SaskTel Centre (Harbour Landing, Regina)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello, We are sorry that your gift was not delivered on Valentine's DayAn upgraded arrangement was delivered at 12:pm on 2/**/Your order has been fully refunded in two amounts as follows: $on 2/**/and $on 2/**/These amounts should be back in your account in -
7 business days from the date of refund, depending on your financial institution.We made an apology call to the recipient, but were routed to voicemailWe left an apology message there.We are very sorry that your customer service experience was not what you desired or what we requireBe assured that we do record and monitor all calls and respond accordinglyA $Savings pass, good for a future order, has been issued to youIt should arrive via email within one week and can be used on an order with us or any of our sister companies listed at the top of our website. We apologize for any inconvenience to you in this matter.Linda L*** Executive Priority

Hello, We apologize for any inconvenience during your experience with us. We are committed to our 100% Smile Guarantee and have issued a full refund to your account on May ***It should reflect in your account in 5-business days Unfortunately, after reviewing your
order we don’t have a local florist in your recipient’s area that works with 1800Flowers.comWe apologize for any inconvenience this may have caused Sincerely, Jaelynn D*** Executive Services 1-800-FLOWERS.COM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I was told numerous times that there would be no issue delivering flowersI was also told there WAS a florist there, just that it had been closed for a couple daysIf they cannot deliver to an address, do not allow an order to placed
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,We do apologize your flowers were not delivered correctly for such a heartfelt occasion. There was a full refund issued on 1/**/in the amount of $112.48.Again, we apologize for the inconvenience this has caused.Sincerely,Mandy F*Executive Priority1800Flowers.com"

Hello ***, I show that you called in earlier and we informed you that we authorized you card for $on 10/**/The order was never processed and the authorization is the only thing we have for you in our banking systemThe authorization was reversed on 10/**/in our systemThis
means your bank should have received the reversal up to business days from the day we issued itYour bank should have released the authorization by nowAs offered before, we can fax your bank the information on the reversal of the authorizationOr please call our Billing Department at ###-###-####They can call your bank with you on the line and get this straightened out. This has been processed in our system and it is now up to your bank to release the authorization.We are very sorry for any inconvenience this has caused.Sincerely,Heather A***Executive Priority###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello ***, We apologize for any inconvenience during your experience with usWe are committed to our 100% Smile Guarantee and have issued a full refund to your accountIt should reflect in your account in 5-business days. Again, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon. Sincerely,Susan S*Executive Services###-###-####

Dear *** *** ***,Thank you for contacting BloomNet. We would be glad to have further discussions with you regarding your Revdex.com Complaint to the review the following:Signed ContractOnboarding ProcessMembership Termination RequirementsStatement DetailsPlease feel free to
call us at *** and ask to speak to Alex G***We are here to assist and will ensure your concerns are addressed

Hello ***, We apologize for any inconvenience during your experience with us We are committed to our 100% Smile Guarantee and have issued a full refund to your account on 04/**/It should reflect in your account in 5-business daysWe have scheduled a redelivery for as early
as possibleIt should be delivered today, 04/**/17, or tomorrow, 04/**/For your inconvenience, we have issued $Savings Passes to you, which will arrive via email within daysIt is good for a future purchase across our family of brands, located at the top of our website, and is valid for one yearAgain, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon Sincerely, Susan S*** 1800Flowers.com Executive Services ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did not receive the refund for ***which was I accepted the refund for please refund the due to the undelivered ordering for Linda n*** a receipient thank you so much *** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It's deceptive sales practice of 1-flower to not inform customer ahead of the time that only one gift card is allowed for each transactionOtherwise I would go to buy another of their gift card and waste $25! And they didn't even try to provide the customer a solutionWill not use their service ever again and will warn other people about them too.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thank you for contacting usI understand your gifts did not meet expectationsI am truly sorry, as I know the importance of delivering a smile to someone you care about. After reviewing our records, a full refund in the amount of $was issued to your account; this
was the total amount charged to your credit cardUnfortunately, we are unable to refund the $paid using a gift card back to your credit cardWe would be happy to process the refund back to the gift cardPlease contact our team with the gift card serial number and we will process this as soon as possible.Again, we apologize for the inconvenience this has caused and hope you'll trust us to deliver another smile for you soon.Sincerely, Angela M***Executive Priority Services*** ###-###-####

Hello, We apologize for any inconvenience during your experience with us. We are committed to our 100% Smile Guarantee and have issued a full refund for the order that was never received and have issued the shipping fee back to your account on the other two ordersIt should reflect
in your account in 5-business days For your inconvenience, we have issued a total of $in Savings Pass to you, which will arrive via email within daysIt is good for a future purchase across our family of brands, located at the top of our website, and is valid for one year.Again, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon. Sincerely,Jaelynn D***Executive Services###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello ***, We are very sorry that your sympathy gift was not deliveredWe had received a delivery confirmation from *** that it was delivered on 2/**/at 11:am and left at the back doorWhen you contacted us that it was not delivered, we replaced the order for delivery on March *,
at no extra cost to youWe have contacted you through the email address on your order to make sure you want that deliveryIf not, we will cancel the order. You were fully refunded in the amount of $on March ***This amount should be back in your account within - business days, depending on your financial institutionAlso, a $Savings Pass for a future order was issued to you and should arrive via email within one weekThe Savings Pass can be used on an order with us or any of our sister companies listed at the top of our website.We are sorry that your customer service experience was not what you desired or what we requirePlease accept our apology and be assured that all calls are recorded and monitoredOur emails are also audited and we have measures in place to deal with agents according to their actions. We apologize for any stress or inconvenience to you and your family in this matter.Linda L***1800Flowers.comExecutive Priority

Hello, I do apologize, as there is not a shop available in the recipient’s area affiliated with usUnfortunately, the item you originally chose is a florist item and not available in your recipient’s areaWe can send another re-delivery, but it has to come from one of our national growers delivered by *** in a box. If you would like a re-delivery of the roses or similar item, please let us know We have checked our payment system which shows that the refund for $has been sent back to the bank and the $dollar refund was just processed on 2/**/and can take up to business days to be refundedSincerely, Mandy F* Executive Priority 1800Flowers.com

The information provided does not correspond this order Extensive searches have not yielded an order number Attempts have been made to contact the customer by telephone and email, but there have been no replies This order was not placed with ***