time that Poshmark makes you wait for the seller to send it - since they still had not, I cancelled the orderI have still NOT received a refund from PoshmarkThey have no phone number to contact them atI have sent multiple emails, but only get a generated response back saying they will be in touch with me soon
I PURCHASED A HANDBAG FROM POSHMARKTHE HANDBAG WAS DESCRIBED AS NEWTHE HANDBAG HAS DAMAGES THAT WERE NOT LISTED IN THE ADI WANT TO RETURN THE HANDBAGPOSHMARK HAS A 72-HOUR WINDOW FOR RETURNSI HAVE ATTEMPTED TO CONTACT POSHMARK THREE TIMES BUT ONLY GET A GENERIC SPONSE FROM A DO NOT REPLY ACCOUNT SAYING THEY ARE WORKING ON THEIR EMAIL PROGRAMNOW IT IS PAST THE 72-HOUR RETURN WINDOW BECAUSE POSHMARK WILL NOT RETURN MY CONTACT
Beware! They advertise an item for sale, you purchase it, they cancel sale saying it was sold to another buyerWhy advertise it is still for sale? Why charge my credit card? Why make me wait days for a refund? Stay away from these jokers
My debt card account ending has been incorrectly charged over the past few monthsPlease see below dates and changes that are unauthorized and should be refunded1/$3/$4/$5/$6/$7/$7/$7/$7/$I turned in June, and is currently serving on active duty with US Air ForcePlease remove *** *** *** ** *** from your system
The buyer for this order filed a return for stains and wear on the item that was not disclosedOur team approved the return for this reasonThe seller stated the item has stains and wear just like the buyer disputed in her return caseWe are not able to confirm the order was not shipped this way
because the listing has stock photos and the photos of the actual item are cut off and in dark lightingWe advise sellers to post photos of the whole item front and back in natural lighting so we are able to clearly see the condition of the item in case instances like this occurWe have also added $** Posh Credit to the seller's account as a courtesyFor this reason, we consider the case resolved
Complaint: ***I am rejecting this response because: Giving me credit to shop at Posh does nothing I do not shop at Posh, only sell I would like a refund deposited to my bank account in the amount of $***Sincerely,*** ***
I placed an order On August I noticed that the shipping address for my item was incorrect and contacted the seller immediatelyI have not received a response since then in order to correct the shipping address for my itemI have reached out to the seller on multiple occasions with no resultsI have already spoken to US PS on multiple occasions and the item has been refused by the post office and is on its way back to the sellerWithout hearing from Poshmark, I have no way of knowing when my item will be reshipped or when I will receive it
I ordered a product from postmark online consignment item - a coach walletI never recieved iti have several e mail contacts with just auto responses telling me to cancel through their site which I cannot get tothey already took the money out of my accountno phone number to call them or any direct contact to speak to someone*** ***item number ***thank you
I purchased a baseball jersey via the website that was an obvious fakeI provided the site with information proving that the jersey was fraudulent and that the vendor was actively deceiving potential buyersPoshmark did refund my purchase but has lacked any level of enforcement against the seller who continues to operate on the website (even though he has been kicked off of other sites such as ***)The site either promotes or is ambivalent about fraudulent claims and actives that take place on its site
I purchased a dress for a wedding off poshmarkThis was my second purchase, as the first was not as describedThe first time the dress shipped late and was received while we were away on orders for three weeks; the seller purposely shipped late and the dress was significantly not as describedI emailed poshmark and they refunded the money for the purchase with a snarky email response stating I should have checked the dress upon receiving (I did, but they only give hours from receipt, no exceptions)They said if I purchased again and had an issue to email within hoursFast forward to my second purchase: the service was much better this time and the dress was new with tags as describedThe app prompted me to say I received the dress, which I did, and to give a ratingHowever after examining the tag the dress was the wrong color and not the one listedI emailed customer service immediately and got a response that they would help refund if I sent photos to themI did send ph
