Revita Eye

Once you order you cannot cancel. They give you NO ADDRESS, NO PHONE NUMBER. You basically have to cancel your bank or credit card to stop them from charging $200 a month. Find me someway to cancel this please!

Hello, It states in our terms and conditions that the customer must cancel their day trial before the days are overAfter the day trial is over and the customer does not cancel, she will be charged for the product that is no longer on trialEvery customer agrees to our terms and conditions before they proceed to check outWe have refunded the customer a total of $on 10/20/The total dollar credit will be posted within 3-business days Revita Eye www.revitaeye.com [redacted] (888) 206-

Hello, We have refunded the customer for the left over requested amount of $on 4/14/ Please allow up to business days for the credit to show Please be aware that we do read the complaint and we do refund the client accordingly If you have any questions in regards to the outline of the Terms and conditions, please revisit the website and DO NOT click on the "I agree to terms and condition" box The terms and conditions have been outlined in point font for any customer who wishes to review before purchasing the product and or trialSincerely, Revita Eye

Hello,We have received a complaint We understand the customer frustrations and have responded to the clients request for a full refund in the amount of $ Please allow up to business days for the credit to show from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionThank you, Revita Eye

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below My credit card company has dropped the dispute so they are not in the process of a charge backI was advised that I would need to get a refund from the company Regards, [redacted]

Hello, The customer is currently in the process of a chargeback At this time, we are unable to refund the client until the chargeback is cleared or completely processedSincerely, Revita Eye

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThe terms and conditions did not provide the number to cancel the product within daysIt provided a different number that didn't cancel they eye creamThe terms and conditions also did not state that I would be charge anything in addition to the shipping and handling if I cancelled with in the day FREE trial They have deliberately deceived consumers and I demand the remaining $ I returned the unused portion of the product to the company, at my own shipping expense In addition to being ripped off, this product made my skin burn and flake Regards, [redacted]

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 2/18/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Revita Eye

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 4/29/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Revita Eye

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The credit card has been closedThey need to send me something in writingThe other part of their company refunded their part before the card was closed outAny transactions on the card number will be rejectedThank you

Ms [redacted] , We recently received your complaint ID [redacted] from the Revdex.com regarding your account with Revita Eye We take complaints very seriously and we hope this response will provide you with additional informationWe received your order on February 6, We have provided you with a full, immediate refund of $and requested you send the product back after providing you with an RMA numberWe also issued you a partial refund on your previous charge in the amount of $ as a courtesyYou accepted this offer Your return was received within the return deadline dateAs stated in our purchase terms you may only return the most recent shipment for a refund So, in summary, we have issued you a refund for $+ $equaling $but your account is not eligible for any further refundsYour account remains canceled and you will not receive any further shipments or charges Thank you, [redacted] Revita Eye

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI was not aware of the conditions of accepting the offer I would not have ordered the product if I had known about the automatic monthly charges and product shipments I have no product and the company has $ I will not be satisfied until they refund the entire disputed amount Regards, [redacted] ***

Dear Sir,Please close my complaint They refunded my money Thanks Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Complaint: Revita Eye and Beau Derma were advertised together as a day trial period with $charged The products are NOT the "miracle" answer to skin care that it claims Revita Eye's customer service repheard my complaint revery misleading advertising for a free trial that turns into a subscription with no information rethe full charges for renewal shipments monthly In addition, the 1st month's shipment did not have any invoice or information rethe amount charged to my credit card After receiving my credit card statement I learned of the charge in the amount of $which I never would have agreed to had I know up front what the charge would be There was no other paperwork describing this horrible practice of keeping the price a secretThere was absolutely NO information and not the form they say you would have to have read before checking out if you call themThat form only appears on the exact url for their website but that is not how I purchased this eye creamWhen I requested a 100% credit/refund the service repstarted negotiating a 10% discount refunded, then a 20% discount refund and after I told her there was no room for negotiations due to their deceptive practices of keeping the price hidden and that only a 100% refund would be acceptable I then told her that my bank would be called to assist with this and so would the Revdex.com To this she stated that the most she could refund was 50% in the amount of $ I did not read such policies and terms on the original website from which I ordered, nor was the day trial described initially as the repdescribed to my on my phone call This scam allows them to buy everyone off with a 50% refund and they keep the other 50% Furthermore, when I offered to return all the product the repsaid that would not be necessary ~ hmmmmm? This is a SCAM run by both Beau Derma and Revita Eye and should be stopped I'm supposed to find the credit for $on my next statement AND I'm requesting that the Revdex.com assist me in the resolution of a 100% refund I will also be filing a complaint against Beau Derma for very similar deceptive practices Desired Settlement: I want a full 100% refund to my credit card

Ms [redacted] , We recently received your complaint ID [redacted] from the Better BusinessBureau regarding your account with Revita EyeWe take complaints very seriously and we hope this response will provideyou with additional informationWe received your order on March 25, 2015.The terms of the offer that you agreed to at the time of your orderclearly state that you were to have a two week trial period starting fromthe date of your order processing in which you could cancel your accountto avoid further chargesOn your order page you were provided with thefollowing information: We are confident you will see the benefits of using our Revita Eye Productwithin our day shipping trial programYou are taking the next steptoward a more confident you! Upon signing up for your trial offer, yourcredit card provided will be charged a One-time Shipping & Handling fee of$If you contact customer service to terminate your trial enrollmentwithin day of the date that you enroll in the Program, you will notreceive any additional product and you will not be charged anything else.Your enrollment date is the date that you submit your order for the trialproductAll orders are shipped within 2-business daysIf you do not cancel within day of the date that you enroll in theProgram, we will charge the same card you provided at enrollment themonthly membership fee of $Then, beginning about days afterenrollment in membership program we will send you a fresh monthly shipmentof the product and charge your card $when each supply shipsYou cancancel monthly shipments and avoid further Monthly Charges at any time bycontacting customer service at hours a day, Days a week.These terms were presented to you in multiple places on our website whenyou ordered our productIf there was any confusion with the terms youcould have called our customer service team and they would have been happyto assist youSince we did not hear from you during your trial period, you were charged$on April 8, You were then enrolled into our monthly shipmentprogram and received two additional package at the cost of $85.95.The first time we heard from you regarding the cancellation of your accountwas on June 11, Your account was immediately canceled and you havenot received any shipments or charges since then Our representative made every effort to assist you with a refundWe haveprovided you with a full, immediate refund of $and requested yousend the product back.Your return was received within the return deadline date and a refund of$was already issued back to you on June 11, That is the fullproduct price of the June shipmentAs stated in our purchase terms you may only return the most recentshipment for a refundYour account remains canceled and you will not receive any furthershipments or chargesSincerely, Revita Eye

Hello,We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 6/11/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionSincerely,Revita Eye

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations, but unfortunately the client has already received credits to their account and we will no longer provide them further refunds Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Revita Eye

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 6/11/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Revita Eye