Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First, I am currently traveling and will not see the letter from Barclay's until after the time period Revdex.com has for responses.  Second, I want to thank [redacted] for her efforts in investigating the three separate instances where Barclay Card did not replace our stolen cards. As I cannot see the letter, I hope that the information gleaned can help Barclay's to run a better program. Third, the reason I am not accepting the response, is that the issues caused $600 in real expenses to me. Although I do appreciate the 15,000 points credited to may account, I think we warrant more.
Regards,

P.O. Box 8885 Wilmington, DE 19899-8885       May 25, 2016       [redacted]     RE:          Barclaycard Arrival MasterCard account ending in 2877 Priceline Visa account ending in 8582                 [redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.   We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.   Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.   Sincerely,         [redacted]     CC:         Revdex.com of Delaware

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
Problem:
I have been the victim of ongoing ID Theft committed by my sibling whom is a drug addict. He currently is a wanted fugitive and he has opened a account in my name using my info with Barclays Bank. I have tried working with Barclays in the past to try and resolve this and they will not assist me in resolving this. I am a disabled veteran and there treating me worse then the VA. I please ask that this account be removed from my name and credit reports.
Translate
 
Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
I would like for Barclays to please remove this account which is not mine from my Credit Reports as well as remove my name and SSN from this fraud account.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I SPOKE WITH [redacted] TODAY AND WAS TOLD THAT THIS INQUIRY WILL BE REMOVED FROM MY CREDIT FILE WITHIN 30 DAYS IF THEY WILL CONFIRM THAT THIS IS TRUE THIS CASE CAN BE CLOSED AS THE INQUIRY WAS FRAUDULENT. I HAVEN'T GOT AN LETTER YET IT WAS JUST MAILED OUT I WAS TOLD.
 
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
March 28, 2014
 
 
 
[redacted]
 
 
Re:   Barclaycard Arrival World...

MasterCard account ending in 8040
 
[redacted]:
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are normally 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P. O. Box 8885
Wilmington, DE 19899-8885
class="tfid16011">
April 20, 2016
 
[redacted]          [redacted]
 
Dear Revdex.com:
 
We have recently received the inquiry addressed to Barclays Bank Delaware in behalf of Mr. Matthew [redacted] and appreciate the opportunity to respond. To ensure the most efficient handling, Mr. [redacted]’s correspondence was forwarded to the Office of President to investigate.
We have fully reviewed and subsequently resolved the inquiry sent by Mr. [redacted].
Should your office or Mr. [redacted] have any questions regarding this account, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
Sincerely,
[redacted]
[redacted]
*

P.O. Box 8885
Wilmington, DE 19899-8885
0in 0pt"> 
 
 
November 18, 2016
 
 
 
[redacted]
 
 
RE:          JetBlue Rewards MasterCard account ending in 9987
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted] contact me directly at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885   August 3, 2015   [redacted]  RE:          Barclaycard Financing Visa account ending in 6462                [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,  
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   March 13, 2015   [redacted]  RE:       US Airways MasterCard account ending...

2008            [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,[redacted]
 
 
[redacted]       [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
April 10, 2015
 
 
 
[redacted]
 
 
RE:          Barclaycard Rewards MasterCard account ending 3801
 
[redacted] 
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.
 
[redacted]
 
 
 
[redacted]          [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
September 18, 2014
 
 
 
[redacted]
[redacted]
[redacted]
[redacted]
 
 
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RE:         Barclaycard Financing Visa Card account ending 0789
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   September 28, 2015   [redacted] [redacted]
[redacted]
[redacted]  RE:          AAdvantage Aviator Red...

MasterCard account ending 2249 Dear [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
font-family: 'Times New Roman';">Wilmington, DE  19899-8885
March 3, 2014
[redacted]
[redacted]
[redacted]
1
Re:   Frontier MasterCard Account ending in 7885
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you have not received the detailed response or have additional questions, please contact our office at [redacted] My office hours are 9:00 a.m. to 6:00 p.m. ET Monday through Friday.

Tell us why here...P.O. Box 8885Wilmington, DE  19899-8885November 30, 2015[redacted]
[redacted]
[redacted]RE:          Wyndham Rewards Visa account ending 6912[redacted]...

[redacted]Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely,
[redacted]
[redacted]
[redacted]         [redacted]

Barclays Bank Delaware • Wilmington, Delaware
P.O. Box 8885
Wilmington, DE 19899-8885
November 22, 2016
[redacted]...


RE: Barclaycard Ring MasterCard account ending 3722
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
If you do not receive the summary, or have additional questions, please contact our office at [redacted] or call me directly at [redacted]. My office hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. ET.
Sincerely,
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885   February 20, 2015   [redacted]
[redacted]
[redacted]  [redacted]  RE:          Barclaycard Rewards...

MasterCard account ending 1274 [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]          [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
After I filed the above complain I'd received a letter from Barclays Bank Delaware they mentioned in their response above. However, that letter is just one more boilerplate letter from Barclays Bank Delaware that does not address a single of the inquiries I have been making to the bank since December 2013. In particular, I requested to VALIDATE my alleged account with Barclays Bank Delaware, and I requested to provide me with documentation (18 types of possible evidence) that would prove that I ever had/maintained an account with Barclays Bank Delaware. The bank never addressed those requests of mine. The reason is obvious to me - Barclays Bank Delaware is a fraud.  They simulate having an account on my name that I never opened with them.

P.O. Box 8885Wilmington, DE 19899-8885   January 8, 2015   [redacted]
[redacted]
[redacted]      RE:     SallieMae MasterCard account ending...

4018           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P. O. Box 8885
Wilmington, DE 19899-8885
Sans';"> 
 
 
March 31, 2016
 
 
 
[redacted]
 
 
RE:          Barclaycard Rewards MasterCard account ending 5528
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,
 
 
 
 
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   September 11, 2015   [redacted]
[redacted]
[redacted]      RE:     Barclaycard Rewards MasterCard account ending...

in 3371           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,[redacted]
[redacted]