RentCollect Global

Complaint: [redacted] I am rejecting this response because:You did not respond to my complaint, you just sent me copies of invoicesPlease review my original complaintSincerely, [redacted] ***

Thank you for giving us the opportunity to respond to [redacted] complaint Upon receipt of this complaint, our office has reviewed the calls identified in [redacted] complaint Please accept this as I.QData International's response to the complaint If I understand [redacted] complaint, she has stated that her place of business was called repeatedly by our agency in an attempt to contact another individual I'd like to thank [redacted] for bringing this to our attention and sincerely apologize for the inconvenience this has caused her We have taken steps to prevent any further calls being placed to this specific number

Revdex.com:Can I still submit my form? I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

June 30, Revdex.com Case# [redacted] RE: [redacted] Dear Revdex.com, Please accept this as I.QData’s response to the above-mentioned compliantUnfortunately, we are unable to respond to this complaint because the consumer has not signed and returned the Disclosure Authorization Form (DAF) We are prohibited by Federal law to disclose to third parties regarding any alleged accountA blank DAF is attachedPlease do not hesitate to contact me for further informationSincerely, Holly H [redacted] Compliance Manager

Revdex.comCase#: [redacted] RE: [redacted] ***Dear Revdex.com,Please accept this as I.QData’s response to theabove-mentioned compliant Unfortunately, we are unable to respond to this complaintbecause the consumer has not signed and returned the Disclosure AuthorizationForm (DAF)We are prohibited by Federal law to disclose to third parties regarding any allegedaccount A blank DAF is attached.Please do not hesitate to contact me for furtherinformation.Sincerely,Holly H [redacted] Assistant Compliance Manager

Please accept [redacted] attached response with supporting documents Thank you for giving us the opportunity to respond to [redacted] complaintPlease accept this as [redacted] s, response.If I understand [redacted] complaint correctly, she has stated that her daughter [redacted] is a minor and the account is listed on her daughter’s credit report as well as her own.Our Agency received this account from our Client, [redacted] , in November of The information that electronically imported into our system had [redacted] listed as an occupant and did not include a date of birth to identify her as a minorUpon receipt of this compliant, our office has contacted our Client and have received documents that confirm [redacted] was a minor.Our office strives to be a leader in compliance and consumer relations, I apologize that [redacted] daughter was named as a responsible party to the lease for the [redacted] and appreciate her bringing this to our attention[redacted] can be assured that we have taken immediate action and removed [redacted] from the accountFurthermore, we have sent [redacted] a letteracknowledging the account was assigned in error and would be deleted from her credit reportAdditionally, we have confirmed with the Consumer Reporting Agencies, Equifax, Experian and Transunion, that she is no longer reporting an account for [redacted] You will find a copy of our inquiries attached for your review.Upon receipt of this complaint [redacted] account was marked as “Disputed” in accordance with the Fair Credit Reporting Act and while it is disputed our office does believe the account to be validated and will remain in our office until resolvedIn addition [redacted] account is also marked as “Do Not Contact” as I believed this to be her wishIf she has questions or would like to discuss her account in further detail I encourage her to contact our office directly.Please do not hesitate to contact me if you need any further information

February 29, Revdex.com Case#: [redacted] RE: [redacted] Dear Revdex.com, Please accept this as I.QData’s response to the above-mentioned compliant Unfortunately, we are unable to respond to this complaint because the consumer has not signed and returned the Disclosure Authorization Form (DAF) that is provided by the Revdex.com upon receipt of the complaintWe are prohibited by Federal law to disclose to third parties regarding any alleged account Please do not hesitate to contact me for further information Sincerely, Karen D [redacted] Compliance Manager

Complaint: [redacted] I am rejecting this response because: this business continues to lie about its practicesThis companies reply fails to address any of the questions, concerns, and complaints I've raised regarding their business practices dealing with the account they have listed with my name [redacted] lied when they promised to remove the account and breached their contract/ agreement [redacted] debt collection company lied when they promised to remove the derogatory accountThey have failed to acknowledge, deny, or response to any of my complaints

