Shaw Academy

I signed up for a free trial with Shaw Academy (18.02. 2020). I set up a reminder to cancel as I was not up with my ENTIRE month of free trial. I've already been charged on my credit card twice in amount ? 24.95. Before I even start with the program. I was sent an email 2 days ago, informing me that query has been received and has been given the unique ID number #XXXXXXX. One of there support staff will be in touch with me to address my issue. But thay didn`t. I didn`t recive any bill for charged, because of that I don`t know what a have been paying. I want my money back because this is really low. They stole my money. And I don`t know for what. So I won`t give up until you give me my money back. Also when I googled this issue I read about the hundreds of people with this issue. Please refund me and deactivate the account as soon as possible if this is necessary.
Product_Or_Service: Refund

I subscribed for the free marketing course trial two days ago, and then changed my mind. When cancelling my membership, I get a pop-up that states that my account is being set-up and can't be cancelled. When reading reviews I'm now worried that they won't cancel my account and I'll still be charged. I would just like my account to be cancelled
Product_Or_Service: Free 30 day marketing trial

I have previously filed a complaint with the Revdex.com to receive my money back on a service that I was no longer using and had canceled the subscription on time. I am now being billed once again although I did receive my money back from the last issue and had promised that my account was deactivated/cancelled in which I did not go to the website again after being notified this through my previous complaint. I have once again tried to get this issue resolved through Shaw's regular customer service but the only thing I receive is the same generic answer every time I send new information t to bring to the reason why I deserve my money back and the reasons why it should not have been takin in the first place. because of that, I am here. I have been charged $59.99 even though I have not used this service since December and seeing as how it was supposed to be deactivated back when I filed my first complaint with the Revdex.com. canceled
Product_Or_Service: Course

Will not cancel trial membership. Immediately given the runaround. The first email to support replied with, "We do not recognize this email. Please reply with the email address used to register." This is the email and I have screenshots to prove it.
Product_Or_Service: Graphic Design Class

Subscribed for a 4 weeks FREE TRIAL (like I did a hundred times at many others places without any problem). I tried 2 lessons, found it was not what I was looking for and wanted to cancel my membership before they charge me.When you want to unsubscribe, they ask you to click of different versions of the phrase : Yes I want to cancel. After clicking a bunch of time, you finally get a message that you need to call to confirm your cancellation. This is absolutely ridiculous, I shouldn't have to call for that, but I did. They number either not work or is busy, I never was able to get the line. I tried to remove my credit card number from my account but on the mobile app, I can't load the payment page, it just never shows. I went on the web base and was finally able to get to the payment option but I CAN'T remove my card without adding another valid one.So basically, I CAN'T UNSUBSCRIBE. I am still in the 4 weeks of free trial and I want to cancel it before it ends. And of what I heard, even if you cancel, they still charge you! I sent an email saying clearly that I want to cancel my membership right now (as the date of today, March 23)
Product_Or_Service: Online course ("free trial")

The business advertises a free one month trial membership with the ability to cancel your membership at any time. They require you to enter credit card information to complete registration. Once I was all signed up and ready to begin my free trial I decided I did not want to continue my membership and I decided to cancel. In order to cancel my membership I had to click through 5 separate links to confirm I wanted to cancel my membership and after that I was told that in order to actually cancel my membership I needed to call this number. The calling service is only available for limited hours. After I had called this number I was hung up on repeatedly. After finally getting ahold of this calling service I selected to have a representative call me back. Once I was called back I was told everyone was busy. I have yet to be actually contacted. It is in my opinion this business is making it unnecessarily difficult to cancel my account to prolong my membership and collect money because of it.
Product_Or_Service: Account membership

Signed up for free 30 day trial account after multiple attempts of contacting the company to cancel my membership before being charged for the service and wasn't given any reply or confirmation of the cancellation. The company then went ahead and tried to charge the full amount of the course after I repeatedly tried to contact them to cancel the account, through their given 'support team'. It's a scam of the highest degree.
Product_Or_Service: Shaw Academy

Unfortunately I signed up for Shaw Academy's "free trial" without googling the company first. I was immediately dissatisfied with the course content, it's delivery, the constant bombardment to spend more money within the program, and the spammy amount of texts and email I began receiving right after signing up. I followed the steps to cancel my trial, at the end of which you are asked to phone a number to "confirm your cancellation". I have called this number dozens of times at all times of the day and it is never answered! If I log back into my account it says nothing about my account pending cancelation and after reading other reviews of this company I am sure they are going to continue charging me despite my having attempted to cancel my account as per their directions, as well as writing them several (unanswered) emails requesting cancellation.

