Precision Air & Heating, Inc.

Great experience working with the company for the past two years. Very up front with the issues with my four older a/c units and provided options for replacing all of them but also means of keeping them running longer. Manny was the technician that serviced the units today and did an excellent job.

Manny arrived on time and performed his inspection in a timely manner. Very professional.

We've used Precision Air and Heating in the past and they have always been been honest and fair for all the repairs they've made to our 16 year old A/C units.
Recently we decided to was time to replace our units and to be sure we got the best bang for our buck, we solicited proposals from five companies. Out of all of in home visits and proposals, Don from Precision, provided the best solution and price right out of the box. Best of all, he was friendly, polite, and more importantly, low pressure.
Yesterday the team of Guy, Eric, Keith, and Josh can out to remove and replace our A/C & heating units. Of all the service people we've ever had at our house over the years, these guys had to be the most professional, friendly, and clean service representatives we've ever had perform work for us. They came to the door with a smile and positive attitude, which made my wife and I feel confident we made the right decision.
They were polite, friendly, fast, and clean. From answering any questions we had, to putting on 'booties' when they walked around the house and cleaning everything up when they done, they made what we expected to be a messy, noisy day-long job, pain free.
If your thinking of replacing your A/C and decide to use Precision, make sure to ask for Don to get the best deal, and for the team of Guy, Eric, Keith, and Josh.

Manny was great. He came in, diagnosed the issue and gave his recommendation. He even pointed out flaws from the last service tech. Thanks Manny.

“People before Profits”. If we treat people right the first time, our business will grow.

Combined with quality products and technical services, we guarantee that you will have the best customer service experience possible. In addition, as a family owned and operated business, our roots our right here in Arizona.

This is a quote from their website, I trusted this is the service we would receive.

I would not be writing this complaint if the above were true. They are wonderful to work with when they are getting your money, but if you have an issue after, and need someone to help resolve the problem, good luck.

Mine is about a refund owned to me. It has taken numerous calls, (not returned) and 25 days waiting for a status of when we may receive our refund. We called again today, they told us, “Ok, we will process the refund, look for it in 3 to 7 days.” I guess we have to wait and see. Integrity, quality and customer service, I’m not feeling it.

I left a message last night for the Owner(s), Erik and Gina Bryan to call me. Nothing. I was just looking for some good ole customer service.

[redacted] the a/c tech from precision Air and Heating did a great job.The problem was fixed in next to no time and I am extremely happy with their service.

Moises was our technician today. Very thorough during our annual checkup. checked everything and was honest about our equipment all looking good and working thoroughly. We appreciate it.

I am very pleased with the service of Precision Air. Louis came by and changed my air filter and also cleaned my coils. My system is running better now. I am happy with the results and will surely use this compaby again!

Service Tech: James S[redacted]

We were left without A/C just as I was heading to bed for the night. It quickly climbed to 90+ in the house and sleeping was not going to be an option. Thanks to the 24/7 service of Precision I was able to get everything resolved and working. The Tech that came out to our house was very friendly, professional, and most importantly fast. I have every intention of calling them out to do my yearly checkup and cleaning for next summer, and will also have them do the same for when we fire up the furnace for the first time.

Had an issue with my zone baffle system. Jonathan B[redacted] installed everything quickly and was very good at explaining everything involved.

Precision air has always taken good care of our heating/ac and plumbing needs. Costumer service kept me informed as to Jonathan's projected arrival and he arrived on time. He did our scheduled maintenance and was very professional. I am very happy with the service I received. LaRee W[redacted]

James did a good thorough job in diagnosing our heating problem. Corrected the previous technicians errant wiring and rewired an old section that had deteriorated due to sun exposure.

We had a new ac/heater and hotwater heater installed on 12-22. All four guys( James, Tony, Mario, Shane ) were very professional and did very good job. The sales rep. (Chad Hood) was very helpful and explained all work to be completed clearly. We are very happy with service provided sofar.

To whom it may concern I recently had my HVAC system maintenance by precision air which I have been since 2000 Manny was the technician in which came and serviced my unit I have got to say that Manny is knowledgeable friendly. Also very trustworthy I would recommend precision air and heating to anyone who has problems with their air conditioning and heating system or just needs an inspection done way to go precision thanks for all your help

February 2015 our heat pump started making terrible noises. We called Precision Air and Heating and they came right away. They checked the whole system and found that our heat pump had died and our A/C unit had been installed improperly and that we could have had severe water damage from an improperly installed water pan and from clogged pipes that had never been cleaned out. As I am a retired maintenance man, I know when I see good work. Precision solved our problems, did excellent work, and left our home clean and safe again. I highly recommend Precision Air and Heating if you need work done. They know what they are doing and charged reasonably for the work they did.

Manny was very prompt and did the work quickly and efficiently

Manny was on time and efficient.

Manny came out and assess the situation promptly and in vivid detail I would like to give kudos to Manny for the professionalism and being cautious thank again manny

Manny was very respectful, professional and informative. Laurie in the office kept me informed about his arrival and was super professional and friendly as well.

Manny was very polite and professional, he did a great job