SaskTel Centre (Harbour Landing, Regina)

Hello, We're very sorry that you were unable to use both e-gift cards on the same transactionUnfortunately, as we did not issue the e-gift card, we are unable to issue any compensationWe suggest that you contact *** and see if they can reinstate your points and compensate you for the
card. Again, we apologize for any inconvenience this has caused and look forward to delivering another smile for you soon. Thank you, Courtney S*1-800-Flowers.comExecutive Priority###-###-####

Hello Ron, I apologize for any inconvenience this has causedWe have issued you a full refund in the amount of $84.98, which should appear on your next billing statementWe have also issued you $in savings pass good towards your next order, which will appear via email within one
to two weeks. Sincerely, Stacy H***1-800-Flowers.comExecutive Priority###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and assuming I do not receive any additional emails after the "14-day period" they mentioned, then the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello, We do apologize your order did not get delivered as scheduledWe have issued you a full refund, in the amount of $You should see your refund in 3-business days, depending on your financial institutionWe have also issued you two $Savings Passes, which will arrive in your email
in about one week.Again, we apologize for any inconvenienceSincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is not what I requested to be resolved$credit isn't worth all the time that I've had to waste with going back and forth for a month with customer service
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello ***, We truly apologize for any inconvenience this has caused youOnce your card information is submitted, banks automatically place an authorization hold on the fundsWe have reviewed your history in our banking system and have found the authorization holds you have referred to
These will fall off in 48-hoursIf they are still showing on your account after May **, 2017, please reach out to our Billing Department for further assistanceThey can be reached at ###-###-#### or ***.For your inconvenience, we have issued a $Savings Pass to you, which will arrive via email within daysIt is good for a future purchase across our family of brands, located at the top of our website, and is valid for one year.Again, we are very sorry for any inconvenienceWe hope you'll let us deliver a smile for you soon! Sincerely,Susan S*1800Flowers.comExecutive Services###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I wanted to let you know that I am still receiving emails from *** I will forward you the emails that I have received in the month of September.
*** ***
(see attached)

Hello, Again, we do not accept returns, but as a one time courtesy we have fully refunded your card. Sincerely, Mandy F*Executive Priority1800Flowers.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: I am sorry but I do not want that I would like my refund back bc it my money and you have no right to keep my money it sounds like you are steal my money I will call police if you do not refund my money back to me do you understand that bc I will never order anything from your website again
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because I have only been refunded Also I was charged a total of when I was supposed to have been charged 112.48, and only was refunded I have attached pictures of my bank statement and have marked when it came out of my banking account and when the part of the refund came in, and all debits and credits since then.
*** ***

Hello ***, We apologize for any inconvenience during your experience with us.We are committed to our 100% Smile Guarantee and have issued a full refund to your account We have also scheduled a re delivery of your order at no additional charge to
you. For your inconvenience, we have issueda$Savings Pass to you, which will arrive via email within daysIt is good for a future purchase across our family of brands, located at the top of our website, and is valid for one year. Again, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon. Sincerely,Jacqueline G***1800Flowers.com*** ***
***

Hello,We do apologize that your flowers were not delivered on the scheduled dateWe have issued you a full refund, in the amount of $You should see your refund in 3-business days, depending on your financial institutionWe have also issued you a $Savings Pass, which will arrive via
email in about one weekIt appears your delivery was made on 2/**.Again, we apologize for any inconvenience this has caused.Sincerely,Mandy F*Executive Priority1800Flowers.com

Hello, I am so sorry that your order was not delivered for Mother's DayYou order is scheduled to be delivered today, 5/**/ Your order has been fully refunded and you have been issued $worth off savings passes for a future order. Again, I am so sorry for the
inconvenience. Sincerely,Mandy F*Executive Services###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:I ordered the flowers specifically for mothers dayHad I known that I wasn't going to receive them, I would have purchased flowers somewhere elseI waited the entire day to receive those flowers and because I did not receive them, mothers day was wastedI do not wish to accept the $credit because I will never purchase from this company again because I know that I will not receive the products I purchaseI believe that a different course of action is necessary to ensure that other consumers aren't treated in a similar matterBased on the amount and type of complaints against 1-flowers, it appears as though the company has a trend of not delivering products to consumersI am dissatisfied with this resolution and I believe that a different course of action is necessary to address the seriousness of this matter.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello, I am very sorry for the inconvenienceI am showing that the full refund was issued on 5/*/ It could take your financial institution 3-days to process this creditYou have also been issued $in savings passes towards a future order We again, apologize for the
inconvenience.Sincerely,Mandy F*Executive Services***###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have emails showing that a full refund would be expected and it would show up on my billing statementNo where does it say anything about a gift card refundI don't want to ever purchase anything from your company againYou obviously got my money at some point when my wife bought the gift cards, issue me a check for $and that will be fineYour employees sent numerous emails about a full refund to my account which would be reflected on my billing statementis not a full refund.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***