Ross Fitchner Home Repairs

Dear [redacted]Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you...

soon.Promoting Health and Fitness,24 Hour Fitness Corporate Office<!--[if !supportLineBreakNewLine]--><!--[endif]-->

Hello,I have heard from the company and received the refund that I requested.Thanks for your help,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will...

wait for the business to perform this action and, if it does, will consider this complaint resolved.

I wanted to inform Revdex.com that my issue with 24 Hour Fitness was resolved. This is case #[redacted]They gave me a total refund.My name is [redacted] 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Dear Mr. [redacted],Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.com. Unfortunately, they were unable to speak with you as you stated you were unable to take their call at the time.At your earliest...

convenience, please contact us by calling the phone number you were provided during our last follow up attempt so we may assist you.We look forward to speaking with you soon!Promoting Health and Fitness,24 Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear Mr. [redacted],Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,24 Hour Fitness Corporate...

Office

Dear [redacted]Please note that we take member feedback very seriously. As such, the comments you provided regarding your local club were forwarded to the local Club and District Manager for review and follow up because they directly oversee the clubs and it's operations.  It is important that we speak with you in order to bring this to a successful resolution. If you do not wish to speak with club management directly, please contact our office for further assistance by calling [redacted]Sincerely,24 Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
It has not corrected the fact that the corporation will not honor the original salesperson's word. The reason why I purchased the contract was because the sales person was adamant that my yearly rates were locked in and would never go up. I was lied by sales. I should have taken it upon myself and read over the contract line by line because that is the way I was duped by not reading it. By the way, I'm pretty sure by now you have a large number of individuals with the exact same issues as me.
Regards,
[redacted]

Dear Ms. [redacted],
We have received a copy of your comments that were filed with the...

RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office.  Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear Mr. [redacted],Our records indicate that your concern has been resolved by the local Operations Manager. Should you have any questions, please let us know.Promoting Health and Fitness,24 Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the...

business in reference to complaint [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not received the reimbursement that was supposed to arrive by 7/7/16. Please confirm when it will arrive, and when this issue can be resolved.Regards,[redacted]

Dear [redacted]
Our records indicate that the local General Manager has contacted you in follow up to your feedback provided to the Revdex.com and addressed your concern.
Should you have any questions, please let us know.
Promoting Health and Fitness,
24 Hour Fitness Corporate

Dear [redacted]Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Yours in Fitness,24 Hour Fitness Corporate Office

Dear [redacted]
Our records indicate that your concern has been resolved by our office.
Should you have any questions, please let us know.
Promoting Health and Fitness,
24 Hour Fitness Corporate Office

Dear [redacted]
Unfortunately we are unable to reach you by phone to discuss the additional comments you have provide to the Revdex.com.  At your earliest convenience, please contact the local District Manager by calling the phone number provided in the voice-mail(s) they have left for you in follow up to your concern.
Yours in Fitness,24 Hour Fitness Corporate

Dear Mr. [redacted],
Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know.
Yours in Fitness,
24 Hour Fitness Corporate

Dear Ms. [redacted],Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you filed with the Revdex.com. Unfortunately, they were unable to reach you. At your earliest convenience, please give us a call by calling the phone number...

provided in their voice mail. We look forward to speaking with you soon!Promoting Health and Fitness,24 Hour Fitness Corporate Office

Dear [redacted]
Our records indicate that your concern has been resolved by our office.
Should you have any questions, please let us know.
Yours in Fitness,
24 Hour Fitness Corporate Office

Dear [redacted]
Our records indicate that your concern has since been addressed by our
office.  Should you have any further
questions, please let us know.
We thank you for being a member and wish
you continued success with your future fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear [redacted]Our records indicate that your concern has been addressed by our office.  Should you have any questions, please let us know. Promoting Health and Fitness, 24 Hour Fitness Corporate Office