Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885Wilmington, DE 19899-8885   October 7, 2015   [redacted]
[redacted]
[redacted]  RE:          Barclaycard Rewards...

MasterCard account ending 0874                [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
September 19, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
Re:  Marketing Solicitations from Barclays Bank Delaware
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 13, 2014
 
 
 
[redacted]
 
 
RE:       US Airways...

MasterCard account ending 4643
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 16, 2014
 
 
 
[redacted]
[redacted]
[redacted]
    
 
/>
RE:       US Airways MasterCard account ending 5170
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   October 1, 2015   [redacted]
[redacted]
[redacted]  RE:          Application for Barclaycard...

Rewards MasterCard [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
December 12, 2016
 
 
 
[redacted]
 
 
RE:          Miles and More MasterCard account ending 4453
 
Dear Tiffani Walker: 
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at[redacted]. Our office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]

P.O. Box 8885Wilmington, DE 19899-8885   October 2, 2015    [redacted]
[redacted]  RE:          AAdvantage Aviator Red...

MasterCard account ending in 9707 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,  [redacted]
[redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The credit report was not ammended as I was told, the check that was supposed to be voided was cashed meaning if I would have believed them I would still be waiting for the money to be somewhere (and/or thinking I do not owe them at all), the min. payment does not reflect the activity that would have been on the account had  I been told the correct information from the start; this is clearly deceptive consumer behavior, however I do not have the time for going into legal battles over such a small amount of money.
 
I never (!) claimed balance transfers were at a 0 APR, the "Office of the President" rep suggested and after conducting an investigation she was supposed to call me back, that never happened. I just received correspondence telling me they had "given feedback" to the agents who basically lied to me, however everyone is providing the wrong information, apparently even the resolutions team top managers and the OOP.  I used to work at a financial institution call center and if an agent (or many) made such a mistake they would have gotten into real trouble and held accountable for the amount of money they were off. Giving Feedback is not enough, who are you hiring in the first place? If that were not bad enough the simple thing they seemed to do right (giving me 10000 rewards points) , are not redeemable as they are supposed to get into my inbox as a gift card for Apple, still not in my inbox or anywhere after almost a month. 
Regards,

P.O. Box 8885Wilmington, DE 19899-8885   January 26, 2015   [redacted]
[redacted]
[redacted]  [redacted]      RE:     Application for US Airways MasterCard account           [redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
0in 0pt"> 
 
 
December 1, 2016
 
 
 
[redacted]
[redacted]
[redacted]    
 
 
RE:     Barclaycard Ring MasterCard account ending in 4281
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
[redacted]
 
 
CC:         Revdex.com of Delaware

P.O. Box 8885 Wilmington, DE 19899-8885       November 3, 2016       [redacted]
[redacted]     RE:          Barclaycard Rewards MasterCard account ending in 5359   [redacted]   Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.   We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.   Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.   Sincerely,         [redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   February 11, 2015   [redacted]
[redacted]
[redacted]      RE:     US Airways MasterCard account ending...

7967           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   August 25, 2015    [redacted]
[redacted]
[redacted]  RE:          Barclaycard Rewards MasterCard...

account ending in 2939                [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,  
[redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   October 8, 2015   [redacted]
[redacted]
[redacted]  Re: Barclaycard Arrival MasterCard account ending 3811 [redacted]...

[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 18, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
Re: Barclaycard Financing Visa Card...

account ending 7850
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   April 30, 2015   [redacted]  RE: Frontier MasterCard account ending in 5876 [redacted]
 Thank you for...

your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,    [redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
April 7, 2014
 
 
 
[redacted]
[redacted]
[redacted]  [redacted]
 
 
RE:    ...

Priceline Visa account ending in 8831
          
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7 to 10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are normally 10:00 a.m. to 7:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Problem: Ii HAVE ON-GOING ISSUES WITH bARCLAY CREDIT CARDS FOR 5 MONTHS .I HAVE WRITTEN LETTERS TO THE PRESIDENT , MR [redacted],FTC, Revdex.com, AND OTHER CORRESPONDENCE TO THE VICE PRESIDENT, MS [redacted],VP AND THERE HAS BEEN NO RESOLUTION. I ALSO EXPLAINED IN MY LETTERS THAT I DO NOT WANT TO SPEAK WITH A MS [redacted], SHE JUST CALLED ME TODAY AND I REFUSED TO SPEAK WITH HER. MY ACCOUNTS HAVE BEEN SO MIS-HANDLED, THEY ARE CHARGING ME INTERST FEES AND LATE FEES THAT I DO NOT OWE, I AM NOT USING THEIR CARDS ANY LONGER, JUST PAYING OFF MONTHLY CHARGES WHICH HAVE DOUBLED. THIS COMPANY IS TAKING ADVANTAGE OF ME AND I NEED THIS TO STOP ASAP. I WAS CHARGED AS AN ERROR FROM SOMEONE IN THE DISPUTES AREA SENT ME A LETTER FROM BARCLAYS STATING THAT I SPENT A HUGE AMOPUNT OF MONEY TO ELIZABETH ARDEN, LAST FEB THEY CHARGED ME $92 WHICH I DID NOT OWE BUT I PAID THEN IT WAS QUICKLY REVERSED. SINCE FEBRUARY 1015, MY MONTHLY BILLS HAVE INCREASWED FROM $35(70-$80) PER EACH CARD, BARCLAY REWARDS AND SALLIE MAE CARD. I DO INTEND TO KEEP THIS ISSUE GOING TOO MUCH LONGER AND PLEASAE BE AWARE THAT [redacted] TOLD ME AT ONE POINT NOT TO CONTACT MR [redacted], PRESIDENT. THIS IS UNJUST. THEY CAUSE MY PROBLEMS AND THEN THEY DO NOT WANT TO HANDLE IT FOR ME.TranslateALL LATE FEES WAIVED AND ALL FINANCE CHARGES WAIVED WITH AN EXPLAINATION

P.O. Box 8885
font-family: 'Times New Roman';">Wilmington, DE 19899-8885
March 11, 2014
[redacted]
[redacted]
[redacted]
Re:   Juniper Platinum MasterCard Account ending in 5467
 
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
If you do not received the detailed response or have additional questions, please contact our office at [redacted] My office hours are normally 8:00 a.m. to 5:00 p.m. ET Monday through Friday.