Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 10, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI was contacted December 6th by a Navient representative who asked me to remove my complaint from the Revdex.com while Navient would have to take to weeks to correct incorrect reporting on my credit reportsI clarified I was the last attempt I had made to resolve this directly with Navient where the last representative stated (prior to contacting the Revdex.com) my credit report would be amended within one to two business days did not provide a resolution and I would not be removing my complaint in good faithMy final attempt to work directly with Navient lead to Navient selling a settled loan to a different collection agency where an agent named Al Cheever with the fax number 791-681-told me that I had a debt in my name alone to settle with his agencyI was the cosigner of this loan, our divorce decree clarified I would not be liable for this loan, the original signer died from a military related illness and Navient has yet to close this settled debtI have absolutely no good faith in Navient to follow through with settling this debt as they are legally binded to and should have never had this many direct problems with Navient to begin with
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: Navient continues to send statements; on the day that a check to them cleared, they stated that no payments have been made in At this juncture I am afraid that my E will be incorrect for taxes next yearTranslate Desired Resolution / Outcome Desired Resolution: Billing Adjustment select Desired Outcome: Navient will fix the billing issues and cease contacting mePerhaps they can purchase software to track payments made to themTranslate
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,I did speak with someone over the phone and they asked me if they could remove this from the websiteI agreed only as long as this is settled
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 13, Please allow sufficient time for postal delivery
Thank you for your message. In the interest of... protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 13, 2016. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office... of the Customer Advocate responded directly to the customer via US Postal Service on February 20, 2015. Please allow sufficient time for postal delivery.
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 1, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 11, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe representative informed that it is the credit bureaus and not Navient who have reported my payment history as missing The representative assured me that Navient has provided the credit bureaus with my information and that there is nothing more that can be done on their end Navient suggests I contact the credit bureaus directly to correct this information, which I have already done Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 26, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below This issue was not resolved because they are referencing something that happened back in NovemberMy issue with them is them giving me the wrong course of action to take and I followed it and they intern still went forward and reported me to the credit bureau for being days late, when they told me to make a payment by a certain date and a certain amount which is what I did and they stated that in doing so it would not be reported days late what it comes down to, is had they given me the correct information in March, the correct amount to pay, I would've paid that amount, and this would've never happenedBut I followed the direction of their customer representative, who clearly gave me the wrong information and put me in this situationSo this issue was not resolved Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 28, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 31, Please allow sufficient time for postal delivery
I thought Sallie Mae was bad, but Navient is beginning to top Sallie Mae I have the greatest difficulty just TRYING TO PAY my loan Navient's left hand doesn't know what the right is doing The account is routinely disabled when I go in to pay it One person tells you one thing Someone else tells you something different I HATE NAVIENT
Tell us why here... Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 8, 2015. Please allow sufficient time for postal delivery.
Again big business has exploited the young people trying to get ahead. With high interest rates, for those less fortunate among us. They change account numbers and payment addressees for primary and cosigner to further agitate the process. I sense another Bernie Madoff American greed scam approaching.
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 10, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI was contacted December 6th by a Navient representative who asked me to remove my complaint from the Revdex.com while Navient would have to take to weeks to correct incorrect reporting on my credit reportsI clarified I was the last attempt I had made to resolve this directly with Navient where the last representative stated (prior to contacting the Revdex.com) my credit report would be amended within one to two business days did not provide a resolution and I would not be removing my complaint in good faithMy final attempt to work directly with Navient lead to Navient selling a settled loan to a different collection agency where an agent named Al Cheever with the fax number 791-681-told me that I had a debt in my name alone to settle with his agencyI was the cosigner of this loan, our divorce decree clarified I would not be liable for this loan, the original signer died from a military related illness and Navient has yet to close this settled debtI have absolutely no good faith in Navient to follow through with settling this debt as they are legally binded to and should have never had this many direct problems with Navient to begin with
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: Navient continues to send statements; on the day that a check to them cleared, they stated that no payments have been made in At this juncture I am afraid that my E will be incorrect for taxes next yearTranslate Desired Resolution / Outcome Desired Resolution: Billing Adjustment select Desired Outcome: Navient will fix the billing issues and cease contacting mePerhaps they can purchase software to track payments made to themTranslate
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,I did speak with someone over the phone and they asked me if they could remove this from the websiteI agreed only as long as this is settled
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 13, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on March 14, and resolved the issue with the customer
Thank you for your message. In the interest of... protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 13, 2016. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office... of the Customer Advocate responded directly to the customer via US Postal Service on February 20, 2015. Please allow sufficient time for postal delivery.
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 1, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 11, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe representative informed that it is the credit bureaus and not Navient who have reported my payment history as missing The representative assured me that Navient has provided the credit bureaus with my information and that there is nothing more that can be done on their end Navient suggests I contact the credit bureaus directly to correct this information, which I have already done Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 26, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below This issue was not resolved because they are referencing something that happened back in NovemberMy issue with them is them giving me the wrong course of action to take and I followed it and they intern still went forward and reported me to the credit bureau for being days late, when they told me to make a payment by a certain date and a certain amount which is what I did and they stated that in doing so it would not be reported days late what it comes down to, is had they given me the correct information in March, the correct amount to pay, I would've paid that amount, and this would've never happenedBut I followed the direction of their customer representative, who clearly gave me the wrong information and put me in this situationSo this issue was not resolved Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 28, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 31, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on August 4, and resolved the issue with the customer
A representative from the Office of Customer Advocate contacted the customer by telephone on November 12, and resolved the issue with the customer
I thought Sallie Mae was bad, but Navient is beginning to top Sallie Mae I have the greatest difficulty just TRYING TO PAY my loan Navient's left hand doesn't know what the right is doing The account is routinely disabled when I go in to pay it One person tells you one thing Someone else tells you something different I HATE NAVIENT
Tell us why here... Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 8, 2015. Please allow sufficient time for postal delivery.
Again big business has exploited the young people trying to get ahead. With high interest rates, for those less fortunate among us. They change account numbers and payment addressees for primary and cosigner to further agitate the process. I sense another Bernie Madoff American greed scam approaching.