Shaw Academy

Shawacademy, charged me $70 even though on the website it said I wouldn't be charged unless I wanted to continue. Now they won't refund me.
I signed up for this SCAM in late March I wanna say, and I received a long free trail, unfortunately I wasn't able to use it due to home situations. But I vividly remember at the new account process they specified that I would not be charged unless I wanted to continue and they wouldn't charge me without my authorization. I woke up two days ago 7/23 to $70 being taken out. I emailed them and they basically said I wouldn't be getting my money back. Even though I didn't use the program and said that I didn't want to continue, they charged me. They offered me 6 months free which is valued at $400 but they refuse to give me back $70. This place is a SCAM and they spit nothing but LIES !!!

My account was ALSO non-renewing Manning my account shouldn't be renewed at the end of the free trial!

Shaw Academy charged me before the free trial expired without my consent.
I signed up for the free trial with shaw academy, but I didn't take any courses, so I didn't use the free trial. I set a reminder to cancel the account after 4 weeks but shaw academy had already charged me 49.99 euro in advance !! I contacted the support but they didn't offer a refund.
So I am asking for a refund again, considering that I didn't attend ANY course neither now nor during the free trial and that I was charged a day BEFORE the end of the 4 weeks.This is a scam, an honest company would immediately refund a dissatisfied customer who hasn't used any services. If this company continues to deny me the refund I am entitled to I am going to report this fraud to the police.

Unauthorized payment, cancellation made within trial period
There was a suspicious charge to my account of .50c 6/25. I wasn't aware that an account was open under my name, when I send in email to ask if there was an account associated they had said no account was found so I didn't look into it further. Then I got a charge yesterday for 70$ to my PayPal. Apparently there is an unauthorized payment made under another email I have I was unaware of. I didn't authorize for this nor was I notified by email receipt of such agreement. And if I am going by when the first charge was sent, today is one day prior to one month period. Not only did they not inform me that I was registered but they charged me prior to month end.

Would not allow me to cancel my membership.
I requested online to cancel my trial membership because I did not feel the services provided were up to par with what a university would provide. I had 20 days left on the trial. I went through about 5 pages of discouraging media trying to stop me from quitting but finally got to the page that said to call a number and gave me my student ID number in reference that I would need for the call. I called the number, it asked for the student ID followed by the # sign, and so I entered the student ID followed by the # sign and it said the ID was incorrect so I tried again, same result. I hung up, called back, tried again, same result. I went to my account, looked up the student ID, it was the same number. I emailed them and told them what occurred and threatened to sue if I was charged. Then I came here and told you because I found the whole website and school fishy from the start. My first class wasn't even a class, it was a slide that said they had an update and to come back soon. They had classes later, yes, but they weren't very good. Also, it was difficult to find assignments and quizzes, and they sold the toolkit and in order to get your certificate, you had to purchase it.

Signed up for a trial, then realized immediately I didn't have time. Tried to cancel- the app won't let you & no working phone number. NEED REFUND NOW
With my email address, ***@outlook.com, signed up for a trial. Tried to cancel a day later through the app, but it won't allow you to. Says to call and "speak w/an advisor." But doesn't list a #. Both numbers available on google aren't working. (One discon., another "not yet in service.") I tried to block PayPal from sending it through and it still went thru anyway.

Was charged for a service I never used and wont use.
I signed up for what was advertised as a FREE course, NOT a "free 4 week trial". I cancelled this and never signed in again. After the "free trial" ended, my account was charged. The same day I was charged, I email them letting them know I never used their services nor will I and that I need a refund. They replied with some excuse that they could not issue a refund but they would give me "6 free months". I never used their service, I never will, I have the right as a consumer to get my money back. Plus this is being done in tough times because of the Pandemic. I cannot AFFORD this service.

I signed up for the 4 week free trial and did not like the course content. I cancelled the subscription on online app but was still charged $64
Hi signed up for a 4 week trial course on june 21st. I did not like the course content as it was too basic and any YouTube video would have the same content. I was repeatedly getting calls from shaw academy student success managers to upgrade and upsell. So I spoke to an agent, who cancelled my subscription when he realized that I am not at all interested. Later on july 22nd. I see a $64 charge on my visa bill.

July 25, 2020, I created an account to the app of SHWN ACADEMY, and answered all details that needed upon registration and on the same day
I want to cancel the registration but cant find it on the app, I want my card details to be removed in their system

Shaw Covid Promotional Campaign #OpenWeStand is FRAUD
Shaw Academy is now (24th July 2020) giving Promotional Memberships for 4 weeks to try the academy.

