Rushmore Loan Management Services LLC

Dear *** *** ***:
Rushmore Loan Management Services LLC (“Rushmore”) hereby responds to your complaints filed with the Revdex.com on June 8, 2016, and June 11, 2016, regarding the loan account referenced aboveRushmore has determined that your complaints are a Duplicative Notification of Error and/or Request for InformationWe made this determination because your current complaint is substantially the same as your previous complaint filed with the Revdex.com (“Revdex.com”), which Rushmore received on July 7, 2016, and it does not contain new and material informationRushmore complied with our obligation to respond to this matter with our previous response to you, which was sent through the Revdex.com website portal on July 7, Attached, for your reference, is a copy of our previous responseSincerely,Compliance Department
Rushmore Loan Management Services LLC

Dear *** * ***:
Rushmore Loan
Management Services LLC (“Rushmore”) is in receipt of complaint submitted to
the Revdex.com (Revdex.com) on March 31st, 2016, regarding the
mortgage loan account referenced above
Rushmore has
determined that your correspondence is a Duplicative Notification of Error
and/or Request for Information. We made
this determination because your current correspondence is substantially the
same as your previous correspondence, which Rushmore received on March 22nd,
2016, and it does not contain new and material information. Rushmore complied with our obligation to
respond to this matter with our previous correspondence to you, which was sent
on March 31st,
Attached, for
your reference, is a copy of our previous response
Sincerely,
***
***
Compliance
Rushmore Loan Management Services LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
My primary issue is that I was ready to pay my loan on the 17th but the business was unable to provide a loan payoff or accept paymentDue to them not being ready to service my loan I had to incur additional interest that I want refunded
Regards,
*** ***

Dear Revdex.com: Attached please find Rushmore's response to Mr***'s concernsThis response includes Rushmore's previous appropriate response to Mr***'s October 2, complaint sent directly to Rushmore which was duplicate in natureShould you have any
further questions or concerns feel free to contact us directly
Regards,** ** ***ComplianceRushmore Loan Management Services LLCDear *** ***:Rushmore Loan Management Services LLC (Rushmore) is writing in response to your complaint filedwith the Revdex.com (Revdex.com) on November 14, 2015, regarding the mortgage loan accountreferenced abovePlease note, Rushmore is the servicer of your Loan and the owner of your Loan is*** *** *** Society, FSB, d/b/a *** ***, as trustee for the *** MortgageLoan Trust, Series 2015-1, which is a privately held trust.We have conducted an investigation and it was determined Rushmore has previously providedappropriate response to your concerns with the attached correspondence dated November 12, 2015.As advised, Rushmore cannot speak on behalf of the prior servicers of the account, and can only attest toactions which occur during the time Rushmore began servicing the loanThe servicing responsibilities ofthe loan transferred from *** *** *** *** (***) to Rushmore effective July 1,2014.At the time of transfer, the loan was in active Bankruptcy, contractually due for the February 1, 2013monthly payment, with a negative escrow balance of $12,Our records indicate Rushmorepreviously provided you with proper response to your escrow concerns on October 9, 2015.Upon conclusion of our investigation we are unable to confirm your referenced statement by anyRushmore representative in regard to the application of your trial modification payments to the principalbalance of the loan.With regard to the referenced attorney, foreclosure, legal, and corporate advance fees, please note all feesaccrued by the account are in accordance with the terms of your executed mortgage.The referenced returned payments were returned as there was no active loss mitigation workout on theloan and the payments submitted were not enough to bring the loan current or reinstate the loanRushmore Loan Management Services is a debt collector, who is attempting to collect a debtAny information obtained will be used for thatpurposeIf this debt is in or has been discharged in a bankruptcy proceeding, be advised this communication is not an attempt to collect the debtagainst youPlease note, however, we reserve the right to exercise the legal rights only against the property securing the original obligation..As of the date of this correspondence, the account is payments delinquent and contractually past duefor the June 1, monthly installmentIf you would like to discuss available payment assistanceoptions, please call:Single Point of ContactName: *** ***Direct Number: ***Sincerely,** ** ***ComplianceRushmore Loan Management Services LLCEnclosure(s)By ***

