Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I await the business's response.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
On 12-10-2014, I emailed the picture dated same to [redacted]On 12-15-2014, I received this response from that email address:Good afternoon [redacted]Thank you for providing a picture of the envelopes you have received.Again I sincerely apologize for the time this has taken to resolve. I will be sending a letter confirming the names have been removed.Respectfully,[redacted]
[redacted]BarclaycardOn 12-26-14 continued to receive Barclaycard solicitation as shown in the attached pic, emailed to [redacted] the same day with the following message:"Your letter has not been received, but today, yet another marketing mailing was."Today 12-29-14 I received almost the same claim, via the Revdex.com system, that a confirmation letter will be sent, the one promised on 12-15-14, but with a 7-10 day delay (outside the 5 day Revdex.com expiration window).These delays constantly overrunning are unacceptable. I do not want a confirmation letter if it will ever actually be sent - I want all mailings to stop, as I have requested over and over and over and over and over again for months.
Regards,

P.O. Box 8885Wilmington, DE 19899-8885December 14, 2015[redacted]
[redacted]RE:          Barclaycard Visa with Apple Rewards account ending 0296[redacted]...

[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely,
[redacted] [redacted]         [redacted]

Revdex.com:
As put in the message from the business, it takes 7 to 10 days for their response to arrive in mail, however, Revdex.com just allows me 5 days to respond. Therefore, I was left with no choice but to "reject" this. The reason is NOT I am not satisfied with the business' solution but because I don't know yet what their solution is. Please extend the timeline I have to make a decision to accommodate the days it takes for the response to arrive in mail. Reference to complaint ID [redacted]
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
0in 0pt"> 
 
 
December 5, 2016
 
 
 
[redacted]    
 
 
RE:     Carnival MasterCard account ending in 1850
          
Dear Marcellous Bell:
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at[redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
March 6, 2014
 
 
 
[redacted]
 
Re:   Barclaycard Rewards MasterCard...

Application
 
[redacted]
           
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover and on March 3, 2014, we sent you a detailed response of the investigation and any actions we may have taken. Please allow up to 7-10 days receive this in the mail.
 
If you do not received the detailed response or have additional questions, please contact our office at [redacted]. My office hours are normally 9:00 a.m. to 6:00 p.m. ET Monday through Friday. It is my pleasure to have been of service.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,

P.O. Box 8885Wilmington, DE 19899-8885   March 11, 2015   [redacted]
[redacted]
[redacted]    RE:   Juniper Platinum MasterCard account ending...

1690      [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
May 23, 2014
 
 
 
[redacted]
[redacted]
[redacted] [redacted]
 
Re:   Barclaycard Rewards MasterCard Account...

ending in 9650
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are normally 9:00 a.m. to 6:00 p.m. ET Monday through Friday.

P. O. Box 8885 Wilmington, DE 19899-8885
Sans';">      September 27, 2016       [redacted]     RE:          JetBlue Rewards MasterCard ending 8528   [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was
forwarded to Barclaycard’s Office of the President to investigate and respond.   We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.   If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are
Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.   Sincerely, [redacted]
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[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   December 9, 2014   [redacted]  Re:  Hawaiian Airlines MasterCard account ending 0724  [redacted]...

[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
July 28, 2016
 
 
 
[redacted]
[redacted]
[redacted]    
 
 
RE:     Barclaycard Rewards MasterCard account ending in 9132
          
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,
 
[redacted]
[redacted]
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[redacted]         [redacted]

P.O. Box 8885
Wilmington,...

DE 19899-8885
 
 
 
June 5, 2015
 
 
 
[redacted]
[redacted]
[redacted]
 
Re:  Marketing Solicitations from Barclays Bank Delaware
 
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.
 
Sincerely,
[redacted]
[redacted]
 
 
[redacted]         [redacted]

