Seterus Inc

Complaint: ***I am rejecting this response because:
Rather than adjusting my payment to reflect date originally received in early October 2015, they have now modified it to reflect receipt as of mid-December 2015. Seterus is acting in utter bad faith when the requested correction was simply to adjust payment receipt date from early November to early October. Modifying the date to mid-December has worsened an already erroneous matter, and indicates Seterus representatives are willfully acting negligently or without minimal professional competence.
Please continue to work to assist me to resolve this complaint. I am also soliciting legal assistance to pursue a civil matter against Seterus for negligent and/or fraudulent behavior relating to this matter.Sincerely,*** ***

Complaint: ***I am rejecting this response because:I did not receive a responseI received a notice from Revdex.com stating you will be forwardin my complaint to Seterus, Inc If there is a response from Seterus, IncI did not receive it, so I am not accepting nor rejecting their response. Sincerely,*** ***

*** Please See Attached Documents ***
Dear Ms***:On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyHowever,
we sent a detailed response directly to the borrower today, November 23,2015, via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contactwith you, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***.Sincerely,Walter M***Consumer and Government AffairsSeterus, Inc

Seterus continues to send generic responses when I file complaints this matter is serious which concerns property and the possible lost of my home with a family of four becoming homeless Again I wait for Seterus to begin a detailed and serious explanation why they are still in business with the way situations are handled I have done some investigation of my own on the company and base on other consumers they are the top worst

On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases
It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. As a result, we sent a detailed response
directly to the third party today, June 23, 2016, via UPS 2nd Day Air. We believe we have addressed the concerns presented. We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information

Please tell me what a quit claim isI've notified Seterus about my divorce when it was completed and I asked if I could complete a release of liability or something to that nature, to remove his nameThey advised me that they couldn't do that, and I would have to refinance the loan to remove his nameThe deed has been in my name alone since my divorce in

*** Please See Attached Documents ***
Dear Ms***:On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a
result, we sent a detailed response directly to the borrower today, December 21,2015, via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contactwith you, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***.Sincerely,Damian G***Consumer and Government AffairsSeterus, Inc

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacy.However, as the borrower has provided written authorization to provide your office with this information,enclosed is a copy of our response mailed directly to the
borrower today, February 15, 2017, via UPS 2DayDeliveryWe believe we have addressed the concerns presented.We will remain in contact with you, as our designated Revdex.com representative, should theBureau require any further information

*** Please See Attached Documents ***
Dear Ms***:On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a
result, we sent a detailed response directly to the borrower today, September 18,2015, via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contactwith you, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***Sincerely,Sharron B***Consumer and Government AffairsSeterus, Inc

Complaint: ***I am rejecting this response because:
I called the number they gave in the response and it does not belong to anyone from Seterus IncA young guy answered and said he gets many calls looking for this company. Sincerely,*** ***

On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case
It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. As a result, we sent a detailed response
directly to the borrower today, July 6, 2016, via UPS 2nd Day Air

Complaint: ***I am rejecting this response because It does not address my concerns of Seterus' inability to provide ACCURATE and TIMELY responses to the customerBecause of their shortcomings, I was denied the right to put a contract in on a houseNo, they have not provided any sort of resolution to the problemStaff is not knowledgeable, leading to multiple calls with WRONG information, causing more aof a delay in an already LONG drawn out process to get a documentI want ot see what they will do to improve all of thisI can not wait to be done with themFor reference, go look at the facebook page created...called Seterus scumbagsIt's not just me
Sincerely,*** ***

*** Please See Attached Documents ***
On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a result, we sent
a detailed response directly to the borrower today, January 19, 2016,via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***.Sincerely,Eric K***Consumer and Government AffairsSeterus, Inc

*** Please See Attached Documents ***
Dear Ms***:On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyHowever,
we sent a detailed response directly to the borrower today, October 14, 2015,via *** 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***Sincerely,Eric K***Consumer and Government AffairsSeterus, Inc

*** Please See Attached Documents ***
Dear Ms***w:On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyHowever, as the borrower has provided written authorization to provide your office withthis information, enclosed is a copy of our response mailed directly to the borrower today, August 26, 2015,via UPS 2Day DeliveryWe believe we have addressed the concerns presented.The enclosed information is for your internal use only and is not to be publically posted.We will remain in contact with you, as our designated Revdex.com representative, should theBureau require any further information.If you have any further questions, you may contact me directly at***Sincerely,Sharron B***Consumer and Government AffairsSeterus, Inc.Enclosure

*** Please See Attached Documents ***
Dear *** ***:On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a
result, we sent a detailed response directly to the borrower today, October 26, 2015,via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at ***.Sincerely,Sharron B***Consumer and Government AffairsSeterus, Inc

*** Please See Attached Documents ***
Dear Ms***:On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyHowever,
we sent a detailed response directly to the borrower today, July16, 2015, via*** 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact with you,as our designated Revdex.com representative, should the Bureau require any further information.If you have any further questions, you may contact me directly at ***Sincerely,Eric K***Consumer and Government AffairsSeterus, Inc

I am writing to let you know my loan assumption has finally been approved and resolved.*** *** * *** *** * *** ** *** * *** *** *** *** *** ** *** *** *** * *** ** *** * *** * * *** * * *** *** ***

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers' privacy. As a result, we sent a detailed response directly to the borrower today, June 29, 2016, via UPS 2nd Day Air

On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case
It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy. However, as the borrower has provided
written authorization to provide your office with this information, enclosed is a copy of our response mailed directly to the borrower today, March 24, 2016, via UPS 2Day Delivery. We believe we have addressed the concerns presented