The service of my loan was transferred to Rushmore 11/and in the past months they have been unable to get my balances correct Additionally, they filed fraudulent claims with the court, which they later dropped after forcing me to hire a lawyer I call them twice a month, and am given many excuses as to why my loan balances are incorrect, and inaccessible I have been told for over months that the loan has been corrected, and that the account should reflect it in anywhere from days to 3-weeks It has still not been fixed, nothing has changed
If you have any choice in the matter, listen to this and every other reviewer and complaint filer and avoid this company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Once again I have been force to pay Hazard Insurance, On three different occasions in the last two years, Rushmore has inappropriately applied a force place policy of Hazard InsuranceI live in a condominium and pay a monthly association fee that covers all mandatory Florida State mandated insurance coverage's including Hazard InsuranceFurthermore, I have provided Rushmore Loan Management my condominium Insurance policies that are current and display coverage since the purchase of this multi complex residential property in Moreover, I have also requested a Verification of Mortgage document that has never been provided to meI have also requested on numerous occasions that Rushmore reports my mortgage current and up to date to the major credit agencies like Experian, Equifax and TransunionI have been told for over months that the loan has been corrected, and that the account should reflect it in anywhere from days to 3-weeksIt has still not been fixed, nothing has changed
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Rushmore refused to respond to repeated requests for informationAll I asked for was a copy for my Mortgage loan note and they either lied about mailing it to me or they have flat out refused to do soIt is baffling to me as to why they do not understand what I am asking for
Regards,
*** J *** ***

Rushmore Loan Management Services LLC (“Rushmore”) is responding to your complaint submitted to the Revdex.com (Revdex.com) on March 23", 2016, regarding the mortgage loan account referenced abovePlease note, Rushmore is the servicer of your loan, and the owner of your loan is
Sutton Funding, LLC. Rushmore conducted a thorough investigation into the matters asserted in your complaint, and we appreciate the opportunity to provide you with a written responseRushmore does not feel that an error has been made on your account. First, in regards to your escrow account, your loan was transferred to Rushmore effective on September 30", with a positive escrow balance in the amount of $1,The breakdown below shows all disbursement and payments on the escrow account since the transfer date, leaving an escrow balance of $1,833.40. On December 29", an escrow analysis was processed effective with the March installmentThis analysis was based on yearly taxes in the amount of $2,851.14, and yearly insurance premium of $1,The projected escrow balance at time of analysis was $1,399.37. The shortage amount of $was the difference between the projected low point of -$68.97, from the analysis statement attached below, and the required amount of $(which consists of monthly escrow payments).The escrow shortage was spread over monthsThe new payment based on this analysis is $1,528.85, which amount may be broken down as follows: > $Principal and Interest > $Monthly tax payment > $Monthly insurance payment > $Monthly shortage collection Second, in regards to your request for copy of the Mortgage Note and Deed of Trust, our records show that the same were sent to you on March 16", Enclosed for your records again are copies of thesedocuments. Please note, as a consumer you have the right to request the investigation documents relied upon to determine our conclusion with regard to the Notice of Error that you submittedYou can receive copy of the same by contacting: Customer Service Department Monday through Thursday, 6:a.mto 7:p.mPacific Friday, 6:a.mto 6:p.mPacific Toll-free number 1.888,

Rushmore Loan Management Services LLC ("Rushmore”) is responding to your correspondence submitted to the Revdex.com (Revdex.com) on August 11, 2017; and another dated July 29, 2017, and received in our office August 11, 2017, regarding the mortgage loan account referenced above.Please note that
Rushmore is the servicer of the loan and that the owner of the loan is MTGLQ Investors, LPThe servicing responsibilities for the loan transferred from PHH to Rushmore effective April 17, We appreciate the opportunity to provide you with this written response.You requested a review of your credit report and the data that was transmitted to the credit reporting agenciesRushmore has submitted an update to the to the main credit repository agencies to remove the trade line reporting from May to August Please allow days for the credit bureaus to update your accountRushmore regrets any inconvenience this matter may have caused.As of the date of this correspondence, the account is payments delinquent and contractually due for the December 1, monthly installmentIf you would like to discuss available payment assistance options, please call the assigned representative:Single Point of Contact (SPOC): Name: *** *** Direct Number: ***Should you have any additional questions, please do not hesitate to contact us

