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Redline Steel

5950 Endeavor Way, Tanner, Alabama, United States, 35671-3020

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Redline Steel Reviews (%countItem)

I placed an order for two items just after Thanksgiving and received them before Christmas. They were wonderfully made and came in a timely manner. When I placed my order I was aware from their website that there was a 4-6 week delivery and my orders arrived within that time frame. I will use them again. I also was very happy with their response time when I messaged them from their F.B. page. I received an answer to my question within a couple of hours. I recommend them and will use them again.

Redline Steel Response • Jan 09, 2019

AWESOME ! That's so GREAT to hear !! We sure appreciate your kind words and support of our company. We look forward to providing you with high quality home decor in the future.

Very happy with all the items that I purchased. Great quality.

Redline Steel Response • Jan 09, 2019

That's so GREAT to hear ! Thank you for sharing, and we look forward to working with you again in the future.

I have bought several items for different occasions and have been totally impressed with the workmanship and beauty of each piece. Keep up the great job!

Redline Steel Response • Jan 09, 2019

THANK YOU !! We appreciate your support of our products and company and look forward to working with you again in the future!!

I have gotten several items including most recently God is good, horse with the heart from Redline and I am more than happy with everything I have received.

Redline Steel Response • Jan 09, 2019

Thank you for sharing !! We appreciate the support in giving our products and company a chance. We look forward to working with you in the future.

Dont do business with Redline Steel. They not only didnt deliver what they promised, they wont respond to you. They get a zero in my book. I notice the few positive reviews get a response back but those of us that had a negative experience...nothing. They have zero customer service and no contact number to call.

Redline Steel Response • Jan 07, 2019

On behalf of the entire team at Redline Steel, I apologize that you are unhappy with our service. I did just send you a email , to try and resolve the issue with your order. We want to make this right !!
Again, I apologize for the frustration, but we appreciate you giving our products and company a chance.

I'm still waiting for my order. I purchased several items on 12/04/18. I received an email 12/21/18 saying that the order would not be in by Christmas, due to a large volume of orders.I understand this, but I have emailed and called numerous times with no response. I'm just want to know when my order will be in!!

Thanks

Redline Steel Response • Jan 09, 2019

On behalf of the entire team at Redline Steel, I apologize for the frustration and inconvenience this may have caused. I have emailed you about your order to try and resolve the issue. Please check spam/junk folders in case you are having issues receiving our emails. Again, I apologize for the delay, and appreciate your patience and understanding. Thank You !

Love their work.

Redline Steel Response • Jan 09, 2019

THANK YOU !!! We appreciate your support ! Thanks for sharing :)

I ordered over $300 in products the first week of November. I reached out to Redline Steel on multiple occasions the middle of December to check on the status of my order and I did not ever receive a response. I eventually received a refund; however, it was because I found a refund form via a Google search versus any actual communication regarding my order from a Redline Steel employee.

Their service and delivery is awful. They do not meet their deadlines, they say they offer customer service, but no one answers e-mails, the chat room is down with no way to contact them on product. I do not recommend them as a company.

I have purchased several pieces from Redline Steel. I am proud to support a veteran owned, American made company. My family enjoys receiving these works of art as gifts. I have always been extremely satisfied with the work and shipping time.

Redline Steel Response • Jan 09, 2019

That's so GREAT to hear ! We appreciate your kind words and high praise for our work and company alike! Thank you for sharing your experience , we look forward to working with you again in the future.

I certainly have never seen a company that has the integrety for the work they do excellent. I had a friend check it out and he said it was very well made! I love every piece I get and they will last my life time and even many years down the road!

Redline Steel Response • Jan 09, 2019

WOW, that's so GREAT to hear ! We appreciate your kind words and high praise for our work and company alike! Thank you for sharing your experience with us , and we look forward to working with you again in the future.

Ordered two spiritual pieces for my folks. The quality and finish were amazing. The look on my folks face Christmas morning was priceless! Definitely recommend Redline Steel & will be purchasing items again!

Redline Steel Response • Jan 09, 2019

WOW, that's so GREAT to hear ! We appreciate your kind words and high praise for our work and company alike! Thank you for sharing your experience with us , and we look forward to working with you again in the future.

Love the product so much that I placed a second order.

Redline Steel Response • Jan 09, 2019

That's so GREAT to hear ! We appreciate your support for our products and company ! Thank you for sharing your experience with us , and we look forward to working with you again in the future.

I placed an order with the company on 30 November and was told in writing that the product would be delivered in time for Christmas. I received an email from the company on 21 December at 8:54 pm that my order would not arrive in time for the holiday. The email did not communicate an anticipated delivery date. The company's Facebook page had been taken down, which I found concerning. I also read reviews stating that this is not the first time that the company has failed to deliver products in the timeframe promised, which I also found very concerning. Therefore, I contacted my credit card company and disputed the charge. I have not heard from the company since. I recommend consumers use an alternate supplier for products in this category.

These were gifts that were ooooo'd and Aaaaawwwwed over. Made me feel good! Thank you for the excellent work!

Redline Steel Response • Jan 09, 2019

AWESOME ! We appreciate your support for our products and company ! Thank you for sharing your experience with us , and we look forward to working with you again in the future.

God is good. Is a great reminder in how I start my morning it start out with my sign the first thing I see upon awaken in the morning. Thank you I love my sign

Good American owned company that supports veterans. I've had good experiences online and the store . Always friendly. I would recommend this company to anybody.

I ordered 6 of the "God is Good" cross and everyone that got it as a gift loved it. So glad I was able to get them.

Redline Steel Response • Jan 09, 2019

Thank you for sharing !! We appreciate your support of our products and company. :) We look forward to working with you again in the future.

I love every product that I purchased from Redline Steel. The quality of each product was outstanding. From the smooth intricate edges to the perfect paint application. I was truly impressed. I was so proud to tell each family member that I gave one to that they were made in the USA by veterans.

Love all the decor items I bought from them high quality will be buying more

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Address: 5950 Endeavor Way, Tanner, Alabama, United States, 35671-3020

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