Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The bank called following receipt of the complaint and I was assisted by a department other than the fraud department to have the fraudulent charges removed from my account. It was the Revdex.com complaint that finally got me routed to someone at the bank to help resolve the matter. Thank you very much for the assistance.
 
Regards,
 
[redacted]

P.O. Box 8885Wilmington, DE  19899-8885   March 26, 2015   [redacted]  RE:       Marketing Solicitations from Barclays...

Bank Delaware [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
July 11, 2014
 
 
 
[redacted]
 
 
RE:       US Airways MasterCard account ending 4643
           
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,

P.O. Box...

8885
Wilmington, DE 19899-8885
 
 
 
April 23, 2015
 
 
 
[redacted]
[redacted]
[redacted]  [redacted]
 
 
RE:       Barclaycard Arrival MasterCard account ending 7022
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
[redacted]
[redacted]
[redacted]
 
 
[redacted]       [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
Problem:
I logged into my account today and noticed that my credit limit was reduced from $3,500 to $1,700. I have had this account for a few years. During this time, I have never missed a payment nor have I ever paid late. In addition, I pay more than the minimum amount due each month. I would understand the credit limit decrease if I missed a payment or was late making my payments. I think that it is awful that a customer who pays on time each month, and has not missed a payment, is treated this way.
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Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
My credit limit of $3,500 restored

P.O. Box 8885Wilmington, DE 19899-8885   September 30, 2015   [redacted]      RE:     Frontier MasterCard account...

ending in1009           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,
 
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885   April 16, 2015   
[redacted]
[redacted]
[redacted]  RE:       AAdvantage Aviator MasterCard account...

ending in 8694 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely[redacted]
[redacted]
 
 
[redacted]         [redacted]

I have just bought a cell phone and it was owned by someone who owed them money. I requested they stop calling me, but they have called repeatedly. When I requested a fax number so I could fax them a C&D letter, they refused and stated all written material is sent in writing. I have over 15 years oif experiance working for GLB, and Fleet Bank's collection departements. By NYS law, they were required to take my number out by verbal request. It is a sad state of affairs with modern bill collectors that they have no training in the FDCA.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
February 14, 2014
 
 
 
[redacted]
[redacted]
[redacted]  [redacted]     
 
RE:     BJ’s Visa...

account ending in 4078
          
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 for that response to be received through the mail.
 
If you have not received the detailed response or have additional questions, please contact our office at [redacted]. My office hours are normally 10:00 a.m. to 7:00 p.m. ET Monday through Friday. It is my pleasure to have been of service. 
 
[redacted]
[redacted]
[redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have yet to receive anything in writing guaranteeing the card has been removed from my credit report. Can you please provide proof it has been deleted?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
Problem:
hello I been in brazil for over 1 year I pulled my credit report to find these inquries on my credit report that dont belong to me 2 of them:: BRCLYSBANKDE Jun 28, 2015 Jul 2017 Bank BRCLYSBANKDE Sep 28, 2014 Oct 2016 Bank
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Desired Outcome:
I would like this to be removed from my credit report's asap..pleasethis does not belong to me and I did not let no one apply for a brayclay card...
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I just received mail correspondence from Barklay card. They insist that they are unwilling to provide a prorated refund of the annual fee despite significant  changes to the user agreement. Regretfully, I can understand their position as they are a large corporate structure with the need to attend to the bottom line in lieu of the individual customer. 
Regards,

P.O. Box 8885Wilmington, DE 19899-8885   September 11, 2015   [redacted]
[redacted]
[redacted]  RE:          NFL Extra Points Visa account...

ending in 6343 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday. Sincerely,[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   April 13, 2015   [redacted]
[redacted]  RE:         NFL Extra Points Program Visa account ending...

1034                [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   March 31, 2015    [redacted]
[redacted]
[redacted]  RE:         US Airways MasterCard account ending...

3709 
[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   May 20, 2015   [redacted]
[redacted]
[redacted]  RE:          Hawaiian Airlines MasterCard account ending...

in 2022 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,[redacted]
[redacted]

Revdex.com:
After numerous attempts to communicate with Barclay Bank I contacted Revdex.com and it was that intervention that prompted them to respond to the letter I had sent to the Office of the President three weeks previously. My letter to the Office of the President was 7th in a series of letters sent to Barclay Bank accompanied by death certificates and obituaries for my late Mother. While they never admitted wrongdoing, they did submit a check in the amount of $90.00 and referred to it as Fee Reimbursement. Had Revdex.com not intervened, I doubt if the issue would have been resolved. Thank you for your assistance in resolving this issue.
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
 
Regards,
[redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 17, 2014
 
 
 
[redacted]
 
 
RE:        ...

Payment made to BarclaycardUS
               
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [email protected] or by calling me directly at 866-750-6031, ext. 57197. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,