Dear *** ** ***:Rushmore Loan Management Services LLC ("Rushmore') is in receipt of your correspondence submitted through the Consumer Financial Protection Bureau (“CFPB) website portal on August 19, 2016, through the Revdex.com (“Revdex.com) website portal on August 20, 2016, and your
letter dated August 18, 2016, and received in our office August 25, 2016, regarding the mortgage loan account referenced above.Rushmore conducted an investigation into the matters asserted in your complaint, and we appreciate the opportunity to provide you with a written response.Enclosed is a copy of your Note and the Repayment PlanThe fifth paragraph of the plan states that any expenses not covered by the plan will be billed to your loan in accordance with the terms of your loan documents.At the time the Repayment Plan was executed, there was an error made in the calculationsRushmore's files reflect that you have been talking with *** ***, the Loss Mitigation Supervisor, and an agreement was reached in this matterRushmore agreed to waive late fees in the amount of $if you make a payment of $by the end of August,As of the date of this correspondence, the account is current and contractually due for the August 1, 2016, monthly installmentIf you would like to discuss your loan, please contact your assigned representative:Single Point of Contact (SPOC): Name: *** *** Direct Number: ***Should you have any additional questions, please contact us at the phone number below.Loss Mitigation Department Monday through Thursday, 6:a.mto 7:p.mPacific Friday, 6:a.mto 6:p.mPacific Toll-free number 1888.504.7300Sincerely,Customer Correspondence Rushmore Loan Management Services LLC

Dear *** ***:
Rushmore Loan
Management Services LLC (“Rushmore”) is in receipt of your complaint submitted
to the Revdex.com (Revdex.com) on February 25th, 2016, regarding
the mortgage loan account referenced abovePlease note, Rushmore is the servicer of
your loan,
and the owner of the loan is U.SBank,
National Association as Legal Title Trustee for Truman SCTitle Trust
Rushmore has
determined that your correspondence is a Duplicative Notification of Error
and/or Request for Information. We made
this determination because your current correspondence is substantially the
same as your previous correspondence submitted throughout the Consumer
Financial Protection Bureau (CFPB) on January 17th, 2016, and it
does not contain new and material information.
Rushmore complied with our obligation to respond to this matter with our
previous response to you, which was sent on March 1st,
Attached, for
your reference, is a copy of our previous response
Sincerely,
*** ***
Compliance
Rushmore Loan
Management Services LLC

Rushmore Loan Management Services, LLC (Rushmore) is responding to your complaint submitted tothe Revdex.com (Revdex.com) on January 23, 2015, regarding the mortgage loan account referencedabovePlease note, Rushmore is the servicer of the Loan and the owner of the Loan is U.SBank
NationalAssociation, not in its individual capacity, but solely as Trustee for the RMAC Trust, Series 2013-IT,which is a privately held trust.We have conducted an investigation in regards to your recent requests for mortgage assistanceOurrecords indicate you applied for a loan modification in June and was denied for insufficient incomeon June 19, for the Home Affordable Modification Program (HAMP), then later denied forproprietary loan modification on June 26, The denial was appealed, re-reviewed, and unfortunatelydenied again for insufficient income on August 1, 2014.With regard to the requested short refinance option, our records indicate the offers were denied due toyour debt to income ratio being outside the limits set by the Loan ownerAlso, please note, part of thequalification for a refinance is the loan must be set up on a scheduled repayment plan or modification inwhich three (3) consecutive monthly payments are received.As of the date of this correspondence, the account is contractually due for the June I, monthlyinstallmentIf you would like to discuss available payment assistance options, please call:Single Point of Contact (SPOC):Name: *** ***Direct Number: ###-###-####At Rushmore, customer concerns are important to usShould you have any general questions other thanthose referenced in the correspondence, please contact:Loss Mitigation DepartmentMonday through Thursday, 6:00a.mto 7:00p.mPacificFriday, 6:a.mto 6:p.mPacificToll-free number ###-###-#### Sincerely,*** ***Compliance

Dear *** * ***:Rushmore Loan Management Services LLC (Rushmore) is writing in response to your rebuttal complaintfile with the Revdex.com (Revdex.com) on November 3, 2015, regarding the mortgage loan accountreferenced abovePlease note, Rushmore is the servicer of your Loan and the owner of your Loan is*** *** *** *** ***.We have conducted an investigation and corrected the error asserted within the received correspondence.Please note Rushmore completed an Escrow Analysis on October 14, effective with the November1, payment based on the paid in full taxesThe new monthly payment is $2,006.94, which is areduction of $per month.Our system indicates the escrow statement was faxed on October 26, to ***Theescrow shortage was spread over months on October 14, effective with the NovemberinstallmentRushmore received a separate request on October 21, requesting a shortage spreadover monthsAs a result, the escrow shortage was analyzed again on October 21, effective withthe November installment.Please note, as a consumer you have the right to request the investigation documents relied upon todetermine our conclusion with regard to the Notice of Error that you submitted.At Rushmore, all customer concerns are important to usAs of the date of this correspondence, theaccount is current and contractually next due for the November 1, monthly installmentShould youhave any general questions other than those referenced in your correspondence, please contact:Customer Service DepartmentMonday through Thursday, 6:a.mto 7:p.mPacificFriday, 6:a.mto 6:p.mPacific Toll-free number 1.888.504.6700
Regards,
** ** ***
Compliance
Rushmore Loan Management Services LLC