Barclay's Bank is horrible with the most rude customer service reps I've ever spoke to. I took this cc out in Dec 2014 threw Priceline due to being able to take advantage of the miles since my granddaughter was going to Hawaii in May for her honeymoon. I'm 80 years old and don't drive so I do a lot of my shopping online. I got a $6400 limit with Barclay's so I started Christmas Shopping and after charging $400 of my limit, I got declined. Thinking it was a mistake I called the company to ask what happened. They informed me that they suspect fraud and wanted to protect me. I told them that there is no fraud and even told them everything I bought and the price but that's when they got hateful. They said I needed to go to my bank and show them my ID and SOCIAL SECURITY CARD WITH MY CREDIT CARD. I informed them that I don't drive but I would be more than happy to email it to them, fax it or mail it. They insisted I mail it. They said they don't have an email or fax. I then persisted to tell them that I know for a fact that they were lying but I agreed and mailed them whatever they needed. So almost 2 months later, its February 2015, and I still havnt heard anything from this company so I decided to call. I asked to speak to a manager and was declined and was told that what I sent them wasn't good enough.I told them that's funny considering they have no problem taking my payment automatically debited from my personal bank account every month. I asked to speak to the President and I was told they don't have one. So here its April 2015 now and still can't use my card but they still take my payment from my checking account. I've never had a company treat me so horrible and disrespectful. I have a Discover card with $20,000 limit, Commerce Bank card with a $15,000 limit and a UMB Bank card with a $7000 limit and have had them for 35 years or more. My credit score is 745. This company is a joke and its just the worst experience I've ever had.

P.O. Box 8885
Wilmington, DE 19899-8885
October 15, 2014
[redacted]
Re:        Barclaycard Arrival MasterCard Account ending in 0060
            Barclaycard Financing Visa Account ending in 4942
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our hours of operation are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Complaint Type:
Billing or Collection Issues
select
Problem:
I HAVE SPENT SO MANY MONTHS WITH CALLS, LETTERS, POSTAGE AND AND I CANNOT RESOLVE ISSUES WITH BARCLAY CREDIT CARD. I HAVE TWO ACCOUNTS AND THEY ARE OVERCHARGING ME DUE TO HIGH INTEREST RATES WHICH I NEVER INCURRED BEFORE, EVERY TIME I CALL I CANNOT GET ANYTHING RESOLVED. THIS COMPANY ALSO ALLEDGED THAT I MADE A PURCHASE OF $42.016 TO ELIZABETH ARDEN, WHICH IS FALSE, I FOUND OUT THAT AN EMPLOYEE MADE AN ERROR, BUT THIS ERROR COST ME ALOT OF TIME, FRUSTRATION, MONEY WITH POSTAGE AND CALLS AND MAKING HIGH PAYMENTS THAT ARE NOT MINE. I WOULD SEND THEM COPIES OF STATEMENT FROM BOTH CDS STATING THE INTEREST FEES THEY ATTACHED TO MY ACCOUNT, I ALSO ASKED THEM TO WRITE AND SUBSTANTIATE ELIZABETH ARDEN, A LETTER OF APOLOGY AND NOTHING HAS BEEN DONE IN ALMOST 5 MOS. I CONTACTED ALOT OF CONSUMER AGENCIES AS WELL. I WAS ALSO CHARGED $92.00 LAST FEBRUARY, WHICH I PAID THEN THEY REVERSED IT BECAUSE THIS WAS ANOTHER ERROR THEY DID TO MY ACCOUNT, I DO NOT WANT THEM TO MAR MY CREDIT REPORT AND I AM SO ANGRY THAT I EVER TOOK AN ACCOUNT WITH THEM. I WROTE TO CURT HESS(INTERIM PREDISENT), NO RESPONSE, CONSUMER PROTECTION, ETC. I NEED ALOT MORE ASSISTANCE SO THAT THEY DO NOT ROB ME OF MY MONEY
Translate
 
 
 
 
Desired Outcome:
I NEED A FINAL CLARIFICATION OF ALL INTEREST FEES AGAINST MY ACCOUNT AND WHY, WHY MY MIN PAYMENT HAS GONE FROM $35- 90 AND $80, WHY HAVE NOT HEARD FROM THE PRESIDENT, WHY THEY NEVER SENT ME AN APOLOGY FOR [redacted] ISSUE AND CONFIRM THAT THIS WAS TAKEN CARE AND EXACTLY WHO CAUSED THIS ERROR.

P.O. Box 8885Wilmington, DE 19899-8885   April 14, 2015   [redacted]      RE:     Visa Black Card account ending...

3361           [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
 
 
[redacted]          [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   August 14, 2015   [redacted]  
[redacted]
[redacted]  RE:          Juniper MasterCard account...

ending 4483 [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,    [redacted]
[redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I'd like some sort of credit, I originally requested 600+ for reimbursement of using money from my Savings Account that I won't get back and borrowing money that I have yet to pay back. Some credit should be given to me, forget the 600+ but something that's fair for both parties. 
Regards,