Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Even though I have received an apology letter from Barclay. So far, I have not received any miles credit from the issuer.  Also, attached is my statement from Barclay in April. I spent more than 5k and the miles missing should be 5.2k miles, not 2.5k miles.  Please review attached. I look forward to Barclay's sincere action.
 
Regards,

P.O. Box 8885
'Barclays Sans','sans-serif'; COLOR: black; FONT-SIZE: 10.5pt; mso-themecolor: text1">Wilmington, DE 19899-8885
 
 
 
September 21, 2015
 
 
 
[redacted]
 
 
RE:          Inquiries for a Barclaycard account.
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.
 
Sincerely,
[redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 9, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
Re: Marketing Solicitations from Barclays Bank...

Delaware
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
August 12, 2014
 
 
 
[redacted]
 
 
RE:     ...

Barclaycard Financing Visa account ending 8780
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our hours of operation are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
April 6, 2016
 
 
 
[redacted]
 
 
RE:         AAdvantage Aviator Red MasterCard account ending 9171
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] or by calling me directly at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,
 
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885October 20, 2015[redacted]RE:          NFL Extra Points Visa account ending 5601...

and                Barclaycard Arrival MasterCard account ending 2853[redacted]Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   September 9, 2015    [redacted]
[redacted]
[redacted]  Re:          Correspondence...

forwarded from the Revdex.com of Delaware  [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,  [redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
October 7, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
/>
RE:         Priceline Visa account number ending in 0826
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not been provided with any type of resolution or any details regarding the investigation. The complaint will remain open until a resolution is made.
Regards,

P.O. Box 8885
Wilmington, DE...

19899-8885
 
 
 
November 28, 2014
 
 
 
[redacted]
 
 
RE:       Barclaycard Financing Visa account ending in 5148
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our hours of operation are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
[redacted]
 
 
[redacted]       [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   May 20, 2015   [redacted]
[redacted]
[redacted]  Re:        AAdvantage Aviator MasterCard account ending...

in 9936 [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,[redacted]
 
 
[redacted]       [redacted]

I opened a Barclays cashforward world mastercard on the sole fact that in the mailing it offered a $200.00 cash back on the first $500.00 charged to the card. Once I hit $500.00, Barclays only gave me $100.00 cash back and said that is all they offer, even though I had opened a case (3007013) with them on this issue and even faxed the pre-approved form I received in the mail with the $200.00 cash back offer on it. As of today (30 days later) they have not resolved this issue, and now say it could be a while longer as it is still being looked into. I have the original mailing to me with the $200.00 offer, and would be willing to fax it again to someone who would resolve this issue. Also with this 30 day window I got another offer from Barclays stating the same $200.00 cash back offer.

P.O. Box 8885Wilmington, DE 19899-8885November 17, 2015[redacted]RE:     AAdvantage Aviator Red MasterCard account ending in 0949[redacted] Thank you for...

your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the detailed response or have additional questions, please contact our office at[redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885November 18, 2015[redacted]RE:          Barclaycard Rewards MasterCard account ending...

5388[redacted]Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]         [redacted]

P.O. Box 8885
Wilmington, DE...

19899-8885
 
 
 
November 28, 2016
 
 
 
[redacted]
 
 
RE:          Juniper MasterCard account ending in 1797
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 7:30 a.m. to 4:30 p.m. PT Monday through Friday.
 
Sincerely,
 
[redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
style='FONT-SIZE: 10.5pt; FONT-FAMILY: "Barclays Sans"'> 
 
 
December 19, 2016
 
 
 
[redacted]
 
RE:          Barclaycard Rewards MasterCard account ending in 4307
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885December 18, 2015[redacted]RE:     Marketing Solicitations from Barclays Bank Delaware[redacted]  Thank you for your...

recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.Sincerely,
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   February 9, 2015   [redacted]
[redacted]
[redacted]
[redacted]  [redacted]      RE:     Barclaycard Financing Visa...

Card account ending 8905           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   July 9, 2015   
[redacted]
[redacted]
[redacted]  RE:          Barclaycard Visa with Apple Rewards...

account ending 7641 
[redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   January 9, 2015    [redacted]
[redacted]
[redacted]   RE:      [redacted] MasterCard account ending...

0222 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.  Sincerely,