SaskTel Centre (Harbour Landing, Regina)

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*** ***We are very sorry for your poor ordering experienceI have confirmed a full refund has been issued in the amount of $and a $saving pass that will arrive via email in about a week.? ? ? Sincerely,? Matt R*** ***Executive
Priority***

Hello,? Your refund in the amount of $was processed on 5/**/Also, your $savings should was issued to your email address? Sorry for the delay.? Sincerely,? Mandy F*Executive Priority1800-Flowers.com###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedBut I must say that this was a very painful experience and my time with this company so lesson learnedstrikes and you are outFor now on a May deal with florist directly.? Last item:I wil consider this matter over when my wife receives the red roses a promised.?
Sincerely,
*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because:
This is the same automated response email that I have received half a dozen times.? Again, I no longer receive 1800flowers emails, but I still receive the *** emails.? You did nothing different, you did not specify that you resolved my problem.? I need assurance that I will not be receiving the *** emails moving forward
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory, however, until I see the money to be credited back into my account, I am not wiling to close this case? As mentioned on the response from the Vendor, they have scheduled a redelivery of the gift to my Mother-in-law, but as of now, no delivery has been made? The Billing Agent told me that she would call my Mother-in-law personally to apologize, but once again, NO ONE CALLED! ? There were many promises but none had been executed? I am not willing to close this case until I see the full refund? Please do not send me any voucher for future use because I will never use 1800flowers.com again
Sincerely,
*** **
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*** * *** ,I would like to apologize about the non-deliveryI have? refunded? you full the full? amount? of your order, which will appear back on your bank account within 5-7? business? daysOnce again we sincerely apologize.Kind Regards,Joseph
R***###-###-####

Upgraded arrangements have been sent to the two recipients as requested by *** ***We have also sent *** an apology and hope that a smile has returned to her face

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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Hello,? We do apologize that your order was not delivered on Valentine’s Day as requestedWe keep the same-day delivery open on the website as? we deal with many local florists in many states and countriesHowever, on occasion, the local florists are unable to fulfill that
commitment? for various reasons.We are sorry for your time spent on the phone and that you were disconnected, however our agents did send your order to another floristYour gift was delivered the Feb**We issued you a $Savings Pass and full credit in the amount of $on 2/**/This amount? should be back in your account within ??" business days from that date, depending on your financial institutionThe Savings Pass should? arrive via email within one week.Our customer service agents should always connect you to an American supervisor when requested if the request was made within? American hours of operationWe apologize that your call was not transferred accordingly.The contract between 1800Flowers.com and our local florists does not allow us to disclose their information.? We apologize if our agents did? not contact the florist for you or if they claimed to have no knowledge of which florist had your order.We are sorry for any inconvenience to you in these matters.Sincerely,Linda L***1800Flowers.comExecutive Priority

Hello ***, ? We apologize for any inconvenience during your experience with usYour order has been canceled because we do not have a florist available to fill your order and we have issued a full refund to your accountIt will reflect in your account in 5-business days For your
inconvenience, we have issued $Savings Passes, which will arrive via email within daysIt is good for a future purchase across our family of brands, located at the top of our website, and is valid for one yearAgain, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon? Sincerely, Susan S***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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Hello ***,? We did want to make you aware that the order number you provided *** did not bring up any order information, but with the information that you provide in prior emails we were able to locate an order for your brotherHowever, on that order there is no information that links you to the orderWe did however call and email your brother but have not heard anything back from himWe will need to speak to him directly to resolve any issues.? Sincerely,Katharine C***Executive Priority Services###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because?
? That is unacceptable when I have asked for a full refund which has yet to reach my accountThe savings pass is also a smack in the face considering that I used the savings pass on my second order which ended the same way as the first order NOT DELIVERED AND LIED TOI ask to take this matter to the fullest extent and would love to speak to a legal representative for the turmoil I have sufferedThank you.?
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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This customer has received a full credit, due to non-delivery of the requested itemThe refund was processed as two 50% refunds and were made to the customer's Paypal accountThe first was made on 3/**/in the amount of $45.93, with reference #***The second was made on 3/**/in the
amount of $45.93, with reference #*** has accepted both deposits.? Sincerely,Becky C***Executive Services***###-###-####

Hello, I followed up with the *** store *** *** went throughThey confirmed they refunded $back to the? card she paid with on 8/**/If she has not received that refund amount back yet, she will need to contact her bank to find out what is going on? Thank
you,Kassondra

Hello,? I apologize for the inconvenience this may have causedI do show that this order was duplicatedAs a one-time courtesy I have issued you a full refund in the amount of $37.78, which can be seen on your next billing statementAgain I apologize for the inconvenience this may have
caused.? ? Sincerely,*** ***
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? Hello,? We apologize for any inconvenience during your experience with us.? We are committed to our 100% Smile Guarantee and we have also scheduled a redelivery of your gift for today May **, The new order number is***-***-***? Again, we apologize for the inconvenience and
hope you’ll let us help you deliver another smile soon.? Sincerely,? Jaelynn D***Executive Services###-###-####

Hello Boris, ? We apologize for any inconvenience during your experience with usWe have a confirmed delivery on 02/14/17, so we are not able to issue you a full refund at this time For your inconvenience, we have issued a $Savings Pass, which will arrive via email within daysIt
is good for a future purchase across our family of brands, located at the top of our website, and is valid for one yearAgain, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon.? Sincerely,Susan Singleton1-800-Flowers.comExecutive Priority866-257-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because? I don't have the card number for the gift card and I was not the one who originally purchased the cardHow am I going to get a refund?? ? ?
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
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