Safety Services Company

Sales scamThey send their product regardless of whether or not you ordered anything and then try to force you to pay $for postersThey won't accept a return of the products after they've wrongfully sent them out and then tell you oh sorry about that let me get my supervisor to call you back in 10-15minThat person never calls and you're left in the same loop of past due letters arriving in the mail days later, you call and complain saying I've never ordered anything, oh sorry let me have my supervisor call you back, no call back, past due letter a week laterI've said numerous times that since this was a mistake, I'll simply send the products back but they'd rather argue than to resolve the issue and accept the product I should've never received in the first place

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me, but I also want to add a proviso that neither this company nor any of its subsidiaries that might exist will ever contact me again I will consider this complaint resolved, and I am grateful to the Revdex.com for helping small business owners like me Regards, *** [redacted]

DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION!! This company has fraudulently taken money from my business account! They are not to be trusted! I ordered OSHA products from them once in the pastThe company then called back months later and talked to my secretary Tracy and subsequently took $dollars out of my bank account using the card they had on file from my previous transactionWhen I called to dispute this they claimed she authorized them to do so- She did NOT authorize that transaction nor does she have the authority to do soI then received some packages from them which I promptly returned To this date they have not refunded the $4, I also got a bill for an additional $550! This company is 100% fraudulent and it's a shame because the original product that I ordered the first time was actually decentIt is pathetic that they have to operate criminally to generate further revenue.They are stealing from people! *They are also telling customers that the products they are selling are required by OSHA...IT IS NOT TRUE! The products are NOT required by OSHA! Again, DO NOT give this company your business or your credit card info! THEY ARE A FRAUD!

We have reached a resolution with Mrs***It is our understanding that this complaint has been resolvedRegards, Charles R***

We are currently trying to reach the client to resolve this matter to a satisfactory outcome for both parties. To: ... RevDex.com From: Safety Services Company – Complaint Resolutions Department Regarding: Response to Complaint # [redacted] Concerning: [redacted] Mr. [redacted] , Our internal Customer Satisfaction team takes a proactive stance in resolving all complaints to ensure that our clients and prospects are treated fairly and with the highest form of professionalism. We have systems in place for client feedback to ensure satisfaction that all products are supplied promptly and only when requested with the proper authority by our clients. We are currently trying to reach out to the client in order to resolve this issue with a satisfactory resolution. If you have any remaining questions or concerns regarding this matter, I am glad to be of any assistance and can be reached by email at [redacted] or by phone at ###-###-####. Thank you. [redacted] Director of Client Relations

We have reached a resolution with Mrs***It is our understanding that this complaint has been resolved
Regards,
Charles R***

I rejected the response because every single thing that is in that email is a liePlease take a look at their reviews They tell my secretary that they are providing products that are required by OSHA first lie, they state that they record all of the calls have them provide those to you so that you can hear it for yourselfThey do not get proper authority to debit credit cards they just ask for the name of the person who answers the phone, who is my secretary and does not have authorization or is it not anywhere on my bank account and according to her never gave them any kind of authorization to steal money from my accountSecond lie! They also stored my credit card information without my authorization they should not keep anyone's credit card on file without their authorization which I never gave them, I do believe this is a federal lawI am done with this company and I will not ever do business with them again, after the bank took the monies back from them they had the nerve to send me a bill for products that were never ordered and returned unopened which I have the tracking numbers to prove itI have recently called several times for them to give me the credits on this bill that they are sending me, and they have yet to take care of thatAll I can say is unbelievableMy resolution is for Safety Services to credit the monies that they say I owe which of course I do not and never contact me again

We have reached out to *** ***, and my understanding is that this issue has been resolved

This company was VERY misleading and dishonest Unfortunately, we have already paid for the posters but now we have learned to do our research before agreeing to pay for something that in all honesty, we didn't need They have harassed us and basically bullied us into purchasing their posters THEN they harassed us for payment, on the day the product arrived, subsequent days after and even after it was paid for Even as I type this, they have called again and tried to sell us MORE unwanted and unnecessary posters PLEASE STOP! I have asked them not to call us anymore and remove us from their list So if nothing else, this company has made me more distrustful of other companies offering services I will be researching and checking on the Revdex.com website in the future

