Seterus Inc

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. As a result, we sent a detailed response directly to the borrower today, April 26, 2016, via UPS 2nd Day Air. We believe we have addressed the concerns
presented. We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information

Hello!
We did receive the letter from Seterus, however they have not satisfied our inquiry I called Eric back and he has yet to return my call Below are the steps that I'd like them to address, these are the same items I requested in my original letter to them Attached is the signed authorization for release of information to the Revdex.com
Confirm if the original check has been cancelled since we have it in our possession If it has not been cancelled, we can cash it and this will be solved
Expidite the investigation and provide a date when it will be finished THey have been investigating since October 14th It doesn't take that long to determine if a check has been cashed As I stated above, we have the original check
Thank you for our assistance for helping me resolve this money to ensure we receive our escrow balance They have had it for almost months and this is not how they should treat their customers
*** and *** ***

On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case
It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy
However, as the borrower has now provided written authorization to provide your office with this information, enclosed is a copy of our response mailed to the borrower on October 24, 2016, via USPS as
the customers mailing address is a PO Box. We believe we addressed the concerns presented.
We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

*** Please See Attached Documents ***
Dear *** ***:On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a
result, we sent a detailed response directly to the borrower today, November 13,2015, via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contactwith you, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***.Sincerely,Eric K***Consumer and Government AffairsSeterus, Inc

They have responded to me and I am working with them to bring resolution to the unresolved issues. I will update you once these issues are completely resolved. I appreciate your assistance in this matter
Sincerely,
*** ***:)

Complaint: ***, I am rejecting this response because: The bone of contention is not about the fact of my being late in January or February; but the way it is presented in the credit report that makes it seem (to every business I deal with) as though I am behind my
payment perpetuallyIt is that negative impression I am contending against, and asking Seterus Incto correct by every means possibleIt is so sad, that so far, the employees at Seterus Inchave acted as if they do not understand what I am asking
for, and therefore been giving explanations for why the report was made in the first place; as if I am not supposed to know why that report was made to the credit bureauI expect a company with a good customer relations to accept responsibility for
such a common everyday error rather than be evasive about itUnless they would have me believe that it is for malicious intentions.Sincerely,*** ***

On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacy.However, as the borrower has now provided written
authorization to provide your office with thisinformation, enclosed is a copy of our response mailed to the borrower on June 26, 2017, via UPS 2DayDeliveryWe believe we addressed the concerns presented.The enclosed information is for your internal use only and is not to be publically posted.We will remain in contact with you, as our designated Revdex.com representative, should theBureau require any further information

The Revdex.com may stop the mediation processIt is clear that Seterus is not going to take any real action to resolve the issuePlease close the case without a satisfactory resolution

April 21,
Revdex.com Case No.: ***
Dear Ms***:
On behalf of Seterus, Inc., I am responding to your recent inquiries
regarding the above-referenced cases
It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. As a result, we sent a detailed response directly to the borrower today, April 20, 2016, via UPS 2nd Day Air. We believe we have addressed the concerns presented. We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information
If you have any further questions, you may contact me directly at
Sincerely,
Damian G***
Consumer and Government Affairs
Seterus, Inc

On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced caseIt is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacyAs a result, we are working diligently to resolve the
borrower's issue and will respond via UPS 2nd Day AirWe will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further informationIf you have any further questions, you may contact me directly at

Complaint: ***I am rejecting this response because: There was nothing stated in their reply to resolve this issue I do not know if an attachment is missing but I only received the page responseSincerely,*** ***

On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case
It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. As a result, we sent a detailed response directly to the borrower today, January 11, via UPS 2nd Day Air

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. As a result, we sent a detailed response directly to the borrower today, June 14, 2016, via UPS 2nd Day Air. We believe we have addressed the concerns
presented. We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information

January 4,
Revdex.com Case No.: ***
Dear Ms***:
On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’
privacyAs a result, we sent a detailed response directly to the borrower today, January 4, 2015, via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information.If you have any further questions, you may contact me directly at ***.Sincerely,Damian G***Consumer and Government AffairsSeterus, Inc

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our
borrowers’ privacy
However, as the borrower has now provided written authorization to provide your office with this
information, enclosed is a copy of our response mailed to the borrower on January 24, 2017, via UPS 2Day
DeliveryWe believe we addressed the concerns presented
The enclosed information is for your internal use only and is not to be publically posted
We will remain in contact with you, as our designated Revdex.com representative, should the
Bureau require any further information
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I presume due to your inquiry they decided to resolve my issueOn August 16th I received my refund in full of $398.04, the amount I overpaidThe interesting part they dated the letter and check for August 9, I thank you for any help you provided in resolving this issue because they were not working with me to resolve this issue within a timely manner and always putting me off
Thank you so much for speaking for the little people they walk all over
Sincerely,
*** *** ***

Complaint: ***I am rejecting this response because: I do not have the attorney you stated in the response. My complaint has not been answered. I want my money returned so I can find another place to live as soon as possible!Sincerely,*** ***

*** Please See Attached Documents ***
On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a result, we sent
a detailed response directly to the borrower today, January 19, 2016,via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***.Sincerely,Damian G***Consumer and Government AffairsSeterus, Inc

*** Please See Attached Documents ***
Dear Ms***:On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a result, we sent a detailed response directly to the borrower today, October 6, 2015,via *** 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***Sincerely,Sharron B***Consumer and Government AffairsSeterus, Inc

Dear Ms***:
On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case
It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. As a result, we sent a
detailed response directly to the borrower today, June , 2016, via UPS 2nd Day Air