Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885Wilmington, DE  19899-8885   March 4, 2015   [redacted]
[redacted]
[redacted]  RE:       US Airways MasterCard account ending...

1161            [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 3, 2016 
 
 
 
[redacted]
[redacted]
[redacted]  [redacted]
 
 
RE:          JetBlue Rewards MasterCard ending in 1006
               
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] or by calling me directly at [redacted]. Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.
 
Sincerely,
 
[redacted]
[redacted]
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[redacted]         [redacted]
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P.O. Box 8885
Wilmington, DE 19899-8885
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November 15, 2016
 
 
 
[redacted]   
 
RE:     Barclaycard Rewards account ending in 7937
          
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885   February 23, 2015   [redacted]
[redacted]
[redacted]      RE:     US Airways MasterCard ending in 6135           [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
June 23, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
RE:       Credit Card...

Inquiries
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   December 4, 2014   
[redacted]
[redacted]  RE:          Barclaycard Financing Visa account ending 8998 [redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I understand the issue is resolved, however, they did not see very apologetic or care that my issue even happened to begin with and caused more headache and grief than resolving the issues, example is missed calls, number given to reach out didn't work, and had no way to recontact except with going through a hassle with card services to track down the person in charge and email them. Just overall disgusted with how my case was handled even with the Revdex.com involved Regards,

P.O. Box 8885Wilmington, DE 19899-8885   April 28, 2015   [redacted]
[redacted]
[redacted] RE:       Juniper MasterCard account ending 3605           
[redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The issue persisted. After the provider removed my auto-payment twice, I went through the customer service agent to process the payment and put back the auto-payment. Again, March auto-payment never executed and I was again charged with interest and late fee.I contacted customer service [redacted]) and she removed the interest charge. She instructed me not to pay for March. She will monitor and review my account for the issue to make sure I will not get further interest and late fee charges; She will make sure that the auto-payment will work.The Revdex.com complain was regarding the software business logic error. It has not been fixed yet. The case cannot be closed without my confirmation. 
Regards,

P.O. Box 8885
font-family: 'Times New Roman';">Wilmington, DE 19899-8885
May 5, 2014
[redacted]
[redacted]
[redacted]  [redacted]
    
RE:     Barclaycard Financing Visa account ending in 8119
          
[redacted] 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 10:00 a.m. to 7:00 p.m. ET, Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   August 17, 2015   [redacted]
[redacted]
[redacted]  [redacted]      RE:          Barclaycard...

Rewards MasterCard account ending 4636           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
December 8, 2016
 
 
 
[redacted]
 
 
RE:          Upromise MasterCard account ending 9013
               
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] ext. XXXXX. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
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[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
 
Regards,
 
[redacted]

Tell us why here...P.O. Box 8885Wilmington, DE 19899-8885November 30, 2015[redacted]
[redacted]
[redacted]RE:          Barclaycard Rewards MasterCard account ending 6069[redacted]...

[redacted]Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]
[redacted]
[redacted]         [redacted]

P.O. Box 8885
Wilmington,...

DE 19899-8885
 
 
 
November 17, 2016
 
 
 
[redacted]
[redacted]
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[redacted]
    
 
RE:     AAdvantage Aviator Red MasterCard account ending in 3271
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. While we previously responded to your correspondence through the Consumer Financial Protection Bureau (‘CFPB’), we have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7 to 10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. [redacted]. My office hours are 7:30 a.m. to 4:30 p.m. PT Monday through Friday.
 
Sincerely,
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 20, 2016
 
 
 
[redacted]
[redacted]
[redacted]    
 
 
RE:     Barclaycard Rewards MasterCard account ending in 9132
          
[redacted] 
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
[redacted]
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[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   January 26, 2015   [redacted]8      RE:     Barclaycard Financing account ending in...

8434           [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10529385, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Barclays US informed me they are unable to resolve my complaint.  They refuse to reallocate my past payments.  It is a scam for Barclays US to not credit my account, in any fashion, for the deferred charges.  They are just waiting for the deferred payment period to end and to then charge me a ballon interest payment.  This practice should not be allowed.
Regards,