Ross Fitchner Home Repairs

Revdex.com:
I was left a voicemail message in response from the business in reference to complaint ID [redacted] and find that their suggested resolution may be satisfactory to me. 
I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear [redacted]
We have received a copy of your comments filed with the RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by the local Club Manager.  Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear[redacted]Unfortunately we are unable to reach you by phone to discuss this matter.  At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.We look forward to speaking with you...

soon.Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear [redacted]
We have received a copy of your comments filed with the RevDex.com...

and sincerely apologize for any inconvenience that this may
have caused.
Our records indicate that your concern has since been addressed by our office.  Should you have any further
questions or concerns, please let us know.
We wish
you continued success with your future fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear Mr. [redacted],
New Roman",serif;mso-fareast-font-family:
"Times New Roman"">
Our records indicate
that a Member Care Specialist has attempted to contact you in follow up to the
comments you provided to the Revdex.com. Unfortunately, they were
unable to speak with you because the phone number provided is disconnected at this time. 
At your earliest convenience, please provide an alternate phone number where we may contact you. 
We look forward to
speaking with you soon!
Promoting Health and
Fitness,24 Hour Fitness
Corporate Office

Dear [redacted]Our records indicate that your concern has been resolved by our office.  Should you have any further questions, please let us know. Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear Ms. [redacted],Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.com. Unfortunately, they were unable to reach you. At your earliest convenience, please contact us by calling the phone number provided...

in their voice mails. We look forward to speaking with you soon!Promoting Health and Fitness,24 Hour Fitness Corporate Office

Dear [redacted]
We have received a copy of your comments filed with the RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We...

sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office.  Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear Mr. [redacted],Our records indicate that the Area Director for your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,24 Hour Fitness...

Corporate Office

Dear[redacted]
Please be advised, our records indicate that your rate has been adjusted in our system. Your next debit date scheduled for May 15, 2016 will reflect the appropriate amount. 
Should you have any questions, please let us know.
Promoting Health and Fitness,
24 Hour Fitness Corporate

Dear
[redacted]Our records indicate that your concern has been addressed by our office.
Should you have any further questions, please let us know.
We thank you for being a member and wish you continued success with your future fitness goals.
Promoting Health and Fitness, 24 Hour Fitness...

Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  my phone number is [redacted] I currently work from 8- 5 but I can answer if I'm not in a meeting. I look foward to hearing from a Revdex.com representative 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Their had been no solution to my complaint and I am very disappointed with the lack of effort you have done to resolve this, next step will be filing a class action lawsuit if you don't fix this problem.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am rejecting this response.  This response does not say anything about the issue at hand.  The reason why I contacted the Revdex.com is that my rates were suppose to be $99 annually until I cancel the plan.  These rate since have doubled without explanation.  I was not given any notice of the increase or reason.
[redacted]

Dear Ms. [redacted],Our records indicate that you cancelled your membership on 11/11/16. Because your request to cancel occurred close to your regularly scheduled debit date (15th of the month), we were unable to prevent this debit from occurring as the file was already sent to the bank. For cases such as this when we don't receive appropriate notice to cancel an account, our system will automatically process a refund based our company cancel policy. A refund in the amount of $17.00 was processed and a new refund check (#[redacted]) has been sent to your address on file. Sincerely,24 Hour Fitness Corporate Office

Dear [redacted]
We have received a copy of your comments that were filed with the...

RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office.  Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and thank you for your patience while resolving this matter.
Promoting Health and Fitness,
24 Hour Fitness Corporate Office

Dear [redacted],
Our records indicate that your concern has since been addressed by our
office.  Should you have any further
questions, please let us know.
We thank you for being a member and wish
you continued success with your future fitness goals.
Promoting Health and Fitness, 24...

Hour Fitness Corporate Office

Dear [redacted],Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know.Yours in Fitness,24 Hour Fitness Corporate

Dear [redacted]
Our records indicate that your concern has been addressed by our
office.  Should you have any further
questions, please let us know.
We thank you for being a member and wish
you continued success with your future fitness goals.
Promoting Health and Fitness, 24 Hour...

Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I had a phone call from 24hour representative but I was not offered any resolution to my complaint against their increase on my membership by 100% without any valid reasons and breach of my contract.They told me that they will contact me again but they never did. They are very busy since a lot of people are like me complaining to them and they have no time to call us and resolve our complaint. As you can see from their response letter, they didn't even bother to explain what was the resolution to my complaint. Their response is s vague and means nothing to me.
Regards,
[redacted]