Rushmore Loan Management Services LLC ("Rushmore') is in receipt of your correspondence submitted through the Revdex.com (“Revdex.com) website portal on March 3, 2017, and in receipt of your correspondence submitted through the Consumer Financial Protection Bureau (“CFPB) website portal on
March 8, 2017, regarding the mortgage loan account referenced abovePlease note that Rushmore is the servicer of the loan and that the owner of the loan is MTGLQ Investors, LPThe servicing responsibilities for the loan transferred from *** *** Mortgage to Rushmore effective August 4, We appreciate the opportunity to provide you with this written response.The check originally issued November 15, 2016, in the name of the Estate of *** J*** has been voided, and a new check will be issuedRushmore cannot alter the name on the loan: however, a request was submitted to have the check reissued per your directionsThe escrow refund check will be issued in the name of Estate of *** ***, *** *** as executorYou should receive the check within the next two weeks.Should you have any additional questions, please contact us at the phone number below.Customer Service Department Monday through Thursday, 6:a.mto 7:p.mPacific Friday, 6:a.mto 6:p.mPacific Toll-free number 1.888.504.6700Sincerely,

Dear *** ** ***:Rushmore Loan Management Services LLC ("Rushmore”) is responding to your correspondence submitted to the Revdex.com (Revdex.com) on September 22, 2017, regarding the mortgage loan account referenced above.Rushmore received an insurance claim check in the amount of
$2,on January 21, On January 23, 2017, we called you to advise that an Adjuster's Report was requiredWe received the requested information on that same dayWe mailed a $2,check to your attention on January 25, 2017.On April 5, 2017, we issued the enclosed notice which explains that once the required documents were received, we would review and disburse the funds accordinglyThis notice was to be signed and returned to Rushmore, in addition to the following documents listed:A copy of the insurance adjuster's report Contractor's bid/estimate Contractor's licenseAdditional claims checks which total $18,were received and posted to the account on April 7, We called on May 2, 2017, and June 22, 2017, to follow up on the requested documents.On August 5, 2017, we received a copy of the inspection report, which confirmed the work completion rate as 100%Upon final review of the inspection report and the submitted documents, the remaining claim funds in the amount of $18,925.53, were disbursed on September 28, Please note the check was issued via overnight delivery (Federal Express delivery, tracking number ***).Should you have any additional questions, please do not hesitate to contact us.Sincerely,Customer Correspondence Department Rushmore Loan Management Services LLC