I sold an item through Poshmark on thursday March 22nd at 12.01amI shipped the item on Monday March 26nd at 6:pm to my Poshmark customer .Poshmark never delivered the item, they retain the $purchase price and $(for the unusable shipping label that they provided me) On top of that, Poshmark emails me April 3th, 9pm that they have cancelled the sale They claim the item was delayed, except that it is in their possession and they are the ones causing any delaysI've attempted multiple times to contact both Poshmark and the buyer of my purse to resolve this matter ,with absolutely no responsesPoshmark retains the funds including the cost of the original unusable shipping label and my pursePoshmark initially sold the shipping label to my buyer for $Poshmark's label expired before I could get the package to the USPS office -their chosen shipperIt had expired in business days and USPS would not honor itI was then required to purchase another shipping label dir
I sold several handbags totalling nearly $in the last few weeksAll of the items were received and I was given star ratingsHowever, when I tried to redeem my funds from poshmark, they refused to release themI have emailed several times but I have not received a responsePoshmark does not have a phone number so it is impossible to get a response from them if they refuse to answer an emailI have noticed this is a common complaint for poshmarkThey are currently holding: Redemption History 31-Jan-Check $Status: In Process 26-Jan-Check $Status: In Process 20-Jan-Check $Status: In Process 01-Jan-Check
I sold a *** gold necklace on poshmark and the guy who bought it said it wasn't as described and it's been days with no decision, no money released to me, no nothing and he still has my necklace! I have emailed them about times with no answer nothing at all! I need either MY necklace back, not some fake piece of crap that guy bought, or my money releasedI sent an appraisal that I paid for myself, I sent with insurance, and I'm still sitting here like an i
t, waiting for someone to contact me from poshmark, the crappiest sales platform on the internetBeware people, this ain't no ***!
Complaint: ***I am rejecting this response because: I received no solution after submitting videos and pictures of my item sent out in perfect condition and never been returned the
same dressThe business has failed to offer any solution and it has been a month nowI have been scammed by Poshmark for $*** who offers no protection to sellers at all.Sincerely,*** ***
Company has allowed a seller on their site to slander my name through comments on their siteI want these remarks removedI filed a complaint before and they got me confused with another person and it was closed because you thought they made a good faith effort when they did not because they had me confused with someone elseI would like this actually taken care of this time or I will be seeking counsel
Hi, I have used Poshmark for a few years now and I am by no means a heavy userI have had orders now be COMPLETELY inaccurate sizes (as in I ordered a size and it turns out to be more like a size 1) and when I try to send the item back the company responds that the size was not misrepresented in the listingI think what is happening is people are purchasing clothes in China for cheap (where people are much smaller) and then selling them as American sizes for profitCustomer service is terrible, they don't listen to you at all, and just give you some run around how "oh, we know how frustrating it is when something doesn't fit." Okay, its not like I have to lose lbs to get in to these pants here, I would have to lose 1/of my body massTHEN, they say "relist it in your closet to sell" so they are encouraging me to trick someone else in to buying a pair of pants that I know would never actually fit themThe cherry on the Sunday of all of this is after you open a claim with th
Our records show that this order was cancelled on *** *** and a full refund was issued to the buyer.
In addition, our team is working hard to remove counterfeit items and sellers who violate our policies from Poshmark.
We do have tools in place to allow other Poshers to report these listingsListings that violate Poshmark policies and guidelines can be reported on the app by going to the listing and finding the send icon in the upper right hand corner of the screenFrom here you can click 'Report Listing' buttonIf you are using Poshmark on the web, the 'Report Listing' icon can be found on the left side of the listingFrom here you will be asked to give a reason why you are reporting the listingOnce you choose the reason, the report will be automatically sent to our moderation team who will investigate
Due to this, we consider the case resolved
I Purchase a CZ Stud EarringsThe purchase price is $DollarsWhen I got the earrings it was not the ones I orderedI asked for a refund because the ones I saw on their website is not the ones I gotI contacted them and the person I talked to do not want to give me a refundShe sent an apology letter in the mail stating that they was out of stockSo she sent me a different pair of earrings