I have tried multiple time to cancel my membership before the trial was over. I went thru the steps to cancel my membership up to phoning the number to cancel. Each time I have phoned the number to cancel it goes thru the voice directory about business hours and then hangs up on me. There are no options to speak an actual person. I've tried this during business hours on other days and had no luck. I never used the academy during the trial and have no intent in using the academy for the monthly cost. I've also sent an email to support requesting a refund and cancellation of my membership. The response I received was the exact same that other people who have filed complaints about this business have received stating they will not refund my money and will give me a 6 month membership at no extra cost.
Product_Or_Service: Shaw Academy Membership

They lure people to sign up with a 4 week free trial but unlike normal websites this free trial they make almost impossible to cancel! They justify requiring credit card details for the free trial so users don't abuse and have multiple free trials but really it's so they have you trapped as then if you don't (as it's virtually impossible to cancel) they charge your card. Also to be fair it's also not really a free trial as all material has to be purchased if you want them. Overall, the business practices of this company give online education platforms a bad reputation. If they are a legit business make it possible to cancel online with just 2/3 clicks not led around in circles. This is the standard business practice of other online education providers they let you cancel easily with 2/3 clicks.
Product_Or_Service: 4 week free trial

Hi have been trying to reach out to them because I was supposed to get a free 4 week course. When I clicked on items to see what they even were I charged money and been charged numerous times a 50 cents charge to test my card. When I do get ahold of someone I am told very basic information and that they will not refund. I was told I will get a credit I haven't seen but if I cancel then I don't have access to anything. I didn't want to be charged in the first place and if I keep it open to use the credit I will continue to be charged the monthly fee. I am not happy or satisfied with this company. No one answers all of my questions and I'm just over it. I want all of my money back and my account cancelled.
Product_Or_Service: 4 week class free

I signed up for Free Shaw Academy 4 Week Course to see what it was all about. Upon immediate signup I was billed $34.95. I started reading about all the negative reviews online and decided to cancel before even taking the course. The online website will not let me cancel, and customer service is non existent. I problay won't ever get my money back. I am reporting this to my bank now as fraud. Don't give these people your card information. They will exploit it and charge you for everything they can. Stay away!
Product_Or_Service: Digital Marketing Course

I had signed up for a free 4 week course to Shaw Academy through Tmobile. I had to add my card to do the 4 week trial so I did so it asked me if I wanted to purchase some tool kit for the course and I clicked no. Shortly after I had got a notification saying I can unlock my free tool kit that came with the course for my trial. I clicked on it and then it stated that I had purchased the packet. I went to look into my account and they pulled the money out $29.99. I have emailed them 6 times and I am getting no response. I cant find another way to contact them other then email.
Product_Or_Service: Shaw Academy

Shaw academy wrongfully charged me for a toolkit, I want my refund.

I signed up for a 4 week course to shaw academy and provided them with my credit card. I tried to cancel and it wouldnt let me, and the company has now charged me with $69.99 that I did not intend to pay.

I signed up for Shaw Academy about a week ago. It was advertised as the first month free and then $69.99 thereafter. I signed up for a 16 week course. I intended to pay the $69.99 a month following my first month. However; I've now been charged 3 times $29.99 for items I did not order or want. When trying to communicate with their customer service rep Vladik, I would receive unhelpful emails and then no response. I have not been refunded any of my money, and now I'm concerned they are just going to keep charging my card. Their customer service is awful and very sporadic in responses. I canceled my membership today and will not finish the class now.
Product_Or_Service: "Toolkits & Certificates"
Order_Number: None

I signed up for a free 30 day trial to check out some online learning programs. After one class, I decided it was not for me and tried to cancel. I clicked on the calendar link on Shaw's website and doing that charged me $39 for a toolkit, although I did NOT click on the toolkit purchase link. I then tried to cancel my membership. I followed the link online, which led me to a phone number, which I called and followed the automated system, which then led me to email *** The response I got from them was to login to my online account and follow the steps- therefore starting the cycle again!
Product_Or_Service: Toolkit
Order_Number: paypal receipt
Account_Number: none given via paypa

I have been trying to cancel a subscription to this website, but after clicking no fewer than 8 links saying "I still want to cancel my subscription", I then get a page claiming I have to call to cancel the subscription. The problem is that I have not been able to get through to anyone to actually cancel the subscription. With all the job uncertainty surrounding COVID-19, I should be able to cancel a subscription online without having to play phone roulette.
Product_Or_Service: Shaw Academy Subscription
Order_Number:

I accidentally purchased the toolkit for the graphic design course and would like a refund. The transaction happened on one accidental click, possible because of the one-click/one-purchase option which was hidden in their terms and conditions, and I was planning to cancel my courses and membership already. I emailed the company and they provided me with free additional class modules and a hard copy diploma but I never intended on participating in the class, I was simply going to review what was offered. The need for your card information stated that it was for the future should I extend my membership past the free trial and didn't warn of any additional supplies I would buy or be offered to me. In addition to this, I've been getting a default response from the company that seems to be their response to others with similar issues and I don't feel that an actual human is responding to me because I asked for a phone number and I keep getting the same type of response each time I send a reply. In all the emails I sent I did not receive a phone number of the company nor can I find one anywhere online so I have to rely on their automated emails. Finally, I recently tried to cancel my membership and the website doesn't seem to do anything after it tells me I've successfully canceled my membership. It stays the same as if I never canceled it and gives me the option to do it again, which I have multiple times and yet come to no different result. This is especially concerning considering the fact that I am in a free trial and would not like the membership to extend to the point of payment.
Product_Or_Service: Online module toolkit

Shaw Academy charged me for the Certificate without any purchase confirmation and it happened right after I've registered for the 4-week free trial, even before I started any lessons. Appears button I've clicked to learn more about Certificate was 'one-click buy' but it didn't say so or gave any indication it is a buy button.
Product_Or_Service: Nutrition Certificate
Order_Number:***
Account_Number: via Paypal