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me, even though the point of contact, ***, did call, but that's the first time talking to him since Sept He basically based the blame on the company processing to many of these at time and either the industry or management.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
My expectation and the American dream of owning a home has being a nightmare to date through *** *** *** and *** *** *** ***, for *** ** ***In March of 1999, I started the process of purchasing a home with credit scores above700, but I was given a MORTGAGE LOAN OF $100,by *** *** and it turned out to be two loans.The first Lien was $80,with interest rate of 9.5% and the monthly payment of $672.68, (***) Second Lien was $20,with interest rate of 11.75% and the payment of $236.83[***] and was supposed to be refinanced in years, i.e2002, but before I knew it was hurriedly sold to *** *** servicing for *** ** *** in January Even before that my husband was injured on the job in August 1999, and was on Workman’s compensation until he was granted disability and all our taxes were deferred in 2002.Sometimes in the loan was transferred to *** *** and this group was into fraudulent practices for though I paid my Hazard Insurance and Taxes, they still placed their insurance on my loanI was not allowed to refinance nor bring my interest rate down until now because *** *** *** and *** *** both servicing for *** ** *** already ruined my creditTo my amazement in February 2003, they just made something up and sent me a letter for a Foreclosure of my house and forced forbearance from February till March with initial payment of $and monthly payments of $for thirteen (13) months, a total of $for the First loan (***) and $for the Second loan.(***)Fortunately, around April-May, some other people that have been victims of these fraudulent and RIP OFF practices got together and reported *** *** to FTC and class action was initiated in which I participated and wonThen the FTC charged *** *** to change their policies including restoring of my credit they immediately apologized and changed their name to *** *** *** ***still servicing for *** and promised to comply with FTC, but to my surprise these jokers are even worse than the devilI was not allowed to refinance to lower interest rate and continued to pay 9.5% for the 1st Lien for $and 11.75% for the 2nd Lien for $since May. After series of letters, demands and changes in Federal policies concerning 80/Sub-Prime loan mortgages, in 2012, my 2nd lien mortgage was closed up by ***, and from that time on, I started paying only $without reduction of interest rate of 9.5% still.I have never missed any payment of $and have paid for my hazard insurance since up till Since I have noticed that *** *** *** are fraudulent I have made all attempts demanding (1.) to correct my account statement and balance to show that I am current as of July till date (2.) make correction of my credit report to show that the account has been paid on time and as agreed(3.) To make a permanent reduction of my interest rate from 9.5% to less than 3% effective January (4.) *** inaccurate reporting to the credit bureaus an incorrect record of my account has harmed me and prevented me from refinancing, modification and has limited my employment opportunities and earning potentials.In June-July 2015, *** hurriedly and fraudulently transferred my loan to their cronies, Rushmore Loan Management Services, when another Class action has been instituted by some aggrieved home owners again because of fraudulent practices of *** by forced placed lender insurance when I already have my hazard insurance(1.) I paid my mortgage payments of $to *** from January to July (2.) *** returned my July payment of, $and claimed they have transferred my mortgage to Rushmore Loan Management Serv, because of pending Class action filed against ***, but they cashed my checks from January till June 2015.(3.) I sent the July 2015, Augand Septpayments to Rushmore Loan Management so I will not be late(4.) Rushmore Loan Management returned my August payment but cashed and applied the July payment(5) Each time Rushmore returned the payment I sent it back electronically with my *** *** online banking to avoid late fees and late payment records up till March I am current on my loan obligationINFORMATION FURNISHED TO CRA’SI have copies of my credit history from 2002-which shows how my credit was inaccurately reported.HARRIS COUNTY TAX OFFICE PAYMENTA letter from the tax office shows deferment since 2002, payment made by me, and the tax that were paid by *** from the fraudulently forced forbearance proceeds placed on me from February till March 2004.It also shown my money $plus interest that was misapplied and remains in tax office from the money that I paid to *** forced forbearance from February to March 2004, which has not yet refunded to me.ALIEF SCHOOL DISTRICT TAX PAYMENT.It shows the letter of deferment, some payment were made by me, and the payment made by *** through the money that I paid to *** from the forced forbearance placement on me from February till March 2004.It also shows the payment of all the tax payment from till 2016.INTEREST RATE REDUCTION.I have made several attempts to *** to get them to lower my interest rate from 9.5% to less than 3% since 2002.INSURANCE PAYMENT.I have paid my own hazard insurance premium on my own since to 2016.*** has forced lender placed hazard insurance on my house despite the fact I have hazard insurance on my property from the insurance company of my choice from through On The Disbursement DetailBecause of Hurricane Ike of September 2008, my house and roof were damaged, and because of my insurance at that time, *** *** * *** *** was reluctant to pay for the damage to my roofI then hired the law firm of *** *** * ***, to go after them in and the case was settled and I was awarded $10,of which the lawyer took $4,initially and $6,was left to fix my roofThen the lawyer now took another $which left me with $5,to fix the roofThe check was issued on 12/19/by my insurance (*** *** * *** ***.) and NOT the *** *** *** ***to me *** ***, *** *** * *** *** and *** *** *** ***, so that I can repair the roof damagedI mailed the check to *** for endorsement and it was suppose to be returned immediately, but *** held the check indefinitely until the matter was reported to the law firm of *** * **in March of 2013, after they contacted ***, and asked *** why are they playing Solomon? Who was asking for the name of the construction company that would repair the roof, so I hired *** *** ***?*** decided not to give all the money to repair the roof even when the roof was leaking very badly, but opted for four (4) payments of $issued on 5/24/for *** * **second payment of $1765.20, issued to me, *** *** and *** *** *** on 8/29/and was cashed to buy materials and deposit for engaging *** *** ***During the repair of the roof, the *** stopped the check to frustrate me again, and all the checks that were written at the time bounced and incurred bank charges from various banks which I sent to *** for reimbursement, but *** never paid back to meThe third and the fourth checks of $were issued, and it took a year to repair my roof from the time the case was settled in 12/19/till 9/19/when the final check was issued by ***.Finally, I DID NOT HAVE ANY HAZARD INSURANCE POLICY NOR NEITHER DID I EVEN KNEW OR OBTAINED ANY INSURANCE COVERAGE EITHER HOME OR LIFE FROM *** *** * *** **I believe it’s a lender forced and FRAUDULENT placed insurance by *** and these are the copies of my hazard insurance and the explanation of my nightmare with this entity called *** *** *** for *** ** ***In regards to this joker called Rushmore Loan Management Servicing, they need to check on the status of the Class action pending against ***, so they will not fall into the same trap of defrauding and stealing from innocent peopleRushmore needs to return my loan to *** immediatelyI already sent all my proof of payments to Rushmore Loan Management Services, and they said *** would be liable for their fraudulent activities definitely no their Company.Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I still respectfully reject their contention and as you can see, they want me to go the same route that I've tried for months. I'm just asking for a one to one direct communicator so I can fax the document from my credit report showing this egregious discrepancy that is still hurting my ability to borrow money at a lower rate.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is a totally incredible statement made by Rushmore Loan Management Services, LLC,in order to DODGE making any public comments about the FRAUD they are committing against my family and myself. There is a Third Party Authorization signed by the "borrower" in my Rushmore File, that they have the ORIGINAL of , that LEGALLY AUTHORIZES me to speak on behalf of this loanAnd they know thisThey are perpetuating a FRAUD on us, by ILLEGALLY FORECLOSING on our home, and they DO NOT WANT TO INCRIMINATE THEMSELVES FURTHER here on this forumI have already notified the District Attorney's office and plan to contact the Consumer Financial Protection Bureau tonight. I have contacted them, in WRITING, no less than TEN SEPARATE TIMES, and gave them WRITTEN PROOF of FRAUD on my ORIGINAL LOAN with Countrywide Home LoansThey REFUSE to speak with us, and are ILLEGALLY continuing this FRAUDULENT FORECLOSUREknowing that we do NOT have legal representation. This is a VERY BAD COMPANY, RUN BY VERY PERVERSE, GREEDY PEOPLE who are willing to break the law in order to line their pockets. IF RUSHMORE lOAN MANAGEMENT SERVICES LLC IS SO INNOCENT, WHY NOT SEND ME PROOF THAT THEY OWN THE LOAN...OR SEND ME MY POOLING AND SERVICING AGREEMENT, ALONG WITH THE TRUST INFORMATION??? IF THERE IS NOTHING THERE TO HIDE...........WHY NOT PROVIDE IT TO US??????? HUH RUSHMORE? HUH *** *** *** ***, HUH F* ***????? THERE IS FRAUD BY B*** ** *** *** * *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** THEY LIE, CHEAT AND STEAL GOOD AMERICAN FAMILY'S HOMES TO SATISFY THEIR GREED.PROVE THERE AND NOW THAT YOU OWN THE LOAN, OR CEASE AND DESIST FROM EVER TOUCHING MY PROPERTY AGAIN.
Regards,
*** ***

