Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am still waiting on a response from the fraud department.  the police station, [redacted] the government has not heard from this company at all.  This company has failed to send me every receipt with a signature. I have no receipts or nothing from this company. Still waiting.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.   Not really happy with it but just want it to end.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 7, 2014
 
 
 
[redacted]
 
 
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RE:         Inquiries from Barclays Bank Delaware
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My address is not [redacted] (spelled and implied this way by [redacted]).  My correct address, as provided to the Revdex.com is [redacted] and in no other format.
 
Secondly, you have completely overlooked my concerns.  I have received your letter by mail YES, but you did not say anything in it other than there was no account in my name; but yet you come here to the Revdex.com with a reply indicating an account # ending 8362 or something.I want my name, social security number, date of birth immediately removed and deleted from any account associated with your bank that I did not open. This is the reason why I made this complaint against you to ensure that I would not be affected in any way in the future should I decide to ever apply with your bank. This is the reason why I want my name, social security number, date of birth and whatever else deleted form this account that you have whether reporting or not. I want my social security number cleared from this account so that I will not have issues in the future if I wish to consider an account with your bank.
 
As far as your replies her at the Revdex.com, I would appreciate that you reply in detail. I am authorizing you to say or comment accordingly as directly as possible as to my concerns because your letter that was written was brief and did not cover these concerns as stated in my reply herein. Your prompt attention to my requests would be greatly appreciated.
 
 
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not received anything from Barclays yet. 
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 17, 2016
 
 
*
[redacted]
[redacted]
[redacted]
 
 
RE:          Visa Black Card account ending 8392
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885
font-family: 'Times New Roman';">Wilmington, DE 19899-8885
May 5, 2014
[redacted]
    
RE:     Carnival MasterCard Account ending in 1720
          
[redacted] 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 9:00 a.m. to 6:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   July 10, 2015   [redacted]      RE:     Payment posted to...

Barclaycard           [redacted] 
 Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at l[redacted] My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
There are two reasons I rejected the business' response.  Barclays states they have sent me a letter with a description of the actions they have taken and it will arrive within 7-10 business days.  I am only given ten days to accept or reject Barclays' response through the Revdex.com online system.  That means that I may not receive Barclays' letter until after the 10 days has expired to accept or reject Barclays' response.  Secondly, I am also seeking financial compensation in the amount of $1000 for Barclays' unauthorized inquiry on my Equifax credit report.
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
style='FONT-SIZE: 10.5pt; FONT-FAMILY: "Barclays Sans"'> 
 
 
May 23, 2016
 
 
 
[redacted]
 
 
RE:          Barclaycard Arrival MasterCard account ending 4633
               
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at[redacted] or call me directly at[redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
April 16,...

2014
[redacted]
Re:   L.L. Bean Visa Account ending in 1404
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you have not received the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 9:00 a.m. to 6:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   May 15, 2015   [redacted]
[redacted]
[redacted]  RE:       L.L. Bean Visa account ending...

8812            [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]       [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
March 24, 2014
 
 
 
[redacted]
[redacted]
[redacted]
[redacted]  [redacted]
 
 
RE:     NFL Extra...

Points Reward Program Visa account ending in 6829
          
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are normally 10:00 a.m. to 7:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
October 10, 2014
 
 
 
[redacted]
 
 
RE:     ...

Application for Barclaycard Rewards MasterCard ID 43112416
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

Horrible customer service...deceptive practices

P.O. Box 8885Wilmington, DE 19899-8885   October 6, 2015   [redacted]
[redacted]
[redacted]  RE:          Barclaycard Financing Visa...

account ending 4432 
[redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]          [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   March 17, 2015   [redacted]      RE:     Miles and More MasterCard account...

ending 1391           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,
[redacted]
 
 
[redacted]       [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]
Attention Revdex.com of Delaware,
 
Yesterday, October 11th.  2016,  I was contacted by your office to accept or decline Barclay Banks decision concerning my complaint. I had submitted the form that I was not satisfied with their reply. Today, October 12th. 2016, I am happy to say that I have spoken with their Customer Support and my concerns have been met and I am happy concerning my wishes on my account. All late fees have been removed and I have closed this account and Barclay Bank has agreed to accept my monthly payment of 
$50.00 each month and I have closed this account. I am satisfied with the outcome and you may close my complaint as accepted by me.
 
Thank you,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received the letter stating that the transactions posted here were voided and refunded to my balance however charges took place after I submitted this complaint that haven't been accounted for due to late response from Barclay.
All charges made after 06/21/2014 are unauthorized charges for which I want voided out this will solve the issue as I lost my card prior and the 22nd of june is when I started receiving the unauthorized charges which lasted up until Barclay finally de-activated the card on the 15th of july thank you