Shideler Electric, Heating & Cooling

I had called into the credit card services with a stated interest of applying for a credit card with a 0% APR for months on balance transfersThis was because I had recieved the offer as a promotion via email some time agoAfter telling the sales representative of my interest in this product, she proceeded to process my requestI made it clear that this was the only offer that I was interested in and she stated that she could help me with thisShe proceeded to sign me up for a credit card that I ended up being approved forShe did read me the APRs on the card twice during the phone call, but I assumed that because I had stated what I was interested in, that this would be includedI later attempted to do the balance transfer, but found that there would be the standard something percent APRI called USAA about this and found that I was no longer eligable for the )% APR offer and that it had expired prior to me signing up for the cardI started a complaint process with them

I understand if you are 30days late the minimum payment due will be increased as well as interest, but I have never gone 30days past for any billI contacted customer service numerous times to only get the run around and being told there is nothing they could do and to basically deal with the minimum payment due increaseMy minimum payment was $and because I paid a bill that was due 02/08/on 02/19/I was listed as 30days delinquentThen, the 03/08/bill was paid on 03/02/I was still listed again as 30days delinquentI was told by a chat customer service specialist that it is a snowball effect of running late on a bill no matter if it is not actually 30days delinquent but the system will make me appear days delinquent and my minimum payment will be raisedI understand the interest rating goes by credit history, but I need my minimum payment lowered back to the amount so I am able to take care of my other billsSomeone please help meI used to have such f

I received an email from USAA offering me a credit card with 0% interest for months on purchases and balance transfers
I clicked through the email on the apply now button, and went to the USAA site, there I was inundated with different credit card offers, there had to be or different cards there
I applied and received the credit card, I transferred $to this account, they charged me 3% transfer fee also, that's fine it said they would do that
I am being charged interest on it though I contacted USAA and was told that I had clicked on the wrong card and there was nothing they could or would do about it I am hoping there is something you can do about this I believe I have been bait and switched by USAA
Thank You for your help

Fraudulent charges were applied to my credit card in mid I called USAA to let them know and they were supposed to take care of the problemThe two charges amounted to ~1,and it was my assumption that it might take a little extra time to totally clear because of the high costRegardless, USAA said it would be taken care ofAfter more than six months and over 10-long phone calls to get this straightened out, I am still receiving credit card bills saying that I owe money and my account is now delinquentEach time I was promised that the problem would be fixed in a matter of days and more than half of a year later it still remains on my bill

years ago I opened a credit card account with usaa credit card servicesI used the card as needed and paid on time EverytimeA few months into haveing services with them I looked into auto insurance with themThey ran everything and asked why I had not had insurance fornyears ...I told them I was incarcerated and they advised me they cannot take on a felon on their insuranceHowever after this call , because I am a felon they now have locked me out of my online account to view manage or pay the credit cardUpon calling they told me they refuse to do business with a felon.however I still have a credit card with them and still want me to make payments ....but I can't view any transaction made or I can't pay or access anything via online.and wasntoldni am resticted from doing so...I have called numerous times to fix this and been on phone for hours with multiple departments and people only to keep getting transfered and not have anything doneIt makes no sense whatsoever for m

Unauthorized charges was done on two of my accounts totaling $USAA Fraud Analyst stated the charges were valid based on dates and timeI ask to have someone to review the transactions because they were not done by me USAA refused to review the history on my accounts to see I do not do large withdraws without calling the bank firstand I have never done balance inquiries at an atm I was told by a bank representative the person who stole my information tried did a lot of balance inquiries and failed pin attempts at different locationsThat should have sent red flags to the bank but it did not USAA said someone would call me backI never received a call backThey claim someone called me back and I did not answer but they would not give me the phone number they called said it was confidential I even called the police and gave them the police report numberNothing is being done at this bank to resolve my issues, I call everyday but nothing is being done

