Revolution Laboratories

Review: Signed up for Trial sample, cancelled week before it was over and was still charged. I called and was told to wait until I received product and call them back I called and 5 times they have hung up on me and didnt respond to emails sent.Desired Settlement: I want them to take their product back and return my money

Business

Response:

Hi [redacted],

We're sorry the way our

trial works was not clear to you. We've included a link to the

terms and conditions you agreed to [redacted]. Put

simply, they explain that you get a 14 day trial that begins

the date you placed your order. If you do not like the product, all you

have to do is call or email us before your trial period ends, otherwise you will

be billed for the initial 30 day supply bottle you received, then be placed on

an autoshipment program where you would receive another bottle every 30 days.

You have gone beyond

your 14 day trial, which is the reason you were charged and have not received

more product yet, as you were charged for the initial bottle.

As a sign of good faith,

we've reversed those charges to help you out ($18.53, $89.74 and $18.53).

Those refunds will take approximately 3-5 business days to process back

into your account.

If you would like to try

our products in the future, they truly are amazing. As everyone's body

chemistry is different, not everyone will see results within the first 14 days.

For some people, it will take up to 6 weeks.

Thanks and have a great

day,

Support Team

Review: I was told I would receive a 14 day trial of the product. I never received the product. They billed my credit card and will not refund the money. They say its my responsibility for mail that I did not receive. The refuse to provide me with a person to speak to other than their "customer service" people. They say they can't give me the name, number or contact information of anyone higher up the chain than the person I spoke with at customer service. I think this is a bogus practice. The should send registered mail if they are going to make you responsible for something you never received.Desired Settlement: I would like my money back or I would like this bogus company shut down before they steal anyone else's money. Thank you.

Business

Response:

Hello [redacted],

Review: It is presented as a free trial. Then they charge you for the free trialDesired Settlement: Just refund my money

, and stop the scam.

Business

Response:

Hello [redacted],