Dear *** * ***:Rushmore Loan Management Services LLC (“Rushmore”) is responding to yourcorrespondence, submitted through the Revdex.com (“Revdex.com”) Portal, received by ouroffice on September 22, 2017, regarding the mortgage loan account referenced abovePleasenote that Rushmore is
the servicer of your loan and that the owner of the loan is *** ***National Association, not in its individual capacity but solely as trustee for the *** ***,Series 2016-CTTThe servicing responsibilities for the loan transferred from *** to Rushmoreeffective July 1, 2017.When you loan was acquired from *** on July 1, 2017, you were due for the April 1, 2017,monthly installmentPayments made for a single month were returned to you as they were notenough to reinstate the loanDue to the delinquency of the loan, Rushmore will not accept singlemonthly payments unless you are on a repayment plan or you reinstate the loan.Rushmore provided you with a reinstatement payment plan on September 15, The paymentplan was created accuratelyThe payment plan would not only repay delinquent monthlyinstallments for July, August and September 2017, but would also repay any late fees alreadyassessed, as well as those that would be assessed during the payment planIn addition, themonthly installments for October, November, and December of 2017, and January, February andMarch of 2018, would be paid by the payment planAt the end of the plan, all fees would berepaid and the loan would be current and due for the April 1, 2018, monthly installment.Your payment will be applied to the oldest past due monthly installment first per the terms ofyour noteFunds can only be applied to late fees directly if the loan is current. As of the date of this correspondence, the account is payments delinquent and contractuallydue for the July 1, 2017, monthly installmentIf you would like to discuss available paymentassistance options, please contact the assigned representative