Redline Steel Reviews (%countItem)
Redline Steel Rating
Address: 5950 Endeavor Way, Tanner, Alabama, United States, 35671-3020
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I ordered a "God is Good" sign for my family room! I loved the fact that it (& all of their signs) is/are made in the USA and that the workmanship is superb! The black looks so awesome on my gold wall! I liked it so much that I ordered 5 more to give as Christmas gifts to my dear Christian friends! I know they will all love them as much as I do! We haven't had our gift exchange yet, so it will be interesting to see how they respond to that particular sign!
Thank you for the support !! We appreciate your feedback and look forward to working with you in the future.
beautiful work,love it,great job,fast service
Thanks for sharing !! So glad you love our products. We look forward to working with you in the future.
I love my purchases from Redline. My orders were processed and shipped quickly. I am very proud to gift the items I have purchased. Wonderful quality and value. Thank you sincerely.
That's great to hear! We sure appreciate your kind words and are grateful to have your support.
I have tried to find out a out my order and I don't get a reply from company. WHY? Wonder if this company is a scam! If I don't hear something by end of week, I'll contact Revdex.com and file a complaint. I don't want to, being this is a CHRISTIAN and VETERAN owned company. O rating. On time delivery poor and customer service poor.
On behalf of the entire team at Redline Steel, I apologize for the confusion you might have experienced during your ordering process. I have sent you a email to try and resolve the issue with your order. Again, I apologize for the inconvenience and appreciate your patience with our company.
Thank you for following through with this. They have reached out to me, so I am willing to give them a chance to make it right. Again thanks.
Thank you for your patience and understanding. We look forward to making this right for you and continuing to provide you with high quality home decor. We appreciate your support !
Great products. Beautiful art. Quick shipping. Support a Veteran!
WOW! Thank you for the support of our products and our company. We look forward to working with you in the future !!
No stars. No product, No communication. Took my money, no problem. Good companies do not take money UNTIL product is shipped. Do not buy anything monogrammed from this company! There are other companies out there, wish I had chosen on of those.
On behalf of the entire team at Redline Steel, I apologize for any confusion, frustration, or inconveniences you may have experienced during your ordering process. Please double-check your spam/junk folder in case you are having issues receiving our emails. I have sent you a email with order # to try and resolve the issue. Again, I apologize for the delay.
Thank you Revdex.com for forwarding my complaint. The issue was dealt with promptly after you forwarded my complaint. It was fixed to my satisfaction and I appreciate so much Redline refunding part of my payment and agreeing to send my product. I have received 1 of my 3 orders. I am waiting on the other 2 orders. Thanks again to both parties.
Thank you for your patience and understanding. We do want to make this right and still provide you with high quality home decor. We appreciate your support for our products and company !!
I first saw an ad on Facebook and showed it to my husband he ordered for me the Tree of Life. I loved it. I also ordered for Christmas for my sons and husband and for our deacons from church. I ordered for them the God is Good,faith,hope,love, and the eagle pride. I am very pleased and highly recommend this veteran owned USA made company. I will continue to order in the near future as we have birthdays coming up. May God continue blessing this company and its employee vets.
We sure appreciate your kind words and high praise for our work and company. THANK YOU for sharing ,and we look forward to continuing to provide you with high quality home decor in the future !!
Company did not deliver items when promised, won't respond to my emails, and will not take any calls. They have charged my credit card.
On 12/2/18 I saw an ad on Facebook from Redline Steel. They were advertising that all orders placed by 12/5/18 would be guaranteed to deliver before Christmas. After a couple of weeks, I started looking for my order. I called their customer service number, and heard a recording saying they were not taking any calls. I sent emails, and never received a response. On 12/19 the company CEO posted a video, stating everyone would receive an email on 12/21, letting them know if their order would go out on time. He also said he would be giving everyone a $50 gift card for the inconvenience, if their order was over $100, which mine was. I never received an email, and they still will not answer their phone, or respond to me in any way. They charged my credit card when my order was placed. This is the worst customer service I have ever experienced. They totally ignore their customers.
I want the business to contact me. I want them to send my order ASAP as promised, and I want the $50 gift card or $50 taken off the price of my order. I would also like them to apologize for their complete lack of customer service.
On behalf of the company, I sincerely apologize to you for the delay in delivery of your order with us. We have suffered through mechanical and equipment failures, delayed vendor shipments, and delays while moving to our new facility during this extremely busy holiday season. However, I realize that an excuse is not a substitute for good service. I look forward to making this right for you as soon as possible. We are trying our best to minimize the delay as much as we can, and get everything rectified to the best of our ability. We have equipped our departments with more staff, who are currently working 7 days a week, 24 hours a day to ensure that these Christmas orders are fulfilled and shipped out as soon as they can be. Orders impacted by this delay can take up to 4 weeks (if not sooner) from the current date to be fulfilled and shipped.
You have been a supportive customer, and we are grateful to you for giving our company and product a chance. I am so saddened that this is how the situation turned out, and I understand the frustration of not having your order to you on time. However, in the end, I would really love for you to still receive your order and be able to enjoy our pieces for years to come.
WE have reached out to this customer thru our email system with options about her order.
At your earliest convenience, please let me know how you would most prefer me to proceed. Thank you.
I have ordered twice from this company and I absolutely love it. Everything is extremely detailed and perfectly made.
That's GREAT to hear !! We appreciate your support of our products and company. We look forward to working with you in the future !!
I ordered my sister a "God is Good" cross sign. She loves it! It's lightweight and looks great on her wall in the black painted color. Plus it shipped super fast. Thank you! God bless!!
I love that I had three color choices :)
So glad she loved it !! We appreciate your kind words and praise for our work! Thank you for your support of our products and company !
The infinity symbol was a very big hit with my wife, thanks.
That is great to hear !! THANK YOU for the support of our products and our company !!
I loved my redline God is Good so much that I bought them for family members and friends. The quality's great. I'm very pleased.
That's great to hear !! We sure appreciate your kind words . Thank you for sharing and we look forward to continuing to provide you with high quality home decor in the future !!
I purchased the "God is Good" in both black and silver. I gave to both my sons and kept one for myself. I love the way it looks and it was shipped quickly and packaged well. In addition it was on my wall and their walls within a day. Love it.
We sure appreciate your enthusiasm for our work and are grateful to have your support. THANKS for sharing and we look forward to working with you in the future. :)
What did I think? Its awesome to purchase and to receive two different colors from Redline Steel.. It is worth to purchase.. I love it! I ain't regretted to buy it.. Thank you so much! You're awesome
That's AWESOME !!! We sure appreciate your support of our products and company. We look forward to providing you with high quality home decor in the future.
I received the items that I ordered and couldn't be more pleased. They are top quality and at an affordable price. Glad to be able to support a business that is all American and founded by veterans. Thank you!
That is AWESOME !!! Thank you for the support ! We appreciate your feedback and look forward to working with you in the future.
I love Redline Steel! It's my go to place for wall decor in our home and for gifts for all our friends and family!
We appreciate your support of our products and our company !!! THANK YOU !!
Great product and good quality. Will buy from again. Fast delivery as well.
Thanks for the support of our company. We look forward to working with you in the future.
-REDLINE STEEL
Every thing that I have bought is very nice. Thank You!
Thank you for your feedback on our products and company. We appreciate your support and look forward to working with you in the future.
love the product.
THANK YOU !!! We appreciate your support and look forward to working with you in the future .
I absolutely love my heart cross. I ordered on Black Friday and received it on 12/6. Wish I had bought more than one!
That's great ! Thanks for sharing and we look forward to doing business with you again in the future.