Ross Fitchner Home Repairs

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complainthours fitness did not offer any resolution to this issue, they only stated that they are checking on the agreement and will follow up on itThis is the same response I have been getting since the beginning of March I was originally told it was going to take weeks to receive the claimed signed agreements by mail and via emailIt has been months and I have not received the agreements nor have they resolved this matterI have been very patient and have high hopes to resolve this issue soonRegards, [redacted]

My situation has been resolved I was allowed to have the same options as my husband with our memberships Thank you very much for your time and efforts in resolving this dispute

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me This matter has been taken care of by hour fitness personally and it is a resolved issue Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.24hrs fitness representatives calls leaving a first name and a tool free numberCalling each time toll free takes me to another representative where I waste time explaining again the issueThe representatives have no idea and promise to have a supervisor call backI provide my cell phone, but they keep calling in my home during work hours knowing I am not homeThis keeps repeating about times with different peoplesIt is disappointing and show how unprofessional 24hrs staff areRegards, [redacted]

Dear [redacted] ***, Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to reach you At your earliest convenience, please return our call by calling the phone number provided in our voicemail We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate

Dear [redacted] Our records indicate that your concern has been resolved by out officeShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate

Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to speak with you as you stated it wasn't a good time to talk At your earliest convenience, please return our call for further assistance We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate

Dear Ms [redacted] Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately [redacted] they were unable to speak with youAt your earliest convenience [redacted] please contact us by calling the phone number provided in their voicemailWe look forward to speaking with you soon!Promoting Health and Fitness*Hour Fitness Corporate Office

Dear Mr***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.comAt your earliest convenience, please contact our office by calling the phone number provided in their voicemail.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been addressed by the local Club Manager Should you have any questions, please let us knowPromoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] As previously mentioned, we would like the opportunity to speak with you regarding your concern; however we have been unable to do so to datePlease note that it’s important that we have the opportunity to speak with you in order to clarify the terms of your agreement, as well as determine the appropriate next steps to move forward and find a successful resolution.Once again, we ask that you please contact our office at your earliest convenience so we can further assist you with this matterPlease call [redacted] for further assistance.Yours in Fitness,Hour Fitness Corporate Office

Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matterAdditionally, we are unable to leave a message as there is no voicemail option available for the phone number provided in your correspondenceAt your earliest convenience, please provide an alternate number where we may reach you to assist with your concernWelook forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] ***Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health & Fitness,Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been addressed by your local clubShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate

Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com at which time a detailed voicemail was left providing you with an update regarding your concern Sincerely,Hour Fitness Corporate

Dear [redacted] Our records indicate that your concern has been addressed by our officeShould you have any further questions, please let us know.Yours in Fitness,Hour Fitness Corporate Office

Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in response to the additional comments you provided to the Revdex.com, and they have resolved your concern Sincerely, Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know Yours in Fitness, Hour Fitness Corporate