I have been with USAA for over yearsWhen I was younger I had a credit card through them as wellUnfortunately, I was in an abusive controlling relationship and not allowed to workMy sources of income were limited and I only could afford to keep my insurance up to date and was unable to pay my credit cardOnce I left that relationship my concern was keeping a roof over my head so I unfortunately was never able to make up the missed payments on my credit cardHowever, my imsurnace never lapsed and was always paid on time
In USAA charged off the credit card which was fine and expectedI had been told by a representative at USAA that once the card was charged off I would then be eligible for other services such as renters insuranceWhen I called USAAa few weeks ago to get a quote on my imsurnace they transferred me to the uncollected department This representative proceeded to tell me that the only way USAA would provide me a any new service is if I paid back the ba

Early I became aware of a collection on my Equifax and TransUnion credit report
I contacted USAA a total of times in
They assured me they would deleted the collection but has failed to do so or even send documents proving it’s my debt8/I contacted Equifax and informed the fraud department that the account isn’t mine a representative called USAA on a Way call and we both spoke to a representative and she couldn’t provide evidence of the actual debt other than a balance under my social and nameSo after min call the USAA customers service representative said she did see a fraud alert and were I called in to dispute the validity of the accountThe representative from the Equifax fraud department stated she was sending over the police report and other supporting documents

I received an email from USAA in November 2017, It said if I signed up for a credit card I would receive 0% interest until May and receive $worth of points if I completed qualifying purchases by January 31, I was approved and the first thing was they were charging me interest I phoned, sent them the email of the offer and they fixed the interest issue and said there would be no others In January I phoned asking about points and they said it would take days So I phoned in March or April and they said in May I should see my points I phoned in May and went to the rewards department, she said it wasn't their departments handling but customer service so she transferred me, billing at first we were with one lady she was researching and all of a sudden some other woman is on the call as I had been transferred without knowledge This third person was RUDE!!!! Telling us it wasn't their department and we have to talk to rewards, I explained we did, they transf

I had called into the credit card services with a stated interest of applying for a credit card with a 0% APR for months on balance transfersThis was because I had recieved the offer as a promotion via email some time agoAfter telling the sales representative of my interest in this product, she proceeded to process my requestI made it clear that this was the only offer that I was interested in and she stated that she could help me with thisShe proceeded to sign me up for a credit card that I ended up being approved forShe did read me the APRs on the card twice during the phone call, but I assumed that because I had stated what I was interested in, that this would be includedI later attempted to do the balance transfer, but found that there would be the standard something percent APRI called USAA about this and found that I was no longer eligable for the )% APR offer and that it had expired prior to me signing up for the cardI started a complaint process with them

I contacted USAA on September about a disputeThey asked me questions and stated they have filed the dispute and I should wait at least days in order to give the merchant a chance to replyI waited the and during that time I called several times asking them the progress of the disputeI even asked them if they needed anything from me as the merchant did not install the floor correctly and I had three other merchants tell me the same thingThey said, no not at this time, we will file the dispute and let you know if we need documentsThey never contacted me and every time I called them they told me still waiting as no reply from merchantI waited the timeframe and then after the days called themThey then told me that my dispute was never filed even though they told me it had and that I had to wait so that they can file itI even contacted the office of the presidentThey stated that I had to wait but I believe that my rights were not violated since they told me tha

On 2-25-we printed out our statement-actual transactions for the last plus days
The last line item on this printout was a Tax Act charge of At that time, we have a hard copy of this, our credit available was
Between 2-25-and today, 03-07-17, the following has posted to our account:
Payments totaling $
Charges totaling $
This should then leave an available credit of $
Yet, the available credit showing is, on 03-07-17, only $
This amount has not changed but by $ since 2-28-despite payments made during this time frame
This is in violation of the terms and conditions of USAA
Raymond Bell
AX card ending in

I received information from a representativeI had no internet service to look up information on my credit card so I called USAA and they told me I only had to pay my minimum amount due and would have no interest accrued on my account I was planning on switching money from another bank account to this one to pay off the credit card BUT because I got this information I paid a part of it using the money I already had in my USAA account and figured I would transfer more money into USAA later when I had internetI figured I could just pay it off next monthNow I have a $interest fee on my accountI have been their customer for my whole lifeI have had this card since with no prior problems I know my phone conversation was recorded yet they won't even listen to it to see if they are in the wrong or if I am in the wrongI am tired of wasting my time with these corporations who have no humility,

