Ross Fitchner Home Repairs

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Thank you I will be visiting the club within the next week and will let you know if there are any problems Regards, [redacted]

Dear Mr***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Please note that we take member feedback very seriouslyAs such, the comments you provided regarding your local club were forwarded to the local Club and District Manager for review and follow up because they directly oversee the clubs and it's operations It is important that we speak with you in order to bring this to a successful resolutionIf you do not wish to speak with club management directly, please contact our office for further assistance by calling [redacted] Sincerely,Hour Fitness Corporate

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] [redacted] have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The business indicates that my concern has been resolved by their office This is not the case The company has not honored the agreement we made when I purchased my membership The company has tripled the dues amount promised when I enrolled The company did contact my but refused to honor their agreement Regards, [redacted]

Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Operations Manager.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Our records indicate that a representative from our office has contacted you in follow up to your feedback and they are currently working with you towards a resolution to your concernShould you have any questions, please let us know.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear MrKakavas,Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have only received proration for only one person under my membership, the other person has no been proratedIf you're seeing a credit on my account it is because the club manager credited me for a $club shop credit which was promised to me for referring a friend to the gym; however I have still not received a credit for the other half of my membership Please advise, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] No I did speak to them and they I never went to the gym for two years which was a lie I live right next to them

Dear [redacted] We have received a copy of your comments filed with the RevDex.com regarding your Hour Fitness membership Our records indicate that your concern has since been addressed by our office Should you have any further questions, please let us know We wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matterAt your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Unfortunately, we are unable to reach you in follow up to the feedback you provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left for you by the local District Manager We look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate

Dear Mr [redacted] ,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with you as you stated you were unable to take their call at the time.At your earliest convenience, please contact us by calling the phone number you were provided during our last follow up attempt so we may assist you.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been addressed by our office Should you have any further questions, please let us know We wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms [redacted] , We have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] ***Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact our office by calling the phone number provided in the message left for you by our Member Care Specialist We thank you for your patience while resolving this matter and look forward to hearing from you soon Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com: I met with the regional manager and agreed on a resolution in reference to complaint ID [redacted] My concerns have been resolved with Hour Fitness Regards, [redacted]

Dear Mr [redacted] ,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number provided in their voice mailsWe look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hour Fitness considers the matter closed because they will not work with meI do not wish to do business with them, as they have questionable business practicesRaising annual dues by 344% in one year is ridiculousClaiming that "everyone's dues" have increased is patently untrue, since I checked with several people both in [redacted] and [redacted] and their dues have not increased at all this yearSince Hour Fitness will not agree to reduce that 344% increase, the matter might be "closed" according to them, but their shoddy business practices are unacceptable, and I do not accept their "offer" because there wasn't one Regards, [redacted]

Dear [redacted] Our records indicate that your concern has been addressed by our office Should you have any further questions, please let us know We thank you for being a member and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office