Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: I filed a previous complaint about being on short term disabaility through my employer and not being able to apply for a day forebearanceI was contacted by J [redacted] of the customer advocate department and he stated that he would help lower my interest rate so that I may be able to make some type of paymentI faxed in my financial statement and I have not heard from him since thenThis was over a month agoI still had payments deducted from my account, mistankelyOne was reversed and I still recieved an over draft charge from my bank due to the mistakeThe other withdrawal happened days ago and was never listed online as me owing a paymentThere are no available statements online showing that a payment was dueI have emailed jeff cashner and left several voicemails and the issue still isn't resolvedTranslate D Desired Outcome: I would like for someone to review my financial statement and lower my interest rates that I can't affordI want a redund of the last payment that was automatically withdrawn until new payments are calculated and settled
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Again I was told sorry for the mistake, but we can do nothing to compensate for your time and frustration They continue to have extremely poor customer service and refuse to do anything about it It is a hassle every time I contact them about anything, whether it is to make a payment or get information They are loan sharks, compounding interest daily and harassing people Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 1, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowIt now has been days and I have not received anything in the mail from Navient
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 24, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on June 2, 2015, and we are working with the customer directly to resolve the issue
A representative from the Office of Customer Advocate contacted the customer... by telephone on July 21, 2015, and we are working with the customer directly to resolve the issue.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have not received any documents in the mail responding to my Revdex.com complaint, so I cannot accept something I have not seen Please ask the business to either email or fax the letter Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.the comapny has failed to admit to thier error in the transfer of bussions names and handleing of acctounsthey have no recrd of me setting up an automatic transferThey also said that I was notified of the business change and I was notthey said they have been trying to reach me by phone, they have not
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 12, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 26, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have been in contact with Navient about this debt numerous of time and they never sent me a copy of the original signed promissory note The company has had more than enough time to get this correspondence to me in a manner I have had to consult The Revdex.com to exercise my rights as a consumer to get this wrongly report information removed because they have not validate the debt which has been asked of them to do since August of Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Navient does not have my New York addressThe address they have is my parents and there is no way I'll ever see that mailWhich is why I asked for an email Email is both perfectly safe and a lot fasterThis affects my credit report and needs to be resolved ASAP
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 24, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI was contacted December 6th by a Navient representative who asked me to remove my complaint from the Revdex.com while Navient would have to take to weeks to correct incorrect reporting on my credit reportsI clarified I was the last attempt I had made to resolve this directly with Navient where the last representative stated (prior to contacting the Revdex.com) my credit report would be amended within one to two business days did not provide a resolution and I would not be removing my complaint in good faithMy final attempt to work directly with Navient lead to Navient selling a settled loan to a different collection agency where an agent named Al Cheever with the fax number 791-681-told me that I had a debt in my name alone to settle with his agencyI was the cosigner of this loan, our divorce decree clarified I would not be liable for this loan, the original signer died from a military related illness and Navient has yet to close this settled debtI have absolutely no good faith in Navient to follow through with settling this debt as they are legally binded to and should have never had this many direct problems with Navient to begin with
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 10, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below When I attempted to send my attachment with my corrected letter the files must have been too large and would not go So I thought if I sent attachment at a time I could send them both as separate responses That was not the case Instead the system only allowed me response and after I sent it I noticed after my many attempts I didn't send the corrected letter either My letter should have read: Revdex.com: I have not received a response from the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, I have attached additional information to support my frustrations with this business Since my initial complaint was filed my future payments have been changed two times, and not lowered but increased I have attached documentation to support my claimPlease do everything in your power to get my loan away from these people or at least on a steady payment plan that I can affordRegards,
A representative from the Office of Customer Advocate contacted the customer by telephone on January 26, and resolved the issue with the customer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: I filed a previous complaint about being on short term disabaility through my employer and not being able to apply for a day forebearanceI was contacted by J [redacted] of the customer advocate department and he stated that he would help lower my interest rate so that I may be able to make some type of paymentI faxed in my financial statement and I have not heard from him since thenThis was over a month agoI still had payments deducted from my account, mistankelyOne was reversed and I still recieved an over draft charge from my bank due to the mistakeThe other withdrawal happened days ago and was never listed online as me owing a paymentThere are no available statements online showing that a payment was dueI have emailed jeff cashner and left several voicemails and the issue still isn't resolvedTranslate D Desired Outcome: I would like for someone to review my financial statement and lower my interest rates that I can't affordI want a redund of the last payment that was automatically withdrawn until new payments are calculated and settled
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Again I was told sorry for the mistake, but we can do nothing to compensate for your time and frustration They continue to have extremely poor customer service and refuse to do anything about it It is a hassle every time I contact them about anything, whether it is to make a payment or get information They are loan sharks, compounding interest daily and harassing people Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 1, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowIt now has been days and I have not received anything in the mail from Navient
A representative from the Office of Customer Advocate contacted the customer by telephone on January 22, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 24, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on June 2, 2015, and we are working with the customer directly to resolve the issue
A representative from the Office of Customer Advocate contacted the customer... by telephone on July 21, 2015, and we are working with the customer directly to resolve the issue.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have not received any documents in the mail responding to my Revdex.com complaint, so I cannot accept something I have not seen Please ask the business to either email or fax the letter Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.the comapny has failed to admit to thier error in the transfer of bussions names and handleing of acctounsthey have no recrd of me setting up an automatic transferThey also said that I was notified of the business change and I was notthey said they have been trying to reach me by phone, they have not
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 12, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on April 20, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 26, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have been in contact with Navient about this debt numerous of time and they never sent me a copy of the original signed promissory note The company has had more than enough time to get this correspondence to me in a manner I have had to consult The Revdex.com to exercise my rights as a consumer to get this wrongly report information removed because they have not validate the debt which has been asked of them to do since August of Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Navient does not have my New York addressThe address they have is my parents and there is no way I'll ever see that mailWhich is why I asked for an email Email is both perfectly safe and a lot fasterThis affects my credit report and needs to be resolved ASAP
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 24, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI was contacted December 6th by a Navient representative who asked me to remove my complaint from the Revdex.com while Navient would have to take to weeks to correct incorrect reporting on my credit reportsI clarified I was the last attempt I had made to resolve this directly with Navient where the last representative stated (prior to contacting the Revdex.com) my credit report would be amended within one to two business days did not provide a resolution and I would not be removing my complaint in good faithMy final attempt to work directly with Navient lead to Navient selling a settled loan to a different collection agency where an agent named Al Cheever with the fax number 791-681-told me that I had a debt in my name alone to settle with his agencyI was the cosigner of this loan, our divorce decree clarified I would not be liable for this loan, the original signer died from a military related illness and Navient has yet to close this settled debtI have absolutely no good faith in Navient to follow through with settling this debt as they are legally binded to and should have never had this many direct problems with Navient to begin with
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 10, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below When I attempted to send my attachment with my corrected letter the files must have been too large and would not go So I thought if I sent attachment at a time I could send them both as separate responses That was not the case Instead the system only allowed me response and after I sent it I noticed after my many attempts I didn't send the corrected letter either My letter should have read: Revdex.com: I have not received a response from the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, I have attached additional information to support my frustrations with this business Since my initial complaint was filed my future payments have been changed two times, and not lowered but increased I have attached documentation to support my claimPlease do everything in your power to get my loan away from these people or at least on a steady payment plan that I can affordRegards,