Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 13, 2014
 
 
 
[redacted]
 
 
RE:      US...

Airways MasterCard account ending in 4394
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   March 2, 2015   [redacted]
[redacted]
[redacted]  RE:       Barclaycard Financing Visa account ending in...

4004 [redacted] We are in receipt of correspondence forwarded to Barclays Bank Delaware (‘Barclaycard’). To ensure your concern is handled in the most efficient manner, it was referred to my attention within the Office of the President. As a member of the Office of the President, I have primary responsibility for investigating and responding to complaints on behalf of the executives within our organization. We understand your concerns regarding your account and would like to take this opportunity to respond accordingly. We hope this clarifies matters.  If you have further questions, please contact me directly at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday. Sincerely,[redacted]
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885December 9, 2015[redacted]
[redacted]RE:          Barclaycard Arrival MasterCard account ending 9363
[redacted]...

[redacted]Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   July 20, 2015   [redacted]  RE:          Priceline Visa...

account ending 5872 [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885November 4, 2015 [redacted]
[redacted]
[redacted] RE:          Barclaycard Arrival MasterCard account ending in 7596[redacted]...

Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely,[redacted]
[redacted]
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I do not accept their response.  I received the letter last night and it says the same thing I was told on the phone. We ran your credit and lowered your limit. They did not run my credit when it was bad they only ran it after I paid off my balance.  After speaking with several people I was told this is what credit card companies do.  This is wrong.  I was punished for doing the right thing but paying off my balance raised a flag with them.  I want the limit put back to what it was. I am not asking for an increase just what was mine.  They are being unethical and I don't appreciate it.  That is bad customer service and makes them a bad company for doing that to customers. I will also be sending a letter to the attorney general for this unethical move unless my limit is put back.
 
Thank you.
Regards,

P.O. Box 8885Wilmington, DE 19899-8885   June 12, 2015   [redacted]  RE:       Barclaycard with ITunes Rewards Visa account ending...

7818            [redacted]
 Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 16, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
Re: Marketing Solicitations from Barclays Bank Delaware
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at E[redacted] My office hours are 8:00 a.m. to 9:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
I was contacted by the business and spoke to a "higher-up" who would try to assist and see if the account could be reopened. I was told false information about the information they had pulled from my credit report- I know this because I went to my financial planner and he pulled an updated copy of my report the following day. It really upsets me that they're eat their members without appreciation. I want nothing to do with Barclays, but I do want this to be on the record so other consumers can see it and be forewarned.

P.O. Box 8885Wilmington, DE 19899-8885   June 15, 2015   [redacted]
  RE:       Barclaycard Visa with Apple Rewards account ending...

6944            [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]ur office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,[redacted]
 
 
[redacted]       [redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
August 8, 2014
 
 
 
[redacted]
 
 
RE:   Barclaycard...

Financing Visa account ending 5769
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 7, 2016
 
 
 
[redacted]
 
 
RE:          Carnival MasterCard account ending 2704
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. Our office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
style='FONT-SIZE: 10.5pt; FONT-FAMILY: "Barclays Sans"'> 
 
 
October 14, 2016
 
 
 
[redacted]    
 
RE:     Barclaycard Visa with Apple Rewards Application
           [redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted] [redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   July 30, 2015   [redacted]      RE:     Juniper MasterCard account ending in...

3676           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,[redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
October 7, 2014
 
 
 
[redacted]
 
 
RE:     ...

Barclaycard Financing Visa account ending 1527
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
0in 0pt"> 
 
 
November 25, 2016
 
 
*
[redacted]
[redacted]
*
[redacted]
 
RE:          Barclaycard Ring MasterCard account ending in 0070
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
0in 0pt"> 
 
 
November 22, 2016
 
 
*
[redacted]
[redacted]    
 
 
RE:     Priceline Visa account ending in 7058
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted] or call me directly at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
August 26, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
RE:         Correspondence forwarded from the Revdex.com
               
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
[redacted]
 
 
 
 
[redacted]
[redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Barclay sent me a letter stating that they found the $500 and were issuing the credit for payment to the account. My bill shows a provisional credit but has not deducted the amount from the bill. Today, Barclay took out $500 from the account which was not authorized. This caused an overdraft on my account and I incurred an additional $25.00 because my bank had to cover the charge. So they have now taken $1,000 for a $500 provisional credit. My daughter received a letter from Barclay stating that the $500 was credited to her account by mistaken. There has been no $500 payment associated with HER Barclay account in the past year. Barclay lies. They never found the money and just took from the bank account again. I am contacting an attorney regarding this matter today. I have spoken directly with the attorney General's office. They will be contacting Barclay on this matter and an investigation into Barclay's businesses practices will be forthcoming. It's too bad that they can't be honest in their business dealings but I'm through dealing with Barclay directly because all they do is lie. You can close the case if you want to. I'm filing a law suit against Barclay and Wyndham Rewards. 
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
July 26, 2016
 
 
 
[redacted]
[redacted]
[redacted]
 
 
RE:          Barclaycard Rewards MasterCard account ending in 3916
          
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. ET.
 
Sincerely,
 
[redacted]
[redacted]
*
*
[redacted]         [redacted]