Sharks Success Marketing Enterprises, Inc.

P. O. Box 8885
Wilmington, DE 19899-8885
 
 
 
October 17, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
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RE:         Juniper Credit Card account ending 2769
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 16, 2014
 
 
 
[redacted]
[redacted]
[redacted]
    
 
/>
RE:       US Airways MasterCard account ending 5170
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 13, 2014
 
 
 
[redacted]
 
 
RE:       US Airways...

MasterCard account ending 4643
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   December 16, 2014   [redacted]      RE:     US Airways MasterCard...

account ending 2838            [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
December 12, 2016
 
 
 
[redacted]
 
 
RE:          Miles and More MasterCard account ending 4453
 
Dear Tiffani Walker: 
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at[redacted]. Our office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885   January 26, 2015   [redacted]
[redacted]
[redacted]  [redacted]      RE:     Application for US Airways MasterCard account           [redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O.
Box 8885Wilmington,
DE 19899-8885October
20, 2015[redacted]RE:          Williams-Sonoma Visa account ending in
0284[redacted]...

Thank
you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’)
forwarded to us from the Revdex.com of Delaware. To ensure the most
efficient handling, this correspondence was forwarded to Barclaycard’s Office
of the President to investigate and respond. We
completed our investigation and sent you a detailed summary of any actions we
may have taken. Please allow 7-10 days for delivery by mail. If
you do not receive the summary, or have additional questions, please contact
our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m.
ET. Sincerely,[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   October 1, 2015   [redacted]
[redacted]
[redacted]  RE:          Application for Barclaycard...

Rewards MasterCard [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   October 2, 2015    [redacted]
[redacted]  RE:          AAdvantage Aviator Red...

MasterCard account ending in 9707 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,  [redacted]
[redacted]
 
 
[redacted]         [redacted]

P. O. Box 8885
Wilmington, DE 19899-8885
class="tfid16011">
April 20, 2016
 
[redacted]          [redacted]
 
Dear Revdex.com:
 
We have recently received the inquiry addressed to Barclays Bank Delaware in behalf of Mr. Matthew [redacted] and appreciate the opportunity to respond. To ensure the most efficient handling, Mr. [redacted]’s correspondence was forwarded to the Office of President to investigate.
We have fully reviewed and subsequently resolved the inquiry sent by Mr. [redacted].
Should your office or Mr. [redacted] have any questions regarding this account, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
Sincerely,
[redacted]
[redacted]
*

P.O. Box 8885Wilmington, DE 19899-8885   February 11, 2015   [redacted]
[redacted]
[redacted]      RE:     US Airways MasterCard account ending...

7967           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885 Wilmington, DE 19899-8885       November 3, 2016       [redacted]
[redacted]     RE:          Barclaycard Rewards MasterCard account ending in 5359   [redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.   We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.   Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.   Sincerely,         [redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   August 25, 2015    [redacted]
[redacted]
[redacted]  RE:          Barclaycard Rewards MasterCard...

account ending in 2939                [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,  
[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885 Wilmington, DE 19899-8885       May 25, 2016       [redacted]     RE:          Barclaycard Arrival MasterCard account ending in 2877 Priceline Visa account ending in 8582                 [redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.   We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.   Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.   Sincerely,         [redacted]     CC:         Revdex.com of Delaware

P.O. Box 8885Wilmington, DE 19899-8885   April 30, 2015   [redacted]  RE: Frontier MasterCard account ending in 5876 [redacted]
 Thank you for...

your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,    [redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First, I am currently traveling and will not see the letter from Barclay's until after the time period Revdex.com has for responses.  Second, I want to thank [redacted] for her efforts in investigating the three separate instances where Barclay Card did not replace our stolen cards. As I cannot see the letter, I hope that the information gleaned can help Barclay's to run a better program. Third, the reason I am not accepting the response, is that the issues caused $600 in real expenses to me. Although I do appreciate the 15,000 points credited to may account, I think we warrant more.
Regards,

P.O. Box 8885
font-family: 'Times New Roman';">Wilmington, DE 19899-8885
March 11, 2014
[redacted]
[redacted]
[redacted]
Re:   Juniper Platinum MasterCard Account ending in 5467
 
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you do not received the detailed response or have additional questions, please contact our office at [redacted] My office hours are normally 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
March 28, 2014
 
 
 
[redacted]
 
 
Re:   Barclaycard Arrival World...

MasterCard account ending in 8040
 
[redacted]:
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are normally 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
Problem:
I have been the victim of ongoing ID Theft committed by my sibling whom is a drug addict. He currently is a wanted fugitive and he has opened a account in my name using my info with Barclays Bank. I have tried working with Barclays in the past to try and resolve this and they will not assist me in resolving this. I am a disabled veteran and there treating me worse then the VA. I please ask that this account be removed from my name and credit reports.
Translate
 
Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
I would like for Barclays to please remove this account which is not mine from my Credit Reports as well as remove my name and SSN from this fraud account.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 18, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
Re: Barclaycard Financing Visa Card...

account ending 7850
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,