Complaint: [redacted] I am rejecting this response because: I have submitted my DAF agreementPlease move forward in resolving this matter.Sincerely, [redacted]

August 14, Revdex.com Case# [redacted] RE: [redacted] Dear Revdex.com, Please accept this as I.QData’s response to the above-mentioned compliantUnfortunately, we are unable to respond to this complaint because the consumer has not signed and returned the Disclosure Authorization Form (DAF) We are prohibited by Federal law to disclose to third parties regarding any alleged accountA blank DAF is attachedPlease do not hesitate to contact me for further informationSincerely, Holly H [redacted] Compliance Manager

Complaint: [redacted] I am rejecting this response because: Although the debt collection's letter sounds valid, I assure you not only did I not receive any written contact, but according to the collection agency there was no mocking and no rudeness in their phone calls, I disagreeIt seems as though they are trained to behave a certain way while on a phone call with a client and I find it unacceptableI also find the letter posted on Revdex.com.com extremely condescending Sincerely, [redacted]

If your company had addressed the issue for the past year of several letters, sent by certified mailYou would not be worried about a DAFBest believe I'll do itAdd to all the other complaints towards the companyComplaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: They only sent a bill for proof of debt validation or anything other than real proofThis is not enough I will need a METHOD OF VERIFICATIONWhat methods did the credit bureaus need to verify the account? Especially a collection account? What did you send the credit bureaus to verify that the account was accurateI will need them to validate the debtIf they do not remove the accountI might sue them for Violation of the FDCPA Sincerely, [redacted]

July 28, Revdex.com Case# [redacted] RE: [redacted] Dear Revdex.com, Please accept this as I.QData’s response to the above-mentioned compliantUnfortunately, we are unable to respond to this complaint because the consumer has not signed and returned the Disclosure Authorization Form (DAF) We are prohibited by Federal law to disclose to third parties regarding any alleged accountA blank DAF is attachedPlease do not hesitate to contact me for further informationSincerely, Holly H [redacted] Compliance Manager

Complaint: [redacted] I am rejecting this response because I have not received the form to sign so my case can be discussedPlease send me the form so that I may sign itSincerely, [redacted]

July 26, Revdex.com Case# [redacted] RE: [redacted] Dear Revdex.com, Please accept this as I.QData’s response to the above-mentioned compliantUnfortunately, we are unable to respond to this complaint because the consumer has not signed and returned the Disclosure Authorization Form (DAF)We are prohibited by Federal law to disclose to third parties regarding any alleged accountA blank DAF is attachedPlease do not hesitate to contact me for further informationSincerely, Holly H [redacted] Compliance Manager

Revdex.comCase#: [redacted] RE: [redacted] Dear Revdex.com, Please accept this as I.QData’s response to theabove-mentioned compliant Unfortunately, we are unable to respond to this complaintbecause the consumer has not signed and returned the Disclosure AuthorizationForm (DAF) that is provided by the Revdex.com upon receipt of the complaintWe areprohibited by Federal law to disclose to third parties regarding any allegedaccount Please do not hesitate to contact me for furtherinformation Sincerely, Holly H [redacted] Compliance Assistant

Revdex.comCase#: [redacted] RE: [redacted] Dear Revdex.com,Please accept this as I.QData’s response tothe above-mentioned compliantUnfortunately, we are unable to respond to thiscomplaint because the consumer has not signed and returnedthe Disclosure Authorization Form (DAF) that is provided by the Revdex.com uponreceipt of the complaintWe are prohibited by Federal law to disclose to thirdparties regarding any alleged accountA blank DAF is attached.Please do not hesitate to contact me for further informationSincerely,Holly H [redacted] Assistant Compliance Manager

Revdex.comCase#: [redacted] RE: [redacted] - [redacted] Dear Revdex.com,Please accept this as I.QData’s response to theabove-mentioned compliant Unfortunately, we are unable to respond to this complaintbecause the consumer has not signed and returned the Disclosure AuthorizationForm (DAF)We are prohibited by Federal law to disclose to third parties regarding any allegedaccount A blank DAF is attached.Please do not hesitate to contact me for furtherinformation.Sincerely,Holly H [redacted] Assistant Compliance Manager

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]