Shaw Academy belong to a Covid Promotional Campaign called #OpenWeStand, with other members mentioned they claim they are helping the society (us) to cope with the crisis we are all going through.

Now, sadly I have realized that at least with Shaw Academy it is just A DECEITFUL MARKETING STRATEGY.

When you try to use the the promotion after ONE WEEK you are BLOCKED.

Since the start every time you log in you are ASKED FOR PAYMENT DETAILS.

Despite you are given the option to enter without giving those details, guess! As what they actually want to get from you is that, they BLOCKED my membership, and I still have 3 weeks ahead of promotional time.

Not only I am not able to keep going with the following modules of the Diploma, but I am also unable to enroll in any other diploma.

So I am completely blocked because they want my PAYMENT INFORMATION which I am not going to give because I am only using a 4 week promotional membership. And it is not stated anywhere in the promotion that I need to give that information to use the promotional membership.

Obviously I have contacted the support team to report this issue. The first thing I did. And yes I waited for the 48 hours they asked me to. Nothing has been solved after 3 days!

Anything has happened, and as this is a time based promotion they are wasting that time while they do not do anything.

The only reason why they promote themselves is to ask for your payment details. One of their main strategies is to bill you and then just mimic they will solve that mistake.

But the reality is that they will not do anything as is happening now with me, with a different problem but is just they way they are used to make businesses.

They are deceitful, they just reply to bad reviews as a marketing strategy, they do not do anything to solve any issue, just because is the way they develop their business strategies.

I got billed for using some TOOLKIT which I did not want and then the customer support said that they would help me out but ignored me .SCAM
I had applied for a 4 week free trial and then as I was in my 4th class in the 1st week ,I got billed for using some TOOLKIT which I did not want and then the customer support (all of them where bots) said that they would help me out but ignored me. I kept reaching out to them and they just ignore me. I dont want their service as they had a very glitchy software and so I was shocked when I realised that I was Billed . Shaw Academy have scammed alot of people with the same issue and have not refunded them their money. I got charged a whopping 39.95GBP without my knowledge. They dont deserve to be on the internet scamming people and trying to show people that their are a Legit . They have left many students in troubles through Education Scams. The Amount charged is a lot and havent been refunded . As a student I have Tuition fees to pay and shaw academy has taken advantage over me.
They said that they will provide me with another free month of trial but Im not interested in that offer and need my money back.I also email tons of their varios emails including ***@shawacademy.com.

I was charged on the 22/07/2020

My paypal account used : ***@gmail.com

I found that Shaw Academy charged my PayPal account without permission and conducted an unauthorized promise to email me to avoid any charges.
I suspect that they're trying to distract me into offering me free schooling when I already said I want my refund as suppose to when I was recommended that I should contact them by PayPal regarding my case. I was trying to prevent any charges to the account, but I was charges yesterday without any reminders they promise to hold.
When I added my credit card to erase my PayPal method option. I know I've blocked the card, so money cannot be pulled out. For record, my PayPal wasn't seen any longer but until I was charged and it popped up onto my account again. Like it almost come out of nowhere.

I signed up with Shaw Academy for a free 4 week graphic design class and was charged $39.95 that I was not made aware of.
I signed up to take free graphic design classes with Shaw academy in which they initially charged me .50 cents and then refunded that amount and charged me $39.95. So I canceled the account before the classes started and demanded a refund and they told me they could not refund my money.

They charged my card for a service I have to used and upon requesting a refund they refuse to refund the amount. I have not used their course.
On July 24, 2020 I signed up to their free online course. They keep sending a pop-up on my phone to purchase a toolkit for the course. It was purchased and never used. Upon requested a refund on July 24,2020, the company refuses to grant the refund request. I informed them I would cancel the subscription completely and they have not responded. The class has not started and the module has not been used. I would like to receive a refund from them promptly.

Did not activate account with shaw academy but they billed me anyway. $69.99
After reviewing their credibility, I decided not to enroll. NO REFUND!
I did not activate courses for an account with shaw academy but they billed me anyway. $69.99. I was reviewing their courses and wanted to try it but did not and cancelled. they texted me and I said I did not want their services. After reviewing their credibility, I decided not to enroll. I emailed them twice and NO REFUND! I have some of the same complaints that others have experienced. Just be honest with your potential customers. They offered me more classes, but I feel their reputation is not a company I want to do business with. Basically professional scammers!

