Servedfresh

I ordered from this company back on January 20th of this year. I only ordered the shirt because I was aware of the design and I know him. This t-shirt was never sent to me and the money was taken out of my account. I sent 7 e-mails to them and all I get is an automated return email and not from anyone dealing with customer service. I asked for a refund and it's still same generated email. Very disappointed in this company. Was just wanting my money back if they weren't gonna deliver merchandise.

Review: I placed order number [redacted] for a "Princeton's Finest" sweatshirt on October *, 2015. I received a confirmation email stating that the sweatshirt would ship in up to 14 days because of high demand. I still have not received my order. I have emailed Served Fresh's customer service, tweeted Served Fresh and left a message on Served Fresh's Facebook page about my order not being delivered in a timely manner. I have not received a single response.Desired Settlement: I want the order shipped to me ASAP.

Business

Response:

Hello,We are unclear why this customer filed a claim for non-receipt for this product.We notified each customer who purchased this garment that it was discontinued due to circumstances involving the University it represented.Emails were sent to this customer on two occasions and a phone call (with voicemail) was made to relay this information.Customer should call [redacted] for assistance as instructed in our communications as we have no previous correspondence on record from this person.Kind regards,ServedFresh™

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I spoke to Brian and Morgan at Served Fresh and was informed that I will receive a refund once the complaint with the Revdex.com is closed.

Sincerely,

Review: I ordered a tshirt from tahiry collection on Jun **, 2015. I never received my order. I was able to talk to few people from the company thru phone. Both times there has been unsuccessful agreement of disputes. On the first attempt they were going to reorder my product and get it shipped to me. It never arrived. The second attempt was to get a refund. I did not recieve email confirmation of any refund processed.Desired Settlement: The company manager need to contact me to find my order placed and issue me a full refund in the original form of payment.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Great business with great quality clothing

Review: Made a purchase via online with this company on November *,2014...Upon purchasing the item, the website didn't indicate the item was sold out. After checking the order status, it shows Paid/unfuilfilled. I've reached out the the company 3 times, 1 via[redacted], where I was told to email the company, and twice emailing the company and still no response.Desired Settlement: If the item is no longer available, I would appreciate a full refund of $34.00

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,