To whom it make concern:
I made a payment agreement with USAA's collection company RADIUS Global Solutions LLC (Reference Number ***) for the account ending *** The settlement and payment agreement made was for $5,on September per Radius' letter
On September 28th, Check number *** from Bremer Bank was sent to Radius to fulfill the agreement and pay the account in fullOn October 8th I received a letter from Radius stating that the debt has been paid and the issue resolved with the Creditor / USAA(Letter can be provided upon request)
On October 30th 2018, I received a bill from USAA for AMEX acct ending in stating that I owe $5,even after I paid
When I call USAA No one is cordial enough to provide update on the account of guidance, they keep transferring with no resolution

Following an issue on my part to have USAA explain locking me out of my credit card usage They told me that my CC was compromised, I tried for day's to explain that my card had not been compromised It was no use, they did not cooperate with me at all! I was frustrated that I could not use my card, after a week I contacted them to cancel my account, that I was not interested in doing business with the companyI paid them the balance owed and assumed everything was taken care of, until I received notice from credit bureaus stating that my credit rating had plunged from to Following my research I found that USAA had reported my card was cancelled by the grantor, I was furious, I have tried repeatedly to contact USAA and have a correction made, I have not received a response to date I have worked hard to maintain excellent credit ratings
Spoke with, Jessica, Edna, Destiny and numerous others

USAA Savings Bank has been telling me that I have not been making payments dating back form 1/18-5/I have all the documentation from my bank showing that I paid $each monthThe only exception is that I made a payment over the phone by check of $in the month of MarchThese payments are because USAA and myself came to an agreement that I would make payments each month for the set amount of $

am sad I have to write you today as I usually love the service I have gotten from USAA until this past week Since Thursday, I have been getting the run around for something very simple and no one seems to be able to give me a straight answer
I spoke with a *** * on the USAA chat to do a small increase for my credit limitOnly $During the application, a FACTA came up and he then explained that I have to call the number to get removedI called the number and spoke with another USAA rep who informed me that instead of leaving open, the account was sent into a full review and she was unable to open or even check to remove the FACTA
So I had to wait to get an answer for 24/hours in which I will still have to call in to get the FACTA removed for an answerIn the meantime I was in talks with the message service on updates in which this morning 12/20, I received I would need to call back in and have the verification done to process I called this morning and was

I received an email for a credit card promotion that I took advantage ofI was moving and looking for a way to earn cash back or rewards on my moving expensesI applied and was approved for a credit card with this company, I confirmed my address as well as my mailing address and confirmed several times I received some checks in the mail and a letter stating that I should have received my cardI then called the company and they said the card was sent to the wrong address and credit cards do not get forwarded so if the card was attempted to be forwarded it would be sent back to companyI waited until the mail came that day and called back ( a few hours later ) when it did not come to cancel the card and have another sent out and the second representative with the company assured me that my card was sent to the right address (and mailed on September 3rd or 4th) and confirmed the address and advised I wait a few more days (until that Monday) to see if it comes because it was in fa

General area of discontent - #*** reported fraudulent activity on my credit card, a shopping spree for thief, and #USAA is trying to make me pay Called phone 12/20/and no help from rep or supervisor, no info providedWe are SO disappointed, have been customer since early 1990's minutes to find out nothing useful and they are trying to steal my hard-earned money Two months after I think it is resolved, USAA tries to sneak this back on my card and make me pay We called in October as soon as we noticed the charge to our card that we did not make I thought they had handled it, charge was reversed until 12/when they snuck it back on with no notice I refuse to pay for a purchase that I did not make This is unacceptable

In April of this year I contacted a company by the name of Credit Medics who I bought a service from for $I signed an agreement with them and never received the serviceI contacted USAA about the issue and disputed it On August 8th I received a letter about them reversing the credit without me receiving a refund or any informationI sent in several documents including the agreement and the contact I have had with them The company has refused to return any calls or emails