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

RECEIVED A PACKAGE FROM THIS COMPANY WITHOUT MY CONSENT AND
SEVERAL DAYS LATER RECEIVE INVOICES IN THE AMOUNT OF $EACHI CALLED THEM CONCERNING THIS MATTER AND THEY COULD NOT
SPEAK AT THAT TIMEPROMISED TO CALL ME BACK BUT NO SUCH THING HAS HAPPENEDI FEEL AS THOUGH THIS IS A BIG SCAMNEED HELP

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
***

We are currently trying to reach the client to resolve this matter.Our internal Customer Satisfaction team takes a proactive stance in resolving all complaints to ensure that our clients and prospects are treated fairly and with the highest form of professionalism We have systems in place for
client feedback to ensure satisfaction that all products are supplied promptly and only when requested with the proper authority by our clients. I want to apologize if you had trouble reaching our return lineOur processes are set in place to help the customer and not complicate the processOur customer satisfaction team is currently trying to reach you.We look forward to reaching a resolution in this matter.If you have any remaining questions or concerns regarding this matter, I am glad to be of any assistance and can be reached by email at [email protected] or by phone at ###-###-####.Thank you.*** ***Director of Client Relations

Safety Services Company would like to
apologize for any miscommunication between our representatives and members of *** *** ***Our internal Customer Satisfaction team takes a
proactive stance in
resolving all complaints to ensure that our clients and prospects are treated
fairly and with the highest form of professionalism. We have systems in place for client feedback
to ensure satisfaction that all products are supplied promptly and only when
requested with the proper authority by our clients
To avoid any further conflict in the matter,
and to facilitate proper complaint resolution, we have chosen to cancel all
services and balances associated with the account for *** *** Incand/or ***
***I have also removed the company listing from any calling or
mailing lists
We have not reported any delinquency to any
credit agencies so there are no negative consequences for *** *** Incand/or ***
***Therefore, Safety Services Company will now consider this
complaint as completely resolved unless otherwise notified by ***
*** or the Revdex.com
I would like to thank *** *** for
his feedback, and sincerely apologize for any inconvenience or misinformation
that was provided. We strive to provide
outstanding service on every contact, and *** ***’s feedback will
help us understand how to close gaps to ensure world class customer service
with every interaction
If
you have any remaining questions or concerns regarding this matter, I am glad
to be of any assistance and can be reached by email at ***.com
or by phone at ###-###-####
Thank you
*** ***
Director
of Client Relations

Hi, I just read the review for Safety Services Company in Tempe, AZ
I got a call from them on 10-28-they said, "I had to call them for State and Federal safety requirments."
I would say that is stongarming, and misrepresentation of the Goverment
Did not say who they were
I can see why they have a bad review
DH Heating Co

Attached is our formal responseWe found this was a valid order and await return of the product

Safety Services Company would like to apologize for any miscommunication between our representatives and members of *** *** Incour internal Customer Satisfaction team takes a proactive stance in resolving all complaints to ensure that our clients and prospects are treated fairly and with
the highest form of professionalism We have systems in place for client feedback to ensure satisfaction that all products are supplied promptly and only when requested with the proper authority by our clients.To avoid any further conflict in the matter, and to facilitate proper complaint resolution, we have chosen to cancel all services and balances associated with the account for *** *** Incand/or *** ***I have also removed the company listing from any calling or mailing lists.We have not reported any delinquency to any credit agencies so there are no negative consequences for *** *** Incand/or *** ***Therefore, Safety Services Company will now consider this complaint as completely resolved unless otherwise notified by *** *** or the Revdex.com. I would like to thank *** *** for his feedback, and sincerely apologize for any inconvenience or misinformation that was provided We strive to provide outstanding service on every contact, and *** ***’s feedback will help us understand how to close gaps to ensure world class customer service with every interaction.If you have any remaining questions or concerns regarding this matter, I am glad to be of any assistance and can be reached by email at *** ** ** *** ** ***Thank you.*** ***Director of Client Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***