Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885Wilmington, DE 19899-8885   November 18, 2014   [redacted]  RE:         Barclaycard Rewards MasterCard...

account ending 0158 [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
September 23, 2014
 
 
 
[redacted]
[redacted]
[redacted]  [redacted]
 
 
RE:   Upromise...

MasterCard account ending 9845
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
10.5pt; font-family: 'Times New Roman';">Wilmington, DE 19899-8885
August 11, 2014 
[redacted]
RE:          Barclaycard Arrival MasterCard account ending 8774
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our hours of operation are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
[redacted]
 
 
[redacted]          [redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
October 28, 2014
 
 
 
[redacted]
[redacted]
[redacted]
[redacted]
 
 
/>
RE:         Wyndham Rewards Visa account ending 4458
               
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
July 25, 2014
 
 
 
[redacted]
 
 
/>
RE:       Barclaycard Financing Visa account ending 4417
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

This organization hides its executive names. The only reason for this is to avoid personal responsibility. This is a huge negative!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
when I spoke to [redacted] at Barclays he shared with me that if I was willing to get a letter from my bank that the account had not been closed or act number changed that Barclays would remove the incorrect late payment reporting. I literally got this letter within 2 hours and emailed it directly to [redacted]. After calling [redacted] he shared they would update the reporting since he recieved the letter. He is the only one at Barclays that was both helpful and followed through. I have yet to receive any letter confirming this. I do have a need to have this letter in hand to show creditors until the credit bureau reflects clefts the change. This is marked as not satisfied as I still have no proof this has been corrected. Waiting on the letter. If the correction has in fact been made I am satusfied. I am just waiting on proof. I will happily accept an email also.
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
July 27, 2016
 
 
 
[redacted]
[redacted]
[redacted]    
 
 
RE:     Barclaycard with iTunes Visa account ending in 2430
          
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,
 
[redacted]
 
 
CC:         Revdex.com of Delaware

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 21, 2016
 
 
 
[redacted]
 
 
Re:          Wyndham Rewards Visa account ending in 4190
*
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   May 8, 2015   [redacted]
[redacted]
[redacted]  RE:         AAdvantage Aviator MasterCard account ending 5090...

 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,
[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 9, 2014
 
 
 
[redacted]
 
RE:        ...

Barclaycard with iTunes Rewards Visa account ending in 1780
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885December 9, 2015[redacted]
[redacted]
[redacted]RE:     Barclaycard Visa with Apple Rewards application ID 52273654[redacted]  Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely,[redacted]
[redacted]
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 7, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
/>
RE:         Application for Barclaycard Rewards account
               
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   January 8, 2015   
[redacted]  RE:          Juniper MasterCard account ending...

0212  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 6, 2016
 
 
 
[redacted]
[redacted]
[redacted]
 
 
RE:  Application for Barclaycard Arrival MasterCard account
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] or by calling me directly at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,
 
[redacted]
[redacted]
*
*
*
[redacted]

I have called this company multiple times to try and resolve this issue. They hang up on me and refuse to assist me. I noticed that someone had applied for an account on November 11,2015 with my information. Whenever I try to get them to remove the inquiry from my credit report, they refuse to help me because I don't have an open account. I tried to tell them it was fraud, but they wouldn't transfer me to a supervisor or the fraud team.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 3, 2014
 
 
 
[redacted]
 
 
/>
RE:         Priceline Visa account ending 8164
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   February 11, 2015   [redacted]      RE:       Barclaycard Financing...

Visa account ending 8059           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,[redacted]
 
 
[redacted]       [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
I personally feel that telling the rep "never mind" and hanging up on them would be a clear "NO" but I did hang up and not clearly say that I did not want this account.  Therefore, I am not going to waste anymore of my time with this as it will do no good.
Regards,
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885December 11, 2015[redacted]
[redacted]
[redacted]RE:          Barclaycard Arrival MasterCard account ending 9344
[redacted]...

Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]
[redacted]
[redacted]         [redacted]