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Ross Fitchner Home Repairs

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Reviews Ross Fitchner Home Repairs

Ross Fitchner Home Repairs Reviews (1738)

Dear Mr***,Our records indicate that the local District Manager has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness
Corporate Office

Dear *** ***Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The business claims they have called me after 6:pm which led to voicemailIF the district manager actually called and was sent to voice mail, why didn't he leave a message with a phone number so that I would know that he called and could return his call? How am I supposed to contact a person who doesn't leave a message or respond with a phone number? Please provide details on HOW to contact the district manager directly

Dear *** ***
Our records indicate that your concern has been resolved by the local Club ManagerShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***
As previously stated, pursuant to your membership agreement with Hour Fitness, your membership is eligible for an annual renewal increase after the first 12-month renewal term immediately following the initial prepaid termWe hope that this brings some clarification to your concern, as well as the terms of the membership agreement that you purchased with Hour Fitness
We are sorry that you are not satisfied with the resolution; however we feel that we have made a good faith effort in addressing your concern
Yours in Fitness, Hour Fitness Corporate

Dear *** ***,
Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business agent and I determined that we had a difference of opinion on the business's ability to raise rates higher than 3% per year The agent I spoke to said that she couldn't do anything about it.I disagreed with their ability to raise rates at greater than 3% per annum, Given her contention that they couldn't do anything about it, there was not much left to continue talking to her about.That is where we left it, but I didn't believe that we had "resolved" my complaint when our call ended
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The only call I received from this facility was from a trainer trying to schedule a training session Regards,*** ***

Dear *** ***
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
We apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness
endeavors
Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[A lady contacted me and talked to me about what happenedNo one resolved anything with meIf calling me to listen to my concerns is fixing the problem I guess that is how hour fitness fixes stuffA waste of time and energy]Regards,*** ***

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to your concern. Unfortunately we were unable to reach you. At your earliest convenience, please contact our office by calling the phone number provided in our
voice-mail
We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Please be advised that a Member Care Specialist from our Corporate office will be contacting you by phone today in order to provide clarification and address your additional feedback.We look forward to speaking with you soon!Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Please be advised that the local District Manager has attempted to contact you in follow up to the additional comments you have provided regarding your caseAt your earliest convenience, please contact the District Manager by calling the phone number provided via voicemail for further assistance. Thank you,Hour Fitness Corporate Office

Dear *** *** *** ***
Our records indicate that your feedback was sent to the local Club Manager for review and follow upThe Club Manager will in touch with you shortly to review the terms of your purchase and answer any questions you may have in reference to your Hour Fitness membership agreements
Should you have any questions, please let us know
Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** *** *** ***

Dear *** ***A copy of your membership agreement has been provided to the Revdex.com as requested.
Sincerely, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your membership is active in our system and an email was sent to your email address provided as confirmationSincerely,Hour Fitness Corporate Office

Dear *** ***
Per
your membership agreement purchased on 09/18/06, your membership is eligible
for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club
experience.
We
value your loyalty and believe even with the increase, you are still getting
the best value and access to approximately clubs nationwide based on your
access level.Per your request, we have ordered a copy of your agreementPlease allow 7-business days for processingYou will be sent a copy via email once received
Yours
in Fitness, Hour Fitness Corporate

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Address: P.O. Box 2589, Macon, Florida, United States, 92018-2689

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