Precision Air & Heating, Inc.

Manny,
Was very prompt and explained every thing he was going to do and what could do to make things work better, I give him an A plus

Manny was very informative, prompt, and thorough.

Codey was at our home yesterday to service our evaporative cooler. He was courteous, well informed, did a great job and thanks to him, our home is cool once again. We have used Precision Air & Heating for several years now and have always been very pleased with their work and servicemen.

Precision Air was fast and courteous. Our technician was Aaron A and he was very likable and took care of us. We would definitely use Precision again if needed.

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Manny did a great job. Very curious and honest opinions. Manny was very helpful.

Our air-conditioner went out on a Friday. Precision Air was to our home by Saturday afternoon to do a temporary fix on our ac until a new unit could be installed the following Wednesday. Summer is never a good time to lose an air-conditioner in your home, however, we were pleased with not only the promptness of service but the courteous, knowledgeable and respectful personnel at both visits to our home. They went the extra mile to repair an unknown electrical problem at the ac power source. We were very satisfied with our experience with Precision Air.

Nick and Mike came out check on my unit which was originally purchased from Precision. Nick noticed several things that have not been mentioned to me in the past. I thought he's input was every good and I'll be talking with my husband tonight over all this.

Precision Air came out to my place today for my annual service. They sent technician Nick R, he was very knowledgeable and completed the service quickly. Whenever I hear someone say they are needing AC replacement o service I always recommend Precision Air.

The experience with Percision has always been great today I had manny out for routine maintenance he did a wonderful job was very punctual and educated thank you to precision air for all you have done great job

Manny done a exellent job. He explain everything so we understand it. We would like him to come back if we have any problems.

My heating unit was serviced by Chris H in a timely manner. He arrived within 1 hour and fixed the issue and now I have heat in time for the cold weather. He was courteous and completely knowledgeable. My wife and I are extremely satisfied and will use Precision again if any issues should arise.

I was having a little problem with my thermostat that Precision Air & Heating installed. A serviceman came out and I couldn't make him understand why I thought my thermostat wasn't working properly. Even as this serviceman was trying to be nice, he irritated me to the point where I asked him to leave. I called the office, talked to the CEO and he scheduled another serviceman (Mike S[redacted]) to come to my home to replace my thermostat. Mike came out; was very nice and he replaced my new thermostat and explained the whole thing to me. I asked questions and he was very patient. He was very pleasant and I was very happy with him. We had a good time with him and I would love to have him come back to do my maintenance when needed.

Nick came back today to finish work on a new water heater. He put in a pipe line from the water heater to the garage floor. I am very pleased with the added protection. And even more pleased that Nick suggested doing this to provide me with the comfort of mind in case of any water leak.

Chris, a senior technician, was at my home in Scottsdale this morning. I had been curious about another organization's "tune up" service where they had recommended a number of items to repair or replace. I called Precision for a no charge second opinion.
Not only did I NOT need the "so-called" repairs or replacements" - Chris spent the time explaining the systems at my home and what could be expected in the future. At no time was there pressure to do anything but understand the system and I ended up entering into a low-cost 4 year service agreement where they check the system each year at no additional cost and provide a 205 discount on any future repairs.
In addition, one of the recommendations provided by the other company was going to be $354 for a part and Precision's cost would have been $152 and I didnt need it anyway.
All in all, an excellent organization and an excellent representative of the organization in Chris.

I had a great customer experience. Mike S[redacted] came to the house and was very polite and knowledgable. He resolved my issue with a smile. I have always had a very pleasant experience with Precision Air and Heating and would recommend them highly.

We have used this company for over 10 years. Our service has always been good. We have only two items of somewhat negative feedback . Each time we have maintainence, there seems to be something they want to sell us. On occassion that seems rather high pressure and we do not care for that. We do not beleive we have every had the maintenance done when there was not something else they wanted to sell us. Second the experience of the technicians seems to vary and we do not always feel that I am getting the straight scoop on what I am being told.

Manny our tech was prompt, energetic, and straight forward...did a great job. Brandon was very courteous and imediately scheduled the service call. Thanks so much, [redacted]

James S[redacted] with Precision did and excellent job repairing my AC unit and getting my house nice and cool again.

He took his time explained what he was doing on each step and kept me informed of any problems he was encountering.

Great job James!

The only drawback is it took 4 days to get it fixed. A recommendation would be to get things done as quickly as possible

Good job. On time. Fixed my AC first time for good price.

Louis did a great job. Very professional & knowledgeable.

Don M[redacted] was with him / gave me straight answers & good advice. I felt he was honest & gave me a fair price.

I bought a new packaged unit which I'm having installed in a few days.