I began a 28 day free trial with Shaw Academy and ended it three days later. Shaw charged me almost two months after canceling. They refuse to refund.
On May 28, 2020, I began a 28 day free trial for a course with Shaw Academy. I received an email from them stating that I would have to purchase books for the course and that it wasn't all online. I canceled because I didn't want to have to pay for books. Upon canceling, Shaw Academy let me know that I had to verify my cancellation by calling a number. I called the number during business hours on June 1 and canceled my subscription. On July 24, my Wells Fargo Debit Card was charged $69.99. I filed a claim with Wells Fargo to dispute the charges and again contacted Shaw Academy. I wasn't able to get through to a representative to discuss receiving a refund. My bank is researching the issue. The charge brought my account below zero and I incurred bank fees. I am currently unemployed due to Covid19 and can not afford such charges. Upon researching this business, I see that others have had the same issue I am having. I simply want my refund because I canceled well within the specified range for cancellation. I even took a screenshot with the phone number Shaw Academy said I had to call to complete cancellation. I have the date the screenshot was taken in my phone. My student number was XXXXX. When I call, it's as if it isn't in the system. It shouldn't be, because I canceled right after signing up.

After signing up for a free course, telling them to cancel my account, and it being cancelled, I am still getting charged.
I signed up for the free graphic design course which clearly read that the course was free but you had to pay for course materials (if you wanted) and a fee for a certificate of completion. The issues started with the horrible single touch to buy an expensive course book module which can be activated by SWIPING on your screen. They refused to refund this when I contacted them and instead offered me a $199 credit for classes. In my email I clearly stated that I wanted my account cancelled which upon checking it was as I no longer have access to it. Yet today I was charged another $69.99 by them. I never even took the classes. They constantly send texts that when replying STOP do not stop. My complain ID when I asked for my account to be cancelled and a refund for the course book pack is #XXXXXXX.The person who contacted me was Luke. This problem started on 6/26/2020, and the second charge came through on 7/23/2020. First payment was for $34.99 and the second for $69.99.

I didn't authorize any payment as I was still on my free trial period. However, they upgraded my account and charged me.
Shaw Academy Erroneously charged my account. The decision was erroneous for the following reasons, the transaction I made with Shaw Academy stated that my free trial period, beginning July 3rd, 2020, and would end a month from that date. However, they billed me £99.95 on July, 23rd, 2020, which is still during the trial period.

Signed up for trial cancelled same day still getting billed
I signed up for their trial and cancel it on the same exact day send an email to them then got billed $39.95 turned around sent them another email requesting a refund and then today I get billed $67.97! I cancelled everything I want my money back its $107.92 and I'm getting ahold of my attorney

Customer service is a joke. I want a refund. The email response was not there on the response date.
I signed up for the free 4 week trial writing course. From the start I had problems. The video from the first lesson would not play. After a couple of times, I emailed Shaw Academy through their ticket request to let them know about my problem on July 17, 2020. I did try again for the third time. The lesson would not play. I waited for a response. I checked my email every day for 3 days. Nothing. Then I check my email in bed July 23rd. There is an email response sent on July 21st titled "Request #" and my ticket number. In this email, below asking for a customer review, I see Gregory had responded to my ticket on July 18th at 12:42 pm GMT +1. I did not get this email at all in the first place. What makes this more aggravating the email he added to his response is NOT my email. I read broken English. If this company is real and out of Dublin Ireland their English would be just as good typed. Furthermore, I ended up getting charge for the Module toolkit I didn't order. I do not want. I sent a refund request on July 24th. Oh look. I got a quick response when asking for a refund. Doesn't surprise me. They are denying me my refund. I didn't tap the "buy now" in the pop up window. I kept closing it. It's annoying. I've already had to file a complaint with PayPal. They were no help. Now I'm going through my bank. I have to get my son diapers. I'm limited on money. I want a refund. Plus to cancel the trial membership I have to call a number. I did about 2 days ago. It is not the number for Shaw Academy. The number went to New Jersey and was answered by a man who doesn't work for Shaw Academy because I asked.

I joined the four week free trial only to change my mind the same hour I joined.
I cancelled my subscription but was still charged.
I joined the four week free trial but cancelled within the hour